Good Afternoon Mark

 
I have tried contacting you on your mobile but no answer
I would like to assit in resolving the issue you have with the device.
can you please contact me on 3364 4244 or alternatively email me

Following to previous email,Iam happy to assist you to resolve your issue if it still not solved ye
respond ASAP.

Regards,

Shaymaa

I sent Mark a  reminder  email  on the 14/02/20 23 afteernoon and he respond that the issue was resolved

I called Alex at 12:00 am  but there is no answear,then I send her   an email she gave me acall back then I went to the store  to got th

At 2:30 I went  to Makerston House Level 12 to gave her all the laptops.

Good Morning  Sarva,

  Following to previous email.

Can you please let me know  if you are in your office today so I can deliver the new PC to you ?

I called Warrakun at 12:00 am   on 17/02/2023  but there is no answear,then I send her   an email she gave
 She send me  an email and she said that the  new PC will go to Sarva Ravipati .
I send an email to Sarva Ravipati   to ask him if he  will be in his office this week.
He  send me an email back and he said that he will be in his office by next week.
I send Sarva Ravipati   an email  to ask him if he is in his office today and he send me an  email back to say t
then I went to the store to got the laptops  at 9:30 am on 20/02/2023  .
At 10:00 am   20/02/2023 I went  to Makerston House Level 10 to gave him  all the laptops.

I called Renee at 10:00 am   but there is no answer, then I send her an email she gave me a call back then I
called her to ask her if she will be in her office today so I can go and figure out how can I solve the issue with
her monitor

I tried to call you this morning  but  there is no answer.

I came to your office last week regarding to your PC (spring broken) I found some extra one in our store.
Could you please let me know if you are in your office today so I can come to   checking out if that will work?

Good Afternoon, Mable,

 Sorry I tried to find an extra PC  in our store but  there is none.
Once it will be available, I will contact you.
I called Mabel to ask her if she will be in her office today so I can go and take her PC to be fixed.

Then she asked me if there is any spare PC that she can borrow because she cannot work
without her PC .

I checked but there is no spare PC in our store for loaning.

I send her an email and I suggested that if she can find spare PC to work on it while I fix
hers and once we got a spare PC I will contact her
I called  David to ask  him if he will be in his office today.
I went to his office   with  Troy to give him the  cables for monitors.
  We plugged the   monitors by using the new cables .
 PC 550478  can  turning on  now.

I went through the PC history then I found that the  PC537139 is on Tech Refresh this year.
I asked Michael if  the new PC is available, he confirmed that the new PC is ready to collect.
I called  Nathanael to ask  him if he will be in his office today.
Nathanael  said that he work from home today and he  asked  me to  give  the new PC to his
 supervisor  Selena Mitchell.
I went to level 5 and gave Selena Mitchell  the new PC .
I took the old PC from her and I gave it to Michael

Good Evening Sam,

I am emailing you regarding BOSS number: 1475462 which you have recently submitted for: QPS | Desktop service |

As discussed, could you please contact us back on 1300 772 428 (quote #inc 1475462) so we can further investigate

If you respond to this email with a Reply (same subject), your response will be automatically added to your ticket, ple
Please respond with this information within the next 3 business days, either by replying to his email or calling us o
Note: If we do not receive a response within this timeframe, your ticket will be closed and a new one will
Kind regards

I send Thanabalan an email  to ask him about the PC number.

Thanabalan came to my office and gave me the PC , I gave him   a spare PC(PC544342)to borrow because he cannot work without his PC.  

I found  a spare monitor's stand up    in our store, I went to    Renee's office  03/03/2023   at 14:00 pm   and replased the old monitor

Hi Sam,
As discussed, this morning in the phone call, I came to your office with a new PC but someone from
your office said that you are busy.

Please let me know when you’re available and I’ll try to replace your PC.

Regards,

Shaymaa

He gave me  back a spare PC(PC544342) .

I reimage the sysytem  Friday3/03/2023.

 
  I send an email to  Thanabalan  and he is  came to my office 06/03/2023 and  he  tested  the PC , he confirmed  that
the PC work  well  know .
He gave me  back a spare PC(PC544342) .

.I went to his office and give him the new PC and I took the old one

I've noticed the laptop has been

this method allows you to erase the hard drive and start with a fresh copy of Windows 10 without custom settings,
drivers, apps, or files that may interfere with the upgrade process
this process can also help fix performance issues,

I restarted the PC then I end tasks with high resource usage via Task Manager .

I did run the Power Troubleshooter and then Undo overclocking.

I Updated the device drivers and modify the power settings.

I Will paused this ticket till you back

The address is Police Head Quarters level 2 200 Roma Street Brisbane City 4000

Technician is needed.

I preference the tech comes in the morning.

I called Sri  and I went to her office on 17/03/2023 at 11:00 am.

I saw her laptop the scrren

laptop battery is heating

I asked Nathan  to backup all his data and important fiels  from his PC.
I reimage the system and update the Bios

Good afternoon hi Mary services shamel from US secure right now I'm studying master degree in
computer systems engineering my supervisor is doctor less if you know him Yep Yep yes I tried to go
and talk to him but I think it's us he said is overseas right now can I yes can I can I please Yep Yep I
did yes can I please reach doctor Soni Tony I **** yes can you please send me email yes OK yeah this
is my number yet so could you please could you please let me know OK yeah yes it is

I Restarted the laptop.

  I did inspect and clean the air vents and fans.
Reimage the system.
Update the bios.
Download Dell Power Manager Service.

CPUs are designed to run safely at 100% CPU utilization

PC536064 under Tech Refresh this year .

replease the old pc with the new one PC560041.

Laptop PC559450 is under warranty 

 it caver by accidental damage, I will check on the DELL website and then I will log a job with DELL Support, get in
contact with Selena to get the laptop

 I contacted Selena Mitchell 11/04/2023.

I went to her office at 10:30am 11/04/2023, she gave me the broken laptop she asked for loan PC .
I found an extra one in our storeroom(pc544419) and I gave it to her 11/04/2023.
Laptop PC559450 is under warranty 
I contacted Dell to ask them if it covered by accidental damage and Dell confirmed that.
Dell sends the technician 14/04/2023 he Replace the broken screen with the new one.
I went to Selena s office, and I gave her the repaired laptop, I took the loan laptop from her.
Paul came to my office 19/04/2023 to drop his laptop he asked me if we can provide him with loan  laptop while I fix
this one.
I gave him PC(559239).
 

I Restarted the laptop

 
Reimage the system.
Update the bios.
Download Dell Power Manager Service.

 I contacted Dell becauce the laptop still under warranty .

The technician came to my office 19/04/2023 and he  replaced the screen and the motherboard.
 I Reimage the system.
Update the bios.

I just need to make sure that you backup all your data and important files from your pc

I contacted    Robert 04/04/2023    he came to my office  to give me his laptop  and  he asked for loan PC .
 I gave him PC559980 for borrowing 4/04/2023.

I contacted    Robert 04/04/2023    he came to my office  to give me his laptop  and  he asked for loan PC .
 I gave him PC559980 for borrowing 4/04/2023.
 

I Reimage the system.

Update the bios.
I  keep watching the pc performance it was better.
 
I gave it back to him 17/04/2023.
Robert was out at Indooroopilly for his  job  so he gave me back the borrowing PC 26/04/2023.

I contacted Rebekah 20 /04/2023.
She came to my office at 2:00 pm 20/04/2023, she gave me the broken laptop she asked for loan PC .
I found an extra one in our storeroom(pc544419) and I gave it to her 20/04/2023.
Laptop PC55 is under warranty
I contacted Dell to ask them if it covered by accidental damage and Dell confirmed that.
Dell sends the technician 26/04/2023 he Replace the broken screen with the new one.
I went to  s office, and I gave her the repaired laptop, I took the loan laptop from her.

Lydia came to my office 27/04/2023 .

She gave me her PC and she asked for  another laptop to borrow while I fixing  her laptop.
I gave her (PC559883)  27/04/2023  AT 11:30 am.

Caz came to my office 02/05/2023 with her laptop .

Caz  asked for borrowing  another laptop because her laptop  suddenly stopped working.
I gave her(PC 536678) 02/05/2023   for borrowing while I am  fixing  her laptop.

I Restarted the laptop.

  I did inspect and clean the air vents and fans.
Reimage the system.
Update the bios.
I Updated the  device drivers   and modified the  power settings.
Download Dell Power Manager Service.
 

I kept watching the computer performance and it got better

Good morning

Hope you are doing well

I just need to make sure that you backup all your data and important files from your pc???

Could you please let me know when you will come to take the new laptop????

That one isnt on the tech refresh list

Good morning

Desktop PC535647 and Laptop PC535862 I checked both of them if they under Tech Refresh list
this year .Neither of those are on the list.