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  • Feedback Tracking

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    Ngô Quốc Duy
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    The document contains survey results from 4 weeks in May evaluating the quality of food, beverages, service, and ambience at a restaurant. Each category was scored on a scale of 1 to 10, with 10 being excellent. In the first 3 weeks, the overall scores ranged from 8 to 10, indicating a good quality experience. Feedback noted the pumpkin soup was too salty in week 4. Scores declined to 0 in the 4th week with comments about undercooked chicken skewers.

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    FEEDBACK TRACKING.xlsx

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    The document contains survey results from 4 weeks in May evaluating the quality of food, beverages, service, and ambience at a restaurant. Each category was scored on a scale of 1 to 10, with 10 being excellent. In the first 3 weeks, the overall scores ranged from 8 to 10, indicating a good quality experience. Feedback noted the pumpkin soup was too salty in week 4. Scores declined to 0 in the 4th week with comments about undercooked chicken skewers.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views5 pages

    Feedback Tracking

    Uploaded by

    Ngô Quốc Duy
    The document contains survey results from 4 weeks in May evaluating the quality of food, beverages, service, and ambience at a restaurant. Each category was scored on a scale of 1 to 10, with 10 being excellent. In the first 3 weeks, the overall scores ranged from 8 to 10, indicating a good quality experience. Feedback noted the pumpkin soup was too salty in week 4. Scores declined to 0 in the 4th week with comments about undercooked chicken skewers.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 5

    Sub BAD (1) Poor (4) Good (8)

    Quality of Food 0 0 7
    Quality of Beverage 0 0 7
    Quality of Service 0 0 4
    Ambience 0 0 7

    Sub BAD (1) Poor (4) Good (8)


    Quality of Food 0 0 0
    Quality of Beverage 0 0 0
    Quality of Service 0 0 0
    Ambience 0 0 0

    Sub BAD (1) Poor (4) Good (8)


    Quality of Food 0 0 7
    Quality of Beverage 0 0 7
    Quality of Service 0 0 4
    Ambience 0 0 7

    Sub BAD (1) Poor (4) Good (8)


    Quality of Food 0 0 3
    Quality of Beverage 0 0 3
    Quality of Service 0 0 1
    Ambience 0 0 3
    Excellent (10) Total Score Status
    3 8.60 Good
    3 8.60 Good TUẦN 1
    6 9.20 Good
    3 8.60 Good

    Excellent (10) Total Score Status


    3 10.00 Good
    0 #DIV/0! #DIV/0! TUẦN 2
    0 #DIV/0! #DIV/0!
    0 #DIV/0! #DIV/0!

    Excellent (10) Total Score Status


    3 8.60 Good
    3 8.60 Good TUẦN 3
    6 9.20 Good
    3 8.60 Good

    Excellent (10) Total Score Status


    4 9.14 Good
    4 9.14 Good TUẦN 4 Pumpkin soup is a little salty
    6 9.71 Good
    4 9.14 Good
    THÁNG 5

    Sub BAD (1) Poor (4) Good (8) Excellent (10)


    Quality of Food 0 0 0 1
    Quality of Bever 0 0 0 1
    Quality of Servic 0 0 0 1
    Ambience 0 0 0 1

    Sub BAD (1) Poor (4) Good (8) Excellent (10)


    Quality of Food 0 0 1 0
    Quality of Bever 0 0 1 0
    Quality of Servic 0 0 1 0
    Ambience 0 0 1 0

    Sub BAD (1) Poor (4) Good (8) Excellent (10)


    Quality of Food 0 0 3 0
    Quality of Bever 0 0 3 0
    Quality of Servic 0 0 3 0
    Ambience 0 0 2 1

    Sub BAD (1) Poor (4) Good (8) Excellent (10)


    Quality of Food 0 0 0 0
    Quality of Bever 0 0 0 0
    Quality of Servic 0 0 0 0
    Ambience 0 0 0 0
    Total Score Status
    10.00 Good
    10.00 Good TUẦN 1
    10.00 Good
    10.00 Good

    Total Score Status


    8.00 Good
    8.00 Good TUẦN 2
    8.00 Good improve space at outside,too hot and "muỗi"
    8.00 Good

    Total Score Status


    8.00 Good TUẦN 3
    8.00 Good More local food
    8.00 Good #2408: Chicken skewers not well done,sauce has test of chilli
    8.67 Good

    Total Score Status


    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0! TUẦN 4
    #DIV/0! #DIV/0!
    #DIV/0! #DIV/0!
    uce has test of chilli

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