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1ÃivÕÊ Ý«ÀiÃȜ˜ÃÊÊ
Listen and repeat these useful expressions.

7…>ÌÊޜÕÊ>Î 7…>ÌÊޜÕʅi>ÀÊ
• Can you recommend a • There's a really good toy
good toy/clothes shop? shop just around the corner.
• Is there a chemist’s/ • The best clothes shop is in ÊÜ>iÌ
supermarket in the area? the shopping centre.
• Where can I get • The nearest one is a few Ê«ÕÀÃi
toothpaste/pet food? kilometres away.
-V>iÃ
• Where's the nearest • We're closed at lunchtime,
shopping centre? between 1 and 3pm. ÊVÀi`ˆÌÉ`iLˆÌÊV>À`
• What time do you open/ • We're open from 9am till
close, please? 6pm, Monday to Friday.
• Are you open on Sundays? • It's too long/short.
• Could you help me, please? • The ladies/gents changing
• Could you tell me where rooms are over there.
the X department is? • You can bring it back and
• Excuse me, I'm looking for get a refund if you keep
an X. the receipt.
• Is there somewhere I can • We take all the major credit ÊV>ÅÊ̈
try this on, please? cards.
• Does it suit me? • We only accept cheques
• Do you have this in a with a cheque card. ÊÅiv
larger/smaller size / a • We’re offering 6 months’
different colour, please? free credit with no
• Do you take credit cards? deposit.
˜ÊiÃV>>̜À
• Does it have a warranty/ ÊL>ÀVœ`i
guarantee? -«i>Žˆ˜}
• Can I pay by cheque? Now use these expressions
• Could I have a VAT receipt, to practise asking and Ê­«>Ã̈V®ÊL>}
please? answering questions.

"--,9
to try something on exp
to put on clothing to see if you like ÊÌÀœiÞ
it or if it fits
a warranty/guarantee n
a written promise by a company to
replace or repair a product that you
have bought
a changing room n ÊÀiViˆ«Ì
a room where you can try on
clothing that you might buy
a refund n
money returned to you by a shop
when you give back a product that
you bought previously
a receipt n
a piece of paper giving information
about the product you bought
ÊL>ÎiÌÊ

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