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  • General Resume Example 6.2016

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    Ishrat Jahan Piya has a Master's degree in International Relations from Jahangirnagar University and a Bachelor's degree in Marketing and Human Resource Management from BRAC University. She currently works as an Operation Associate for imo App in Dhaka, Bangladesh, where she provides team feedback, monitors content, and guides new users. Previously, she held positions as a Content Planner for MYNT Connect and Junior Content Executive for Magnito Digital, where her responsibilities included content strategy, digital campaigns, and copywriting. She also has experience in customer service from an internship at The City Bank in Dhaka.

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    Ishrat Jahan Piya has a Master's degree in International Relations from Jahangirnagar University and a Bachelor's degree in Marketing and Human Resource Management from BRAC University. She currently works as an Operation Associate for imo App in Dhaka, Bangladesh, where she provides team feedback, monitors content, and guides new users. Previously, she held positions as a Content Planner for MYNT Connect and Junior Content Executive for Magnito Digital, where her responsibilities included content strategy, digital campaigns, and copywriting. She also has experience in customer service from an internship at The City Bank in Dhaka.

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    18 views1 page

    General Resume Example 6.2016

    Uploaded by

    content imo
    Ishrat Jahan Piya has a Master's degree in International Relations from Jahangirnagar University and a Bachelor's degree in Marketing and Human Resource Management from BRAC University. She currently works as an Operation Associate for imo App in Dhaka, Bangladesh, where she provides team feedback, monitors content, and guides new users. Previously, she held positions as a Content Planner for MYNT Connect and Junior Content Executive for Magnito Digital, where her responsibilities included content strategy, digital campaigns, and copywriting. She also has experience in customer service from an internship at The City Bank in Dhaka.

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    Mirpur, Dhaka 1212 ISHRAT JAHAN PIYA (+880) 1758959952

    Bangladesh https://www.linkedin.com/in/ishrat-jahan-piya/
    ishrat.jahan.piya@g.bracu.ac.bd

    Education
    Jahangirnagar University Dhaka, Bangladesh
    M.A. in International Relations July 2022
     Cumulative GPA: 3.83/4.00, cum laude
     Relevant Coursework: South-Asian Studies, Political Science, Civil Society and Human Rights,
    International Negotiations and Diplomacy, Media and Mass Communication, International Trade,
    Conflict and Peace Studies.
    BRAC University Dhaka, Bangladesh
    Bachelors of Business Administration April 2021
    majoring in Marketing and Human Resource Management
     Cumulative GPA: 3.15/4.00 (80%)
     Relevant Coursework: Marketing Management, Advertising, Brand Management, International
    Business, International Marketing, Compensation Management, Industrial Management.

    Experience
    imo App (BIGO) Dhaka, Bangladesh
    Operation Associate November 2020-Present
     Provide the appropriate team feedback and analysis errors. - Monitor daily content on the App
     Conduct policy and quality-related queries. -Responsible for guiding new users and hosts
     Collaborate closely with the operation team to provide quality input
    MYNT Connect Dhaka, Bangladesh
    Content Planner April 2020-October 2020
      Brainstorming visual and copy ideas with the creative team
      Preparing content strategies  
     Creating and Executing digital campaigns
    Magnito Digital Dhaka, Bangladesh
    Junior Content Executive May 2017-April 2019
     Content planning for MyGP App
     Copywriting for Grameenphone Channels (Telco brand by Telenor) 
     Client Servicing and Translator
    The City Bank Dhaka, Bangladesh
    Customer Service Intern January 2020- March 2020
     Customer Care service at Bank both for walk-in clients and on the helpline to solve account and
    app-related issues.

    Extra-Curricular Activities
    BRAC University Business Club September 2016 – December 2019
    Assistant Director, HR
     Organizing business events
     Student Recruitment
     Facilitated regular club meetings with the business partners and faculties
    BRAC University Cultural Club 2017-2019
     Active participant as a music performer

    Achievements
     Vice Chancellor Certificate from BRAC University for the extraordinary performance in the
    residential semester (Fall 2016)

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