PADA OF LAW OF TORT: VISIT TO CONSUMER FORUM/COURT
ENROLLMENT NUMBER :14517703822
SECTION: C SEMESTER: II NAME: ARINDAM PRAKASH DATE OF VISIT: 3RD AND 4TH OF MARCH 2023(10:30 am) PLACE OF VISIT: NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION (Upbhokta Nyay Bhawan, INA Colony, New Delhi, Delhi 110023) OBSERVATION As a first-year law student, visiting the National Consumer Disputes Redressal Commission (NCDRC) in New Delhi was an enlightening experience. It was an opportunity to observe the practical application of legal principles some of which I had learned in class. The NCDRC building was impressive, and the security measures were strict. Upon entering, I was asked to provide identification and clear security checks before I was allowed to proceed. The building had multiple floors, with each floor dedicated to hearing different types of cases. There were cause list before every court . There were nearly 150+ cases listed for our court no. I was impressed by the organization and efficiency of the operations, and it was evident that the Commission was serious about protecting the rights of consumers. I reached the court at 10 am and the proceedings began on 10:30 am .The proceedings were conducted in a professional and respectful manner. The judges listened carefully to the arguments presented by both sides and asked questions to clarify their understanding of the case. They took the time to explain their decisions to the parties involved, ensuring that everyone understood the reasoning behind the decision. One thing that stood out to me during my visit was the diversity of cases being heard. Some of the cases were relatively straightforward, such as cases involving defective products or services. Others were more complex, such as cases involving medical malpractice or property disputes. It was fascinating to see how the legal principles were applied in such a diverse range of cases. The court proceedings were conducted in an orderly and organized manner. The judges were in charge of the proceedings, and they ensured that everyone had an opportunity to present their case. The lawyers were given a chance to make their arguments, and the judges asked them questions to clarify their position. The judges also allowed the parties to present evidence and to call witnesses, if necessary. Throughout the proceedings, the judges remained impartial and focused on the legal issues at hand. I was also struck by the role of the lawyers in the proceedings. They presented their arguments clearly and effectively, and it was clear that they had a deep understanding of the legal issues at hand. The judges were also impressive, asking probing questions and engaging in a thoughtful discussion with the lawyers. The lawyers and judges used legal jargon and terminology throughout the proceedings. This may have made the proceedings difficult to understand for someone who was not familiar with legal terminology. However, the judges did their best to explain the legal issues in simple terms, and they encouraged the lawyers to do the same. Overall, my visit to the NCDRC was an excellent learning experience. It was an opportunity to see the practical application of the legal principles I had learned in class and to witness the importance of protecting the rights of consumers. It gave me a deeper appreciation for the role of the legal system in protecting the interests of society as a whole. . LEARNING Visiting the National Consumer Disputes Redressal Commission (NCDRC) as a law student was an learning experience that taught me several valuable lessons. Here are some of the key learnings from my visit: First, I learned about the importance of consumer protection. The cases I observed at the NCDRC highlighted the many ways that consumers can be taken advantage of in today's marketplace. Whether it was a defective product or a service that did not meet expectations, consumers have the right to be protected from harm and to receive fair compensation for their losses. Second, I learned about the practical application of legal principles. Seeing the legal principles that I had learned in class being applied in real-life cases was eye-opening. I saw how the lawyers and judges used legal concepts to argue their case and how the judges made decisions based on these principles. It was an excellent way to reinforce the knowledge that I had gained in the classroom. Third, I learned about the importance of preparation. The lawyers who argued before the NCDRC had clearly done their homework. They had researched the legal issues thoroughly and had gathered evidence to support their arguments. This preparation was essential to presenting a compelling case to the judges. It reminded me that preparation is critical in all aspects of the legal profession, from arguing cases in court to negotiating settlements. Fourth, I learned about the importance of professionalism and decorum. The lawyers and judges at the NCDRC conducted themselves with the utmost professionalism and decorum. They treated each other and the parties involved with respect and dignity, even when the issues at hand were contentious. This lesson will stay with me as I move forward in my legal career, reminding me of the importance of treating others with respect and courtesy. Overall, my visit to the NCDRC was a valuable learning experience that reinforced the importance of consumer protection, practical application of legal principles, preparation, and professionalism. It was an opportunity to see the legal system in action and to gain a deeper appreciation for the role that the law plays in protecting the rights of consumers. MY VISIT TO NCDRC