JIMIN BTS

KOREAN
jimin.oppa@gmail.com
+60167XXXXXXX
Puchong, Selangor

Application for the position Customer Contact,Analysis

Dear sir/madam,

As an accomplished and seasoned professional, I was compelled to contact you with my interest in the
Customer Contact Analysis with AIA. I bring an extensive background of success in this field, along with
the qualifications which are required to make a positive impact in this role.

Throughout the course of my career, I have perfected my negotiating and teamwork abilities. I am a
capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In
my previous role, I contributed customer service, teamwork, and process development toward team
efforts. I am progressive minded and in tune with new developments in my field. I have proven to be
effective and collaborative with strong decision-making talents. I enjoy collective brainstorming sessions
which allow me to coordinate activities to achieve a common goal.

Please take a moment to review my attached resume and credentials. I would greatly appreciate the
opportunity to speak with you regarding my candidacy. You can reach me at the phone number or email
listed above. I look forward to an in-person meeting so that we can explore how I can make a positive
contribution to AIA.

Thank you for your consideration.

Sincerely,
Jimin BTS.

Jimin BTS Korean

WORKING EXPERIENCE
Telemarketing Agent : Retention Save Team | KL Apr 2021 – Sept 2019
Responsibilities:
 Perform inbound and outbound call to retained customer from closing their account by promoting
special offer to the customers.