2023-02-02 22:58:39 | System: Sinua palvelee nyt Hanse.

2023-02-02 22:58:49 | Agent: Kiitos yhteydenotostasi. Miten voin auttaa sinua

tänään?
2023-02-02 22:58:53 | Regina thien: Hello
2023-02-02 22:59:35 | Regina thien: Where i can find if i want to make withdrawal
2023-02-02 23:00:13 | Agent: Hi you are now connected to Hanse and I will be
assisting you with your query today.
2023-02-02 23:00:24 | Agent: Can you please provide the following details:
Your full name:
Date of birth:
Phone number:
Your full address including city and postal code:
2023-02-02 23:00:38 | Regina thien: Regina thien
2023-02-02 23:00:47 | Regina thien: 14.6.79
2023-02-02 23:01:06 | Regina thien: 445114451
2023-02-02 23:01:21 | Regina thien: \+358
2023-02-02 23:01:47 | Regina thien: Länsirinnetie 13 finland
2023-02-02 23:04:20 | Agent: The address you have provided does not match the
address that is on your account.

Could you please provide your full address including city and postal code?
2023-02-02 23:05:44 | Regina thien: Wait i check first
2023-02-02 23:06:11 | Regina thien: Maybe i put there lansirinnetie 13
2023-02-02 23:07:05 | Regina thien: 00730
2023-02-02 23:09:47 | Agent: Please note that the address you are providing
does not match the one that is on your account. I advise you to write it down as is
registered on your account here on chat for me please.

Alternatively, you are welcome to provide the last 4 digits of your payment method
registered to your account.
2023-02-02 23:11:10 | Regina thien: Where can i find 4 last digits
2023-02-02 23:11:20 | Regina thien: I dont understand
2023-02-02 23:13:30 | Agent: The last 4 digits I am referring to is last 4
digits of a currently active payment method on the account.
2023-02-02 23:13:46 | Regina thien: 3063
2023-02-02 23:14:30 | Agent: Thank you for confirming your details Regina.
2023-02-02 23:14:41 | Agent: Instead of having to give your full details every
time you visit us in live chat, wouldn't you prefer to create a 4\-digit PIN of
your choice? If yes, Please advise which 4 numbers you would like to use?
2023-02-02 23:14:45 | Regina thien: You too.
2023-02-02 23:15:24 | Regina thien: If i dont want how?
2023-02-02 23:16:44 | Agent: It is okay if you do not want it but it would
make it much easier for you to connect with us on chat. You would just use your pin
and not have to provide your details everytime you come on live chat with us.
2023-02-02 23:17:18 | Regina thien: Ok. You can put 1212🙂
2023-02-02 23:17:45 | Agent: The PIN code has now been added to your account.
Next time you come into the chat, simply provide the PIN for a faster verification
process.
Bear in mind that your PIN may only be utilized when you are logged into your
account while joining us in live chat.
2023-02-02 23:17:49 | Regina thien: So i have to remember this number right.
2023-02-02 23:18:52 | Agent: Yes and whenever you have a query, you just use
the pin to come right through to live chat with us Regina🙂.
2023-02-02 23:19:02 | Regina thien: So my question is how can i find the
withdrawal. I couldnt find it, some gamble site easy to see
2023-02-02 23:19:39 | Agent: You are able to request a withdrawal via your
''My Account'' section.

Simply click on the withdraw tab.

As the casino works on a source to source basis, your funds will be sent to your
last depositing method
2023-02-02 23:19:53 | Regina thien: Moreover in finnish so i couldnt understand
much
2023-02-02 23:20:43 | Agent: As there is only English support available at the
moment, if you wish to be assisted in your language, please email us at
support@simppeli.com and we will get back to you as soon as support is available.
2023-02-02 23:21:05 | Regina thien: Ok.
2023-02-02 23:21:16 | Regina thien: Thank you for help
2023-02-02 23:21:33 | Agent: You are most welcome Regina.
2023-02-02 23:21:40 | Agent: Is there anything else I may assist you with
today?
2023-02-02 23:21:50 | Regina thien: No
2023-02-02 23:21:56 | Agent: Then I thank you for contacting us today.
If you later on, have any further questions, please do not hesitate to contact us
again.
2023-02-02 23:22:56 | System: The agent has ended this chat.