Professional Documents
Culture Documents
Process related to the movement and Global warming & climate change
Outbound logistics Storage of product from the end of
The production line to the end user and
04 Activity 1 *Property of STI
Page 1 of 3
BM2017
It plays a critical role in a supplier’s over all
customers relationship management process.
Activities Environmental Aspect Environmental Impact
Metrics consist of sales, market share, purchase Water pollution, carbon dioxide
Marketing and sales frequency, solely loyal customers, defection rate,
and customers.
They deliver the same high-quality service as Raw materials, manufacturing and distribution
genuine Apple parts. The repairs are backed by of products.
Service apple.
Important note: Focus on the primary activities of the firm since information about secondary activities is not available on the given
case and can hardly be retrieved over the internet.
Activities Environmental Aspect Environmental Impact
Natural resource depletion
Potential water contamination
Obtaining the raw materials Extraction of minerals Ecological habitat damage
Change in the landform (visual
intrusion)
Extract of raw materials Rare earth minerals Groundwater,creating environment hazard
Packaging & distribution Emission of environment Higher fuel costs, and air transportation
Important note: In contrast to organizational analysis (that presents a general assessment of the firm’s activities), LCA must
identify specific activities in manufacturing the Apple iPhone. Similarly, environmental aspect/s and impact/s must also be specific.