EH

Erica Hasiak

Professional Summary ericarosehasiak@gmail.com

586-549-2972
Dependable and hardworking college student who's successful at
managing multiple priorities with a positive attitude. Skilled in working Big Rapids, MI 49307
under pressure and utilizing interpersonal skills, offering part-time work
experience and educational knowledge in the Hospitality Industry.

Websites, Portfolios, Profiles

● www.linkedin.com/in/erica-hasiak
Work History

Whitey's Restaurant & Take Out - Waitress

Davison, MI
07/2018 - 08/2022
Skills
● Maintained customer satisfaction with timely table check-ins to assess
food and beverage needs. ● Cool Under Pressure
● Resolved guest and employee complaints to maintain complete ● Accuracy and Efficiency
customer satisfaction and workforce effectiveness. ● Adaptable and Flexible
● Displayed enthusiasm and promoted excellent service to customers, ● Relationship Management
successfully increasing referrals and walk-in business. ● Teamwork and Collaboration
● Emotional Intelligence
Whitey's Restaurant & Take Out - Hostess ● Communication and Active Listening
Davison, MI ● Emergency First Aid
07/2018 - 08/2022 ● Microsoft Office
● Took reservations and to-go orders by phone, answered customer ● Cash Handling
questions and informed of accurate wait times.
● Cultivated positive guest relations by managing information and
orchestrating speedy seating.
● Governed dining area with natural leadership talents and
Education
organizational strategies focused on balancing guest and business
needs. Expected in 12/2024
Ferris State University
Whitey's Restaurant & Takeout - Table Busser
Big Rapids, MI
Davison, MI
Bachelor of Science: Hospitality
07/2018 - 08/2022
Administration And Management
● Bussed tables, cleared, cleaned and set tables quickly to facilitate table ● Delta Zeta Member and Treasurer
turns during high volume periods. ● Wilsterman Foundation Scholarship
● Worked quickly, communicated with other staff and always looked for Recipient
better ways of completing tasks to improve productivity and keep
tables ready for incoming guests. 08/2020
Davison High School
● Developed excellent relationships with managers and fellow team Davison, MI
members to support team success and positive work environment. High School Diploma
● Spanish Club Member
● Elected Captain of The Women's Tennis
Team
● Team Manager of the Mens Tennis
Team
● Yearbook Club Member
● Student Ambassador Club Member