StrEdge Advisory

Freight Links International – Sea Freight (Imports – Door-delivery) – Process Map 3 (2023.03.08)

Customer Decendent Send the final

Customer Receive the BL or Reseive the
Customer Requesting a receiving the decision of Receive good in
Customer agrees with Receive Updates House BL Original BL Arrival Receive EDO
Inquiry quote rates with the BL type (the transit report
an email (HBL) or Surrender Notice 
shedule (1-15) required BL) 
BL

YES Share the Updates with

Inform the Customer Receive the Email
Check for the Customer Reseive the
Receiving the Receiving the quote Update the Receive the Customer
Sales Department Customer Get a Rate Arrival Receive
request requested Service Brief Invoice
Requirement Inform the Agent with NO Notice 
Request the quote rate Receive Updates
NO Shipper's details

Receive the
Send the quote requested Volume
email with the Deals with the Send the Send Send the Pre-
Agent Receive Request to the costomer via sales Discrepencies
shipper's shipper updates Confirmation alert
department YES/ NO YES The loop continues from
datails 
the begining

Receive Updates and draft

Follow up the Pre-alert Receive the Pre- Send the goods
Customer Receive the information Share the Reseive the
Confirm Follow up Receive the alert (Related Receive the in Transit Receive the Customer
Relationship email with the House BL Sailing Sailing House BL Arrival
Documents are in BL Decision Report (weekly/ Invoice
Development (CRD) shipper's (HBL) Confirmation Confirmation (HBL) Notice 
the Pre-alert) every Friday)
datails  Complete Send the Pre-alert

NOT
Open a job and Check the Inform Sales Send EDO
Send the Arrival
Confirm enter into the Receive the Invoice
Inform the Submit EDI Notice before 2 Pass Credit/ Debit
Import Division Master BL Reseive the Pre-alert  Opern a Physical File LIMS (Ideally 5-7 Arrival Receive the Invoice against the OK/ NOT Receive Cash Prepare the documents Send the documents
Status (India - 24hrs) days & Request Notes (Maximum
(MBL) days but to India Notice system data Send the Customer Request the Liner
the Invoice Create Customer Invoice within 5 working days
within 24 hrs) Service Brief) Invoice Payment
OK

Receive the Acknowledge

Shipping Line Reseive the Request Send the Invoice Receive the documents Send the documents
Status the Status

Receive the Request for OK Receive the Credit/ DEBIT

Finance Department OK/ NOT Process
Liner Payment Notes

Receive Credit/ Debit Process the Credit/ Debit Pass to the Accounts
Credit/ debit Notes Notes (3-5 days) division