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ESCUELA SECUNDARIA

NOW THAT YOU KNOW


YOUR RIGHTS AS A
YOUR
GENERAL NO. 1 LIC.
SEBASTIAN LERDO DE
CUSTOMER, REMENBER: CONSUMER
TEJADA
To ask for a gift receipt when you
buy a gift so that the person
receiving it can change it in case
RIGHTS
Maron Martínez Miranda there is a problem with it.
Segundo Grado Grupo "A" To open your gift carefully so that
course: ENGLISH the packaging and tag are not
broken and you can return it in
case you need to do it.
No to wait too much time to take
the product back to the store.
to look for the return policy on
the store's website or
phone customer services to ask
about it.
to be very careful when buying
products that cannot be returned
not to throw the receipt until you
are sure you are
going to keep the product.
YOU MUST KNOW
THAT THERE ARE SIX
WHAT ARE MY RIGHTS Consumers can only return or
AS A CONSUMER? BASIC RIGHTS ask for a refund of non-
defective products or

CONSUMER HAVE. services if the company has
a return policy.
As consumers, we all have Stores and companies are
rights that protect us in not required to have a return
case the product or 1. The Right yo safety policy, but if they do have
service we bought was not one, they hace to follow it.
to our complete
2. The Right to be informed
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satisfaction.
amet, consectetur 3. The Right to choose Where can i check
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Most people don't know
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4. The Right to be heard. the return policy?
these rights.
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5. The Right to compensation ON SIGNS IN THE STORE
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pellentesque at. 6. The Right to a healthy environment ONLINE
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SERVICES
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