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BS ACCOUNTING INFORMATION SYSTEM

Degree Program Initials Res. No ____


Date:
STRATEGIC MANAGEMENT AND BUSINESS PERFORMANCE OF SMALL
AND MEDIUM ENTERPRISES IN TACURONG CITY, SULTAN
KUDARAT 

ESTABILLO, MARIEL D.
FABOT, SHANAYA YDENN
RIZADA, NICOLE B.

SUBMITTED TO THE FACULTY OF THE COLLEGE OF BUSINESS 


ADMINISTRATION AND HOSPITALITY MANAGEMENT, 
SULTAN KUDARAT STATE UNIVERSITY, 
IN PARTIAL FULFILLMENT OF THE 
REQUIREMENTS FOR THE 
DEGREE OF 

BACHELOR OF SCIENCE IN ACCOUNTING INFORMATION SYSTEM

APRIL 2023
TRANSMITTAL

The thesis attached here to entitled “STRATEGIC MANAGEMENT AND


BUSINESS PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN
TACURONG CITY, SULTAN KUADARAT” prepared and submitted by MARIEL
D. ESTABILLO, SHANAYA YDENN FABOT and NICOLE B. RIZADA, in partial
fulfillment of the requirements for the degree BACHELOR OF SCIENCE IN
ACCOUNTING INFORMATION SYSTEM is hereby endorsed for approval.

DENMARK N. DIZO, CPA, MBA JOYLYN D. GAMIAO, DBA


Adviser College Dean

____________________ ____________________
Date Signed Date Signed

ANNIE D. FRANCISCO, MS
Campus Research Coordinator

____________________
Date Signed

Accepted as partial fulfillment of the requirements for the degree of


Bachelor of Science in Accounting Information System.

MA. JEANELLE B. ARGONZA, PhD


Campus Director

____________________
Date Signed

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APPROVAL SHEET

The thesis attached hereto entitled “STRATEGIC MANAGEMENT AND


BUSINESS PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN
TACURONG CITY, SULTAN KUDARAT” prepared and submitted by MARIEL
D. ESTABILLO, SHANAYA YDENN FABOT and NICOLE B. RIZADA, for the
degree BACHELOR OF SCIENCE IN ACCOUNTING INFORMATION SYSTEM,
has passed the standards set by the Sultan Kudarat State University and was
successfully defended before this guidance committee.

CHARMIE A. LAGDAMEN, MBA HECTOR Q. LADUA JR., CPA


Member Member

DENMARK N. DIZO, CPA, MBA


Adviser

____________________
Date Signed

Approved as partial fulfillment of the requirements for the degree of


Bachelor Of Science in Accounting Information System

JOYLYN S. GAMIAO, DBA ANNIE D. FRANCISCO, MS


College Dean Campus Research Coordinator

____________________ ____________________
Date Signed Date Signed

MA. JEANELLE B. ARGONZA, PhD


Campus Director

____________________
Date Signed

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BIOGRAPHICAL DATA

Mariel D. Estabillo is presently residing at Mayo, Columbio, Sultan

Kudarat, born on 14th day of July 2000 in Mayo, Columbio, Sultan Kudarat. She

is daughter of Primo S. Estabillo and Mayumi D. Estabillo. She finished her

Kindergarten at Mayo Day Care Center, her Elementary Education at (former)

Mayo Elementary School, her Secondary Education at Columbio National High

School and Senior High at Valdez Mother and Child Asian College Foundation

Incorporated.

During her Tertiary Education, she took up Bachelor of Science in

Accounting Information System. She is currently finishing her internship in

Municipal Agrarian Reform Project Office where she is gaining vulnerable

experience and knowledge from her colleagues. She acquired knowledge about

various areas of working during her internship that may be relevant to her in her

chosen field. Her internship provided her with an opportunity to understand how

to bridge the gap between learning and finding career.

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BIOGRAPHICAL DATA

           Shanaya Ydenn Fabot was born on October 8, 2000 currently living at

Koronadal City, Soth Cotabato. She finished her elementary education at

Koronadal Central Elementary School II year 2011-2012 and her secondary

education at Koronadal National Comprehensive High School 2016-2017. She

graduated senior high school at St. Alexius College Koronadal 2018-2019.

Now she’s taking her tertiary level at Sultan Kudarat State University,

Tacurong Campus with the degree of Bachelor of Science in Accounting

Information System. With the knowledge she has learned in school, the

researcher seeks to better herself in every way. She wants to increase her

abilities and knowledge for upcoming tasks so she may perform more effectively

and push herself to uncharted limits.

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BIOGRAPHICAL DATA

Nicole B. Rizada is a fourth-year student at Sultan Kudarat State

University taking up Bachelor of Science in Accounting Information System. She

was born on the 13th day of May, 2001.

She was graduated at Tacurong Pilot Elementary School during her

primary education and Tacurong National High School during her secondary

education. During her Senior High School, she took up academic tract –

Accounting and Business Management Strand and graduated S.Y. 2018-2019.

She completed her internship at the Department of Agrarian Reform –

Provincial Office. She gained a valuable experience and learning that develop

her mentally and physically that may be use on chosen field in the future.

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ACKNOWLEDGMENT

The entire research study would not have been possible without the help

and cooperation of several people. As a result, the researchers wish to express

their heartfelt gratitude and appreciation to the following individuals who assisted

and extended their assistance in making this research a reality.

To their adviser, Denmark N. Dizo, CPA, MBA for his patience, guidance,

expertise, support, and kindness in seeing this research study through to

completion;

To the panelists, Charmie A. Lagdamen, MBA and Hector Q. Ladua Jr.,

CPA for the valuable comments and recommendations for the refinement of the

study;

To the Small and Medium Enterprise owners/managers, for their trust

and honesty in answering the survey questionnaire;

To family, for their overwhelming support morally and financially,

patience, encouragement, and their prayers for the success in the conduct of this

study;

To friends, for their support and encouragement which fueled the

researchers to finish this study;

And above all, to the Almighty God the source of all wisdom and

knowledge, patience, and strength that enabled the researchers to overcome all

challenges in carrying out this study. This work bears testimony to God's love

and mercy. The researchers return all glory and praise to Him, the Almighty

Father.

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TABLE OF CONTENTS

PRELIMINARIES PAGES
Title Page i
Transmittal ii
Approval Sheet iii
Biographical Data iv
Acknowledgment vii
Table of Contents ix
List of Table xi
List of Figures xii
Abstract xiii

CHAPTER 1 INTRODUCTION...................................................................1

General Objectives:..............................................................................2

Specific Objectives...............................................................................2

Scope and Limitation................................................................................6

CHAPTER 1 INTRODUCTION...................................................................1

Error! Bookmark not defined.

CHAPTER I INTRODUCTION 1
Background of the Study 1
Statement of the Problem 2
Conceptual Framework 3
Hypothesis 4
Significance of the Study 4
Scope and Limitation of the Study 6
Definition of Terms 6

CHAPTER II REVIEW OF RELATED LITERATURE 7


Strategic Management 7
Environmental Scanning 8
Strategy Formulation 8
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Strategy Implementation 9
Strategy Evaluation and Monitoring 10
Business Performance 11
Market 11
Supplier 12
Process 12
Employee 13
Customer-Relationship 13
Strategic Management and Business Performance 14

CHAPTER III METHODOLOGY 16


Research Design 16
Respondents of the Study 16
Data Gathering Instrument 17
Data Gathering Procedure 19
Statistical Treatment 20

CHAPTER IV RESULTS AND DISCUSSION 22


Results and Discussion 22

CHAPTER V SUMMARY, CONCLUSION,


AND RECOMMENDATION 34
Summary 34
Conclusion 35
Recommendations 36

LITERATURE CITED 39

APPENDICES 44
Appendix 1 Plan of Course Work 45
Appendix 2 Application for Thesis Title 47
Appendix 3 Nomination Guidance Committee 48
Appendix 4 Application for Thesis Outline Defense 49
Appendix 5 Change of Adviser/Guidance Committee Member 50
Appendix 6 Approval of Thesis Outline 51
Appendix 7 Certification of Statistician 52
Appendix 8 Certification of English Critic 53
Appendix 9 Application for Thesis Final Defense Examination 54
Appendix 10 Application for Thesis Final Printing and Binding 56
Appendix 11 Sample Questionnaire 58
Appendix 12 Pictorials and Screenshots 61

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LIST OF TABLES

TABLE TITLE PAGE

1 Likert Scale 18
2 Rating Scale of Level of Strategic Management 18
3 Rating Scale of Level of Business Performance 18
4 Scale of Correlation Coefficient 20
5 Level of Strategic Management 22
5.1 Level of Strategic Management in terms of
Environmental Scanning 23
5.2 Level of Strategic Management in terms of
Strategic Formulation 24
5.3 Level of Strategic Management in terms of
Strategic Implementation 25
5.4 Level of Strategic Management in terms of
Strategic Evaluation and Monitoring 26
6 Level of Business Performance 27

6.1 Level of Business Performance towards Market 28


6.2 Level of Business Performance towards Suppliers 28
6.3 Level of Business Performance towards Processes 29

x
6.4 Level of Business Performance towards Employee 30
6.5 Level of Business Performance towards
Customer-Relationship 31
7 Significant Relationship of
Strategic Management and Business Performance 32

LIST OF FIGURES

FIGURE TITLE PAGE


1 Conceptual Framework 3

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ABSTRACT

MARIEL D. ESTABILLO, SHANAYA YDENN FABOT and NICOLE B. RIZADA,


APRIL, 2023. “STRATEGIC MANAGEMENT AND BUSINESS
PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN TACURONG
CITY, SULTAN KUDARAT”. A thesis of Bachelor Of Science In Accounting
Information System, Sultan Kudarat State University, Tacurong Campus,
Tacurong City, Sultan Kudarat.

ADVISER: DENMARK N. DIZO CPA, MBA

This study was conducted to determine the relationship between

relationship between strategic management and business performance of small

and medium enterprises in Tacurong City, Sultan Kudarat. This study used a

quantitative, non-experimental design with correlation technique. The purpose of

this quantitative, non-experimental design is to determine the significant

relationship between strategic management and business performance of small

and medium enterprises in Tacurong City, Sultan Kudarat. The respondents were

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the 100 small and medium enterprises, selected through convenience sampling

approach. An adoptive and modified questionnaire was used as statistical

instrument in this study. Moreover, the mean and pearson product moment

correlation was as statistical tools that has been used to reveal the result in

accordance to the study’s objectives. The study revealed that the level of

strategic management and business performance were high. The study also

revealed that strategic management has a significant relationship with business

performance.

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Chapter I
INTRODUCTION

Background of the Study

Strategic management involves the formulation of strategies and the

design of policies in order to achieve the company's goals and objectives.

Strategic management establishes a structure by which an organization can

respond to the uncertainties of an unpredictable environment and uncertain

future (Steiss, 2019). The strategic management implementation phase is

frequently regarded as the most challenging phase of the process. (Clark, 2017).

The strategic management process assists businesses in taking stock of

their current condition, developing strategies, deploying them, and analyzing the

efficacy of the management plans that have been adopted (Tucci, 2022).

Strategic management has been recently developed especially within the private

sector, have begun to be applied by the enterprises in the public sector over

time. Strategic managing is essential; thus, determining how to best implement

strategic plans and requirements to achieve goals is the subject of strategic

management (Durmaz & DÜŞÜN, 2016).

Similar study revealed that there is a positive relationship between

strategic management and organizational performance and recommends that

businesses should focus on the factors that can affects the business

performance (Mohamud, Mohamud, A & Mohamed, 2015). Additionally, a study

that examines the impact of strategic management on the business performance

of small and medium enterprises, the findings revealed that environmental

scanning, strategy formulation, strategy implementation and strategy evaluation

1
have a positive impact on the professional's financial performance small and

medium enterprises are served, and small and medium enterprises organizations

that have implemented a strategic planning process are likely to enjoy improved

financial performance (Namusonge & Mugambi, 2018).

With increasingly business competition and increasingly dynamic market

conditions, many small and medium enterprises in Tacurong City, Sultan Kudarat

are expanding their efforts to understand how small and medium enterprises can

improve their marketing and financial performance. Therefore, this research

study aims to determine the relationship of strategic management and business

performance of small and medium enterprises in Tacurong City, Sultan Kudarat.

Statement of the Problem

General Objectives:

Generally, this study aims to determine the relationship between strategic

management and business performance of small and medium enterprises in

Tacurong City, Sultan Kudarat.

Specific Objectives

Specifically, it aims to answer the following questions:

1. What is the level of strategic management of small and medium

enterprises in terms of;

1.1. Environmental Scanning

1.2. Strategy Formulation

2
1.3. Strategy Implementation; and,

1.4. Strategy Evaluation and Monitoring?

2. What is the level of business performance of small and medium

enterprises towards the following;

2.1. Market

2.2. Suppliers

2.3. Processes

2.4. Employee; and

2.5. Customer-Relationship?

3. Is there significant relationship between strategic management and business

performance of small and medium enterprises in Tacurong City, Sultan Kudarat?

Conceptual Framework

Independent Variable Dependent Variable

STRATEGIC MANAGEMENT BUSINESS PERFORMANCE

 Environmental  Market
Scanning  Suppliers
 Strategy Formulation  Processes
 Strategy  Employee
Implementation  Customer-Relationship
 Strategy Evaluation and

Figure 1. Conceptual Framework

Figure 1 show the conceptual framework used in this study. This study

used an independent and dependent model to reveal the significant relationship

between the two variables (Frost, 2021).

3
The independent variable is the strategic management which is adoptive

from of Aboramadan & Borgonovi (2016). Independent variable describes the

level of strategic management of small and medium enterprises in terms of:

environmental scanning that assists in taking advantage of opportunities and

avoiding risks, which increases business profitability; strategy formulation,

includes carefully planned tactics used to gain a competitive edge; strategy

implementation, that can be defined by stakeholders, resource allocation,

communication, and the structure of the organization; and, strategy evaluation

and monitoring, is the analysis of the established plans and comparison of the

results with the organization's performance accomplished its goals. And, the

dependent variable is the business performance which is adoptive from Baira &

Oracion (2022). Dependent variable describes the level of business performance

in terms of: market, which can be determined by sales revenue, market share,

profitability, competitive advantage, customer satisfaction, and loyalty; suppliers,

as defined as the operational efficiency of a provider is evidence that they

effectively satisfy the buyer's demands; processes, is a way of measuring the

process outcomes that a project accomplishes when it complies to its set

procedures; employee, how employees performs in the workplace, and

customer-relationship, defines the interactions a business will have with its

clients to enhance the client experience.

The arrow connecting the first and second boxes illustrates the

relationship of strategic management to business performance of small and

medium enterprises in Tacurong City, Sultan Kudarat.

4
Hypothesis

The following null hypothesis will be tested based on the 0.05 level of

significance:

1. There is no significant relationship between strategic management and

business performance of small and medium enterprises.

Significance of the Study

The result of the study can contribute to the body of knowledge about

project management and strategic planning of the enterprise. This will provide

data on how enterprises carry on projects and what strategies they practice

continuing business operations.

To the Small and Medium’s Owners/Managers, the result can be used

as a reference on how strategic management affects business performance.

To the Business’ Owners, this study provides an insight how to provide

strategic managing on possible circumstances in establishing resources in

predetermined time.

To the Society, the study can contribute for the data can be used by

businesses to sustain economic development.

To the Local Government Unit of Tacurong City, the result of this

research study would help the locale to implement economic activities which can

promote growth and development of economy.

To the Future Researchers, this research study could also be used as a

reference or basis for related studies.

5
Scope and Limitation

The scope of the study primarily focused determining the level of strategic

management, level of business performance, and the degree of relationship

between the two variables of the research study. The respondents of the study

are the small and medium enterprises in Tacurong City, Sultan Kudara. This

study will be conducted in S.Y. 2022-2023.

Definition of Terms

In order to comprehend the study, the following terms were operationally

defined as they were used in the study.

Business Performance -refers to business performance the

evaluation of a business's

performance, accomplishments, and

possibilities for the future.

Small and Medium Enterprise -relates to Small and medium

enterprises are businesses that keep

their assets, sales, or staff count

Strategic Management limited.

- Strategic management is a

technique that gives excellent

direction by developing plans and

policies to achieve goals and

allocating resources to put those

plans into practice,

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CHAPTER II
REVIEW OF RELATED LITERATURE

This chapter presents related literature that is relevant to the topic and

gives significant insights from various authors about strategic management and

business performance. The discussion on the strategic management and its

domain, and business performance and its domain is provided in this chapter.

Strategic Management

Strategic management is described as the process of innovation,

planning, and implementation intended to preserve or improve competitive

advent age (Tanya, 2014). A company's competitive edge can be evaluated

through strategic management, which also defines out objectives and plans for

competing with both present and future rivals. (McWilliams & Siegel, 2019).

A study that examined how strategic management affected organizational

performance (Phina, 2020) found that all strategic procedures, including strategy

objective, strategy formulation, strategy implementations and strategy evaluation

had significant effects on organizational performance. Moreover, (Garad, 2015),

studied the relationship between strategic management and organizational

performance. The results showed a relationship between strategic management

and organizational performance that was statistically significant and moderately

positive. Similarly, strategic management practices are significantly and

significantly correlated to performance, according to a study that examined the

effect of these practices on the performance of pharmaceutical businesses in

India. According to the study, strategic management is crucial to performance

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because it gives overall direction by generating plans and policies that are aimed

at accomplishing goals and then allocating resources to put those plans into

action (Kumar, 2021).

Domain of Strategic Management

Organizations must use strategic management methods to boost their

competitiveness and achieve strategic advantages in order to survive and grow

in the highly competitive domestic and international marketplaces of today

(Huynh et al., 2013). A study on the effect of strategic management on

organizational performance was discovered that environmental scanning,

strategy formulation, strategy implementations and strategic evaluation have

significant positive effect on organizational performance (Nkemchor &

Ezeanolue, 2021).

Environmental Scanning

As a result of changing societal needs and demands, as well as the

different character of businesses, the scope of general environmental scanning is

viewed as a necessity to the successful alignment of competitive strategies,

according to a study on element of strategic management tools associated with

the impact of environmental scanning on organizational performance (Tajuddin &

Ahmad, 2013). A study on the effects of strategic environmental scanning on

organizational performance in a competitive business environment (Babatunde &

Adebisi, 2013), reveals that using strategic environmental scanning to evaluate

external environmental influences improves in exploiting opportunities and

avoiding risks, resulting in organizational profitability

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Strategy Formulation

Numerous academics have extensively analyzed and studied strategy

formulation, discovering that results varied from one business to the next and

that organizations encounter a variety of problems (Njiru, 2014). It provided a

variety of ways for developing strategies for increasing organizational

performance in Kenya. Their experimental results showed that the formulation

technique directly increased the performance of governmental organizations and

related institutions in their study (Aldhaheri, Ameen & Isaac, 2018).

The study on the impact of strategy formulation drivers on strategic

performance on mobile telecommunication firms in Nigeria measured strategy

formulation using the organization's vision, mission, and objective (Nwachukwu,

Hieu & Fadeyi, 2018), and the results revealed that strategy formulation has

significant effect on the performance of mobile telecommunications firms.

Furthermore, in a study that determined the effect of strategic formulation on

organizational performance (Emeka, Ejim & Amaka, 2015), revealed that a well

formulated strategy increases productivity in the organization when combined

with the proper structure and strategic formulation is ineffectual due to behavioral

and systemic resistance to strategic changes.

Strategy Implementation

A crucial component of strategic management practice is strategic

implementation, which is the process of turning ideas into a series of actions that

produce the desired outcomes in line with an organization's goal and vision

(Guoyou, Szixing, Chiming, Hatito & Hailiang, 2013). The conversion of a

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strategy into a corporate action through structure, style, resource planning, and

management of the strategy change was the focus of strategy implementation

(Huang, 2019).

Many organizations place a high value on strategy implementation. The

Kenya Association of Manufacturers performed research on the relationship

between strategy implementation and company performance, with a focus on

registered manufacturing enterprises in Kenya (Cherop, Korir, Tarus, & Toroisl,

2015). The study shows a significant correlation between manufacturing

business performance and strategy implementation. Similarly, a study on the

impact of strategy implementation on the performance of commercial banks in

Kenya finds a substantial correlation between the strategy implementation and

performance of commercial banks (Njagi & Kombo, 2014). Therefore the

researchers recommended, in order to succeed and compete, they must

implement strategies well.

Strategy Evaluation and Monitoring

Evaluation of a strategy might reveal flaws in already implemented

strategic plans force the process to restart from scratch. Asserts that the

fundamental reason why a good evaluation process is crucial. The purpose of

strategy evaluation is to ascertain whether the firm's goals are being met by the

strategy implementation (Ivancic, 2013).

A study on effect of strategy evaluation on performance of Chemelil Sugar

Company in Kenya (Okwemba & Njuguna, 2021), strategy evaluation were

observe on having a strong relationship between two variables in which

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performance rises with a unit increase in strategy assessment when all other

parameters remain constant. Therefore, the strategy evaluation could be helpful

in encouraging and motivating staff members since it helps employees evaluate

success.

Business Performance

The most fundamental measure of a company's success is its business

performance productivity and effectiveness of management in terms of efficiency

(Liu, Takeda & Ko, 2014). According to Terpiłowski (2022), metrics are the basis

of all business performance. Multiple factors influence how well a business

performs, including managerial style, customer relationship management, the

caliber of the services offered, the efficiency of incentive pay plans, and

employee motivation (Riberolles, 2021).

Domain of Business Performance

Measuring performance provides you an idea of how well the business

performs (Rajnoha & Dobrovic, 2017). In this study, business performance is

studied based on (Baira & Oracion, 2022) the following indicators, the market

performance, supplier performance, process performance, employee

performance and customer-relationship performance.

Markets

Both financial as well as non-financial metrics may be used to evaluate

marketing performance, with the latter concentrating on how customers perform

in terms of satisfaction, loyalty, and the recommendations support for the

business (Na, 2019). A business's market performance can be determined by

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sales revenue, market share, profitability, competitive advantage, customer

satisfaction, and loyalty. Additionally, the skill and capacity of the business with

regard to of market orientation influences market performance (Jayapal & Omar

2017). Robinson (2014) asserts that "a business will perform better if its market

perspective is improved."

Supplier

A supplier is a person or organization who supplies a firm with the goods

or services it requires. Suppliers can be used by a variety of businesses as a

resource for products or services to help them function. But suppliers are most

commonly found in the retail industry (Olivia, 2020). High-performing suppliers

should be developed and maintained by businesses as a part of their operations

Mafini, Pooe & Loury-Okoumba, 2015).

By monitoring operational measurements that reflect crucial competitive

success criteria including product quality, after-sales service and customer-

response, and sales service quality, suppliers' performance should be evaluate

(Ross, Kuzu & Li, 2016). Furthermore, Dey, Bhattacharya, Ho, and Clegg (2015)

conducted a study on the strategic supplier performance evaluation with the goal

of demonstrating this evaluation. The study's findings showed that improved

supplier performance has a positive impact on the operational and financial

performance of the client organization.

Process

A business process is a set of business tasks and activities that, when

carried out by people or systems in a systematic manner, provide an outcome

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that contributes to the achievement of company objectives. Processes are

everywhere in a business. From on boarding new employees to exit interviews,

vendor invoicing, and sales, every business outcome is a result of repeatable

tasks and activities (Gaikwad, 2022). Time, budget, and process efficiency are

examples of process performance, and in order to attain organizational

objectives, business should employ well-known management techniques such as

process automation and optimization (Brocke & Roswemann, 2014).

Employees

Business owners need employees that are able to get the job done,

because employee performance is critical to the overall success of the company,

doing so helps determine strengths, weaknesses and potential managerial gaps

in the business organization (Leonard, 2019). An employee barters their skills,

knowledge, experience, and contribution in exchange for compensation from an

employer (Heathfield, 2022).

Moreover, a study that examines the interrelation the factors that affects

the employee performance revealed that the working environment, adoptability

and the support system by the management have the big impact on the

performance of the employees (Diamantidis & Chatzoglou, 2018). Similar study

also revealed that motivation, trainings and self understanding enhances the

employee’s performance within the organization (Ibrahim & Brobbey, 2015).

Customer-Relationship

Consumer value is a customer's opinion of how much a product or service

is worth in comparison to the alternatives (Mahajan, 2020). The process used by

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organizations to interact with customers and build lasting relationships with them

is referred to as customer-relationship (Cornell, 2023).

In a study, by identifying the performance indicators, evaluation of

customer relationship performance using the key success criteria may eventually

improve service delivery and support the achievement of the strategic

organizational goals ( Parsa & Pourbabaei, 2015). A study on the effects of

strategic management on customer-relationship revealed that there is a

significant and advantageous relationship between the hotels in Kumasi's

customers and their strategic management techniques. Since organizational

culture will determine how things should be run in the company and how people

should behave toward one another and clients in order to fulfill the vision of the

organization, it is advised that hotels develop an organizational culture that

reflects their business model (Antawi, Manuh, Owuso & Bonsu, 2023).

Strategic Management and Business Performance

The study on the impact of strategic management on the business

performance shows the present economic hardship has presented various

businesses with high levels of turbulence that only requires the ability to turn

strategies into action (Agwu, 2018). Therefore, the presence of good strategic

plans assists in some ways in making businesses less vulnerable to the erratic

business environment. Moreover, a study also that examines the impact of

strategic management on the business performance of small and medium

enterprises (Namusonge and Mugambi, 2018), the findings revealed that

environmental scanning, strategy formulation, strategy implementation and

14
strategy evaluation have a positive impact on the professional's financial

performance small and medium enterprises are served, and small and medium

enterprises organizations that have implemented a strategic planning process

are likely to enjoy improved financial performance.

15
CHAPTER III
METHODOLOGY

An overview of the research methods that used in the study is provided in

this chapter. Specifically, this chapter provides information the about research

design that was chosen for the purpose of this study, respondents, data

gathering instruments and data gathering procedures used to carry out this study

and lastly, the statistical treatment that helped interpret the data.

Research Design

This study used a quantitative, non-experimental design with correlation

technique. The purpose of this quantitative, non-experimental design is to

determine the significant relationship between strategic management and

business performance of small and medium enterprises in Tacurong City, Sultan

Kudarat.

Non-experimental design is referred to a method of conducting research

that doesn't manipulate the problem of environment that the subjects are

exposed to (Frey, 2018). The correlation design is a study into the relationships

between two or more variables (Grey, 2018). High values of one variable are

correlated with high values of another variable when there is a positive

correlation. For instance, strategic management is significantly correlated with

business performance. On the other hand, a negative correlation indicates a

relationship between high values of one variable and low values of the other.

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Respondents of the Study

In this study, a non-probability with convenience sampling technique was

used in the selection of respondents. The respondents of this study are the small

and medium enterprise. Small enterprises are businesses with 10-99 workers

and/or assets worth P3 million and 1 peso to P15 million, while the medium

enterprises are businesses with 100-199 workers and/or assets worth P15 million

and 1 peso to P100 million (Aldaba, 2016). A sample size of 30 respondents is

thought to be sufficient for collection of data (Ganti, 2023). Furthermore, Budiu

and Moran (2021) suggested that 40 respondents are enough to use for

quantitative studies. Therefore, this study gathered 100 small and medium

enterprises of Tacurong City, Sultan Kudarat. The study was conducted in

Tacurong City, Sultan Kudarat that covers 153.40 square kilometers (59.23

square miles), accounting for 2.86 percent of Sultan Kudarat’s total area.

Non-probability sampling is a technique for gathering data that not a basis

for any opinion of probability that the factors in the sample for the study will have

a chance to include the entire universe (Etikan & Bala, 2017). Convenience

sampling is a type of non-probability sampling technique through which data

collection is done from conveniently available and well-suited members for the

study. In convenience sampling, the sample is chosen on the basis of the

convenience of the researchers (Nigam, 2013).

Data Gathering Instrument

The instrument of this study used a modified and adoptive survey

questionnaire to gather the needed information from the respondents. The survey

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questionnaire used two parts, the strategic management and business

performance. The respondents rated the statements in the questionnaire using

the following rating scale:

Table 1 Likert Scale

Scale Description
4 Always
3 Oftentimes
2 Rarely
1 Never

The first instrument that determined the level of strategic management of

small and medium enterprises was adopted from Aboramadan & Borgonovi

(2016). The rating scale below was used to interpret the level of strategic

management of small and medium enterprises in Tacurong City, Sultan Kudarat.

Table 2 Rating Scale of Level of Strategic Management

Range Description Level Interpretation


This means that the strategic management
3.26 - 4.00 Very High is always used in the enterprise.
This means that the strategic management
2.56 - 3.25 High is oftentimes used in the enterprise.
This means that the strategic management
1.76 - 2.50 Low is rarely considered in the enterprise.
This means that the enterprise has no plans
1.01 - 1.75 Very Low to consider the use of strategic
management.

The second instrument measured the level business performance of small

and medium enterprises were adopted from Baira & Oracion (2016). The rating

18
scale below was used to interpret the level of business performance of small and

medium enterprises in Tacurong City, Sultan Kudarat.

Table 3 Rating Scale of Level of Business Performance

Range of
means Description Level Interpretation
This mean that the business performance is of
3.26 - 4.00 Very High the enterprise is best in the industry.
This mean that the business performance is of
2.56 - 3.25 High the enterprise is better in the industry
This mean that the business performance is of
1.76 - 2.50 Low the enterprise is bad in the industry
This mean that the business performance is of
1.01 - 1.75 Very Low the enterprise is worst in the industry

The Cronbach Alpha method was used to pre-test the questionnaire,

which is a method used by academics to analyze the validity of surveys that

utilize the Likert scale. Cronbach alpha measures the similarity of a group of test

items (UCLA, 2021). The acceptable Cronbach's alpha value is 0.70 (Taber,

2017), while the Cronbach Alpha Test for strategic management and business

success revealed an alpha score of 0.974.

Data Gathering Procedure

The primary step before gathering data was validating the survey

questionnaire through the research adviser, statistician, and panels. Afterwards,

the researchers requested permission to conduct the study to the department

19
chairperson and noted by the research adviser in which allowing the

researchers to gather data based on the study's objectives.

Upon approval of the prepared survey questionnaires, the researcher

conducted a pre-test to evaluate the questionnaire's reliability. The statistician

calculated the collected data.

The researcher then conducted the final data gathering upon the pre-test.

The obtained data was tallied, tabulated, and evaluated by the statistician in

order to apply statistical treatment of the study. The outcome helped in identifying

whether or not there is a significant relationship between the variables.

Statistical Treatment

The collected data proceed to analyzing statically. Descriptive statistics

such as mean and Pearson product moment correlation was considered as

statistical tools to interpret the collected data.

Mean was computed to get the average or central value. of the responses

in every statement to determine level of strategic management and business

performance of small and medium enterprises in Tacurong City, Sultan Kudarat.

The mean of responses, which were obtained from each statement, was used to

examine the data. The mean of each response are being compared to the entire

response from always to never grouping criterion.

Pearson Product Moment Correlation is a statistic that measures the

strength of a two-variable linear connection. The primary objective of a Pearson-

20
product moment correlation is to identify the most appropriate match between

two variables' data.

Table 4 Scale of Correlation Coefficient

Scale of Correlation
Coefficient Value
0 < r ≤ 0.19 Very Low Correlation
0.2 ≤ r ≤ 0.39 Low Correlation
0.4 ≤ r ≤ 0.59 Moderate Correlation
0.6 ≤ r ≤ 0.79 High Correlation
0.8 ≤ r ≤ 1.0 Very High Correlation

21
CHAPTER IV
RESULTS AND DISCUSSION

This chapter presents the summary, analysis, and discussion of the

results from the gathered data to provide answers to the questions. The following

tables reveals the level of strategic management, level of business performance

and relationship between strategic management and business performance of

small and medium enterprise in Tacurong City.

Level of Strategic Management of Small and Medium Enterprises in


Tacurong City

Table 5 Level of Strategic Management

Descriptive
Indicator Mean Level Interpretation
Environmental 3.22 High This means that the
Scanning strategic management is
oftentimes used in the

22
enterprise.
This means that the
Strategy strategic management is
3.17 High
Formulation oftentimes used in the
enterprise.
This means that the
Strategy strategic management is
3.27 Very High
Implementation always used in the
enterprise.
This means that the
Strategy
strategic management is
Evaluation and 3.11 High
oftentimes used in the
Monitoring
enterprise.
This means that the
strategic management is
Overall Mean 3.19 High
oftentimes used in the
enterprise.

The first statement of the problem of this study is to determine the level of

stratrategic management of small and medium enterprises. As shown in Table 5,

the straregic management with its indicators: environmental scanning, strategy

formulation, strategy implementation, and strategy evalutaion and monitoring

yielded an overall mean of 3.19 described as high. This revealed that the

strategic management is oftentimes used in the enterprise.

Strategy implementation were observe to have the very high mean scores

which indicated that the indicator were strongly manifested as compared to other

indicators. The high level of Strategic management of small and medium

enterprises is due to high ratings provided by the respondents on environmental

scanning, strategy formulation, strategy implementation, and strategy evalutaion

and monitoring.

23
Table 5.1 Level of Strategic Management in terms of Environmental
Scanning
Descriptiv
Indicator Mean e Level Interpretation

Item No. 1 3.28 Very High This means that the strategic management
is always used in the enterprise
This means that the strategic management
Item No. 2 3.24 High
is oftentimes used in the enterprise.

Item No. 3 3.18 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 4 3.2 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 5 3.2 High This means that the strategic management
is oftentimes used in the enterprise.
This means that the strategic
Overall
3.22 High management is oftentimes used in the
Mean
enterprise.

Table 5.1 shows the level of strategic management of small and medium

enterprises in terms of environmental scanning, it has an overall mean of 3.22

with descriptive level of high. The results revealed that the strategic management

is oftentimes used in the enterprise. In a study of Babatunde & Adebisi (2013), on

the impacts of strategic environmental scanning on organization performance in

a competitive business environment, reveals that using strategic environmental

scanning to evaluate external environmental influences improves in exploiting

opportunities and avoiding risks, resulting in organizational profitability.

Table 5.2 Level of Strategic Management in terms of Strategy Formulation


Descriptiv
Indicator Mean e Level Interpretation
This means that the strategic management
Item No. 1 3.14 High
is oftentimes used in the enterprise.
Item No. 2 3.22 High This means that the strategic management
is oftentimes used in the enterprise.

24
Item No. 3 3.14 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 4 3.1 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 5 3.24 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 6 3.2 High This means that the strategic management
is oftentimes used in the enterprise.
This means that the strategic
Overall
3.17 High management is oftentimes used in the
Mean
enterprise.

Table 5.2 shows level of strategic management of small and medium

enterprises in terms of strategy formulation, it has an overall mean of 3.17 with a

descriptive level of high. The result revealed that the strategic management is

oftentimes used in the enterprise. In a study that determined the effect of

strategic formulation on organizational performance (Emeka, Ejim & Amaka,

2015), revealed that a well formulated strategy increases productivity in the

organization when combined with the proper structure and strategic formulation

is ineffectual due to behavioral and systemic resistance to strategic changes.

Table 5.3 Level of Strategic Management in terms of Strategy


Implementation
Descriptiv
Indicator Mean e Level Interpretation
This means that the strategic management
Item No. 1 3.42 Very High
is always used in the enterprise
Item No. 2 3.26 Very High This means that the strategic management
is always used in the enterprise
Item No. 3 3.32 Very High This means that the strategic management
is always used in the enterprise
Item No. 4 3.26 Very High This means that the strategic management
is always used in the enterprise
Item No. 5 3.1 High This means that the strategic management
is oftentimes used in the enterprise.

25
Item No. 6 3.26 Very High This means that the strategic management
is always used in the enterprise
Item No. 7 3.24 High This means that the strategic management
is oftentimes used in the enterprise.
This means that the strategic
Overall
3.27 Very High management is always used in the
Mean
enterprise

Table 5.3 shows the level of strategic management of small and medium

enterprises in terms of strategy implementation, it has an overall mean of 3.27

with descriptive level of very high. The results revealed that the strategic

management is always used in the enterprise. In a study on impact of strategy

implementation on the performance of commercial banks in Kenya finds a

substantial correlation between the strategy implementation and performance of

commercial banks (Njagi & Kombo, 2014). Therefore the researchers

recommended, in order to succeed and compete, they must implement strategies

well.

Table 5.4 Level of Strategic Management in terms of Strategy Evaluation


and Monitoring
Descriptiv
Indicator Mean e Level Interpretation
This means that the strategic management
Item No. 1 3.1 High
is oftentimes used in the enterprise.
Item No. 2 3.06 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 3 3.14 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 4 3.08 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 5 2.92 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 6 3.16 High This means that the strategic management
is oftentimes used in the enterprise.

26
Item No. 7 3.16 High This means that the strategic management
is oftentimes used in the enterprise.
Item No. 8 3.24 High This means that the strategic management
is oftentimes used in the enterprise.
This means that the strategic
Overall management is oftentimes used in the
3.11 High
Mean enterprise.

Table 5.4 shows the level of strategic management of small and medium

enterprises in terms of strategy evaluation and monitoring, it has an overall mean

of 3.11 with descriptive level of high. The results revealed that the strategic

management is oftentimes used in the enterprise. A study on effect of strategy

evaluation on performance of Chemelil Sugar Company in Kenya (Okwemba &

Njuguna, 2021), strategy evaluation were observe on having a strong relationship

between two variables in which performance rises with a unit increase in strategy

assessment when all other parameters remain constant. Therefore, the strategy

evaluation could be helpful in encouraging and motivating staff members since it

helps employees evaluate success.

Level of Business Performance of Small and Medium Enterprises in


Tacurong City

Table 2 Level of Business


Performance
Descriptive
Indicator Mean Level Interpretation
This means that the business
Market 3.34 Very High performance of the enterprise
is better in the industry.
This means that the business
Suppliers 3.24 High performance of the enterprise
is better in the industry.
This means that the business
Processes 3.2 High performance of the enterprise
is better in the industry.

27
This means that the business
Employee 3.22 High performance of the enterprise
is better in the industry.
Customer- This means that the business
Relationship 3.18 High performance of the enterprise
is better in the industry.
This means that the
business performance of
Overall 3.24 High
the enterprise is best in the
industry.

The second statement of the problem of this study is to determine the

level of business performance of small and medium enterprises. As shown in

Table 6, the business performance with its indicators: market, suppliers, process,

employee and customer-relationship yielded an overall mean of 3.24 described

as high. This revealed that the business performance is of the enterprise is better

in the industry. Moreover, market performance were observe to have the very

high mean scores which indicated that the indicator were best performance in the

enterprise as compared to other indicator. The high level of business

performance of small and medium enterprises is due to high ratings provided by

the respondents on market, suppliers, process, employee and customer-

relationship. The respondents is therefore

Table 6.1 Level of Business Performance towards Market


Descriptiv
Indicator Mean e Level Interpretation
This means that the business performance
Item No.1 3.28 Very High
of the enterprise is best in the industry.
Item No.2 3.4 Very High This means that the business performance
of the enterprise is best in the industry.
This mean that the business
Overall 3.34 Very High performance is of the enterprise is best

28
in the industry.

Table 6.1 shows the level business performance of small and medium

enterprises towards market performsnce, it has an overall mean of 3.34 with

descriptive level of very high. This revealed that the business performance is of

the enterprise is best in the industry. A study of Sullivan & Abela (2014) on how

measuring marketing effectiveness influences real business performance, the

relationship is balanced by posting frequency, which has a positive impact on

firm performance. Instead than focusing on the metrics utilized, which receive a

lot of attention in the literature, more focus should be placed on the actions that

are being monitored.

Table 6.2 Level of Business Performance towards Suppliers


Descriptiv
Indicator Mean e Level Interpretation
This means that the business performance
Item No.1 3.46 Very High
of the enterprise is best in the industry.
Item No.2 3.14 High This means that the business performance
of the enterprise is better in the industry.
Item No.3 3.12 High This means that the business performance
of the enterprise is better in the industry.
This means that the business
Overall 3.24 High performance of the enterprise is better in
the industry.

Table 6.2 shows the level of business performsnce of small and medium

enterprises towards suppliers performance, it has an overall mean of 3.24 with

29
descriptive level of high. This revealed that the business performance is of the

enterprise is best in the industry.

High-performing suppliers should be developed and maintained by businesses

as a part of their operations (Mafini et al., 2015). By monitoring operational

measurements that reflect crucial competitive success criteria including product

quality, after-sales service and customer-response, and sales service quality,

suppliers' performance should be evaluate (Ross et al., 2016). Dey,

Bhattacharya, Ho, and Clegg (2015) conducted a study on the strategic supplier

performance evaluation with the goal of demonstrating this evaluation. The

study's findings showed that improved supplier performance has a positive

impact on the operational and financial performance of the client organization.

Table 6.3 Level of Business Performance of Process


Descriptiv
Indicator Mean e Level Interpretation
This means that the business performance
Item No. 1 3.32 Very High of the enterprise is best in the industry.
This means that the business performance
Item No. 2 3.06 High of the enterprise is better in the industry.
This means that the business performance
Item No. 3 3.18 High of the enterprise is better in the industry.
This means that the business performance
Item No. 4 3.22 High of the enterprise is better in the industry.
This means that the business
Overall 3.20 High performance of the enterprise is better in
the industry.

30
Table 6.3 shows the level of business performsnce of small and medium

enterprises towards process performance, it has an overall mean of 3.20 with

descriptive level of high. This revealed that the business performance is of the

enterprise is better in the industry. Time, budget, and process efficiency are

examples of process performance, and in order to attain organizational

objectives, business should employ well-known management techniques such as

process automation and optimization (Brocke & Rosemann, 2014).

Table 6.4 Level of Business Performance of


towards Employee
Descriptive
Indicator Mean Level Interpretation
This means that the business
Item No. 1 3.22 High performance of the enterprise
is better in the industry.
This means that the business
Item No. 2 3.28 Very High performance of the enterprise
is best in the industry.
This means that the business
Item No. 3 3.16 High performance of the enterprise
is better in the industry.
Overall 3.22 High This means that the
business performance of
the enterprise is better in

31
the industry.

Table 6.4 shows the level of business performance of small and medium

enterprises towards employee performance, it has an overall mean of 3.22 with

descriptive level of high. This revealed that the business performance is of the

enterprise is better in the industry. Business owners need employees that are

able to get the job done, because employee performance is critical to the overall

success of the company, doing so helps determine strengths, weaknesses and

potential managerial gaps in the business organization (Leonard, 2019).

Table 6.5 Level of Business Performance of towards Customer-


Relationship
Descriptiv
Indicator Mean e Level Interpretation
This means that the business performance
Item No.1 3.2 High of the enterprise is better in the industry.
This means that the business performance
Item No.2 3.14 High of the enterprise is better in the industry.
This means that the business performance
Item No.3 3.04 High of the enterprise is better in the industry.
This means that the business performance
Item No.4 3.32 Very High of the enterprise is best in the industry.
This means that the business
Overall 3.18 High performance of the enterprise is better in
the industry.

32
Table 6.5 shows the level of business performsnce of small and medium

enterprises towards customer-relationship performance, it has an overall mean of

3.18 with descriptive level of high. This revealed that the business performance is

of the enterprise is better in the industry. Customer value is the perception of

what a product or service is worth to a customer versus the possible alternatives

(Mahajan, 2020). In a study, by identifying the performance indicators, evaluation

of customer relationship performance using the key success criteria may

eventually improve service delivery and support the achievement of the strategic

organizational goals (Parsa & Pourbabaei, 2015).

Significance of the Relationship between Enterprise Risk Management and


Business Performance

Table 7 Significance on the Relationship between Strategic


Management and Business Performance
SME Category Significance R Interpretation
Strategic Management
vs. p < 0.000 .916** Very High Correlation
Business Performance
**Correlation is significant at .05 level

Table 7 shows the computed r-value on strategic management and

business performance of small and medium enterprises. The combined

computed r-value of 0.916 indicates a very high correlation and given the

33
probability value of less than 0.05, the result reveals that strategic management

has a significant direct relationship with the business performance, thus, the null

hypothesis is rejected.

The results revealed the significant relationship between strategic

management and business performance of small and medium enterprises. This

indicates that businesses should provide an effective strategic management to

businesses that will enhance performance. Implementing strategic management

techniques is essential for enhancing business performance and helps

businesses in gaining a sustainable competitive edge and rising profitability.

This finding corresponds to the study of Namusonge & Mugambi (2018)

that examines the impact of strategic management on the business performance

of small and medium enterprises, the findings revealed that environmental

scanning, strategy formulation, strategy implementation and strategy evaluation

have a positive impact on the professional's financial performance small and

medium enterprises are served, and small and medium enterprises organizations

that have implemented a strategic planning process are likely to enjoy improved

financial performance. Additionally, the study on the impact of strategic

management on the business performance shows the present economic

hardship has presented various businesses with high levels of turbulence that

only requires the ability to turn strategies into action (Agwu, 2018). Therefore,

The availability of solid strategic plans helps organizations to be less exposed to

the chaotic business climate in some aspects.

34
CHAPTER V
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS

This chapter presents the summary of findings, conclusions and

recommendations in the study of strategic management and business

performance of small and medium enterprises in Tacurong City, Sultan Kudarat. 

Summary

The objecticves of the study is to determine the relationship between the

strategic management and business performance of small and medium

35
enterprises in Tacurong City, Sultan Kudarat. The prepared survey questionnaire

was gathered from 100 small and medium enterprise. The researchers

distributed survey questionnaires to the respondents as the main data gathering

instrument. The data was statistically tallied, tabulated and evaluated based on

the study’s descriptive level and interpretation.

The following are the findings of the study:

The level of strategic management, with its indicators, produced a mean

average of 3.19, which is high. This means that the strategic management is

oftentimes used in the enterprise. Furthermore, environmental scanning, strategy

formulation and strategy evaluation and monitoring has a high average of mean,

while strategy implementation has the highest total mean of 3.27 which is defined

as very high which mean that it is always used in the enterprise as compared to

other indicators.

The level of business performance, with its indicators. revealed a mean of

3.24 with a descriptive level as high. The results indicate that the business

performance of the enterprise is better in the industry. Moreover, suppliers,

employees, processes and customer-relationships have a high average of mean,

while markets have the highest total mean of 3.34 which is defined as very high

which means that it is best in the enterprise.

The study also sought to determine the relationship between strategic

management and business performance. The findings revealed that strategic

36
management has a significant direct relationship with the business performance,

thus, the null hypothesis is rejected.

Conclusion 

In Tacurong City, there is a high level of corporate strategic management.

In other words, small and medium enterprises have a fully functional strategic

management system. Overall, this shows that small and medium enterprises

owners and managers consider the implementation of strategic management to

be essential for long-term commercial advantage and continuing growth. A high

degree of business performance was also identified by the study. As a result, it

can be concluded that the company has the better business performance in its

sector. This indicates that owners or managers have consistently demonstrated

the best management practices in the market, with a high level of success in their

endeavors, which attests to their productivity and efficiency.

The study was determined that there is a correlation between the two

variables and that all strategic management areas have an impact on the

business performance of small and medium enterprises. Essentially, the results

of this study support the claims outlined in the review of related literature the

startegic management and business performance are correlated. This

association between the two variables confirms the assertion of Namusonge &

Mugambi (2018) that examines the impact of strategic management on the

business performance of small and medium enterprises, the findings revealed

that environmental scanning, strategy formulation, strategy implementation and

37
strategy evaluation have a positive impact on the professional's financial

performance small and medium enterprises are served, and small and medium

enterprises organizations that have implemented a strategic planning process

are likely to enjoy improved financial performance. Additionally, the study on the

impact of strategic management on the business performance shows the present

economic hardship has presented various businesses with high levels of

turbulence that only requires the ability to turn strategies into action (Agwu,

2018). Therefore, The availability of solid strategic plans helps organizations to

be less exposed to the chaotic business climate in some aspects.

Recommendation

According to the study’s findings, small and medium enterprises in

Tacurong City, which comprised the study’s respondents, consistently used

strategic management, and their business performance was the best in the

sector. Also, there is a strong correlation between strategic management and

business performance; as a result, the researchers advise small and medium

enterprises to keep using strategic management, which affects business

performance.

Additionally, the researchers recommend Tacurong City’s Local

Government Unit to provide seminars and programs to support and maintain

enterprise strategic management's effective and efficient implementation as well

as to emphasize the relevance of this discipline’s impact on global markets. Also,

as of the research’s discovery of a connection between enterprise strategic

38
management and business performance, the researchers recommends

managers to be well-versed in strategic management, particularly when coping

with the always shifting worldwide marketplaces. Moreover, it is recommended

that the managers should focus more on finding ways to deepen their

understanding of strategic management, as well as strategies to improve their

capacity to successfully adjust to a new market situation and boost business

performance.

The results of this study on the significant relationship of strategic

management and business performance if small and medium enterprises, of the

researchers recommendations that additional research be done to validate and

support the findings of this paper about other elements that are related to the

business performance of small and medium enterprises. This research aimed to

determined the relationship impact of strategic management and business

performnce. Future academics might even use small and large businesses as

study subjects.

39
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45
APPENDICES

46
Appendix 1 Form 1

PLAN OF COURSE WORK

Name: FABOT, SHANAYA YDENN    Course: BS AIS

Course No Course Description Unit Grade Remarks


ACCTG11 Financial Accounting and Reporting 3 2.75 Passed
1
ACCTG12 Basic Accounting for Partnership and 3 2.75 Passed
1 Corporate Entities
ACCTG11 Conceptual Framework and Accounting 3 2.50 Passed
2
ACCTG22 Standards Cost Accounting and Control 3 2.50 Passed
1
ACCTG21 Intermediate Accounting 1 3 2.25 Passed
1
LAW211 Law On Obligations and Contracts 3 1.75 Passed
ACCTG22 Strategic Cost Management 3 3.00 Passed
2
ACCTG21 Intermediate Accounting 2 3 3.00 Passed
2
LAW212 Business Laws and Regulations I 3 3.00 Passed
TAX311 Income Taxation 3 3.00 Passed
ACCTG31 Intermediate Accounting 3 3 3.00 Passed
1
LAW311 Business Laws and Regulations II 3 2.75 Passed
LAW312 Regulatory Framework and Legal Issues 3 1.50 Passed
In Business
TAX312 Business Taxation 3 2.75 Passed
Inclusive Course:
COMP200 Computer Application in Business and 3 1.75 Passed
Finance
COMP312 Statistical Analysis with Software 3 1.75 Passed
Application
RES411 Accounting Research Methods 3 1.75 Passed
Total Number of Units Required for the Period : 188 Units
Total Numbers of Units Earned : 188 Units

Certified Correct: Approved:

MARIBETH P. SALABAN, MBA MA. JEANELLE B. ARGONZA, PhD


Campus Registrar Campus Director

________________ ________________
Date Date

44
Appendix 1 Form 1

PLAN OF COURSE WORK

Name: ESTABILLO, MARIEL D.    Course: BS AIS

Course No Course Description Unit Grade Remarks


ACCTG11 Financial Accounting and Reporting 3 2.75 Passed
1
ACCTG12 Basic Accounting for Partnership and 3 2.75 Passed
1 Corporate Entities
ACCTG11 Conceptual Framework and Accounting 3 2.25 Passed
2
ACCTG22 Standards Cost Accounting and Control 3 2.50 Passed
1
ACCTG21 Intermediate Accounting 1 3 2.25 Passed
1
LAW211 Law On Obligations and Contracts 3 1.75 Passed
ACCTG22 Strategic Cost Management 3 3.00 Passed
2
ACCTG21 Intermediate Accounting 2 3 2.25 Passed
2
LAW212 Business Laws and Regulations I 3 3.00 Passed
TAX311 Income Taxation 3 3.00 Passed
ACCTG31 Intermediate Accounting 3 3 3.00 Passed
1
LAW311 Business Laws and Regulations II 3 2.75 Passed
LAW312 Regulatory Framework and Legal Issues 3 1.50 Passed
In Business
TAX312 Business Taxation 3 2.75 Passed
Inclusive Course:
COMP200 Computer Application in Business and 3 1.75 Passed
Finance
COMP312 Statistical Analysis with Software 3 1.75 Passed
Application
RES411 Accounting Research Methods 3 1.75 Passed
Total Number of Units Required for the Period : 188 Units
Total Numbers of Units Earned : 188 Units

45
Appendix 1 Form 1

Certified Correct: Approved:

MARIBETH P. SALABAN, MBA JOYLYN D. GAMIAO, DBA


Campus Registrar Campus Director
________________ ________________

46
Appendix 1 Form 1

Date Date
PLAN OF COURSE WORK

Name: RIZADA, NICOLE B.     Course: BS AIS

Course No Course Description Unit Grade Remarks


ACCTG11 Financial Accounting and Reporting 3 2.50 Passed
1
ACCTG12 Basic Accounting for Partnership and 3 2.50 Passed
1 Corporate Entities
ACCTG11 Conceptual Framework and Accounting 3 2.50 Passed
2 Standards
ACCTG22 Cost Accounting and Control 3 2.50 Passed
1
ACCTG21 Intermediate Accounting 1 3 2.00 Passed
1
LAW211 Law On Obligations and Contracts 3 2.00 Passed
ACCTG22 Strategic Cost Management 3 2.50 Passed
2
ACCTG21 Intermediate Accounting 2 3 2.50 Passed
2
LAW212 Business Laws and Regulations I 3 2.50 Passed
TAX311 Income Taxation 3 2.50 Passed
ACCTG31 Intermediate Accounting 3 3 3.00 Passed
1
LAW311 Business Laws and Regulations II 3 2.75 Passed
LAW312 Regulatory Framework and Legal Issues 3 1.50 Passed
In Business
TAX312 Business Taxation 3 3.00 Passed
Inclusive Course:
COMP200 Computer Application in Business and 3 1.75 Passed
Finance
COMP312 Statistical Analysis with Software 3 1.75 Passed
Application
RES411 Accounting Research Methods 3 1.75 Passed
Total Number of Units Required for the Period : 188 Units
Total Numbers of Units Earned : 188 Units

Certified Correct: Approved:

MARIBETH P. SALABAN, MBA JOYLYN D. GAMIAO, DBA


Campus Registrar Campus Director

________________ ________________
Date Date
47
Appendix 1 Form 1

48
Appendix 2 Form 2

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

APPLICATION FOR THESIS TITLE


________________
Date
STRATEGIC MANAGEMENT AND BUSINESS
PERFORMANCE OF SMALL AND MEDIUM
ENTERPRISES __________ _________
Remarks Signature
CONSUMERS PREFERENCE ON BUYING 2ND
HAND PRODUCTS __________ _________
Remarks Signature
THE EFFECTS OF LOW MINIMUM WAGE ON
JOB CREATION __________ _________
Remarks Signature
We are planning to write my thesis outline on Insert Date, at SKSU
Tacurong Campus.

Very respectfully yours,


ESTABILLO, MARIEL
FABOT, SHANAYA YDENN
RIZADA, NICOLE
Recommending Approval:

DENMARK N. DIZO, CPA, MBA HECTOR Q. LADUA JR., CPA


Member Member

CHARMIE A. LAGDAMEN, MBA


Adviser
Endorsed:

ANNIE D. FRANCISCO, MS JOYLYN S. GAMIAO, DBA


Campus Research Coordinator College Dean
____________ ____________
Date Signed Date Signed
Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director
____________

47
Appendix 2 Form 2

Date Signed

48
Appendix 3 Form 3

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

NOMINATION OF GUIDANCE COMMITTEE

WE, MARIEL D. ESTABILLO, SHANAYA YDENN FABOT and NICOLE

B. RIZADA, a student of BS ACCOUNTING INFORMATION SYSTEM hereby

nominate the following as adviser and members of my thesis guidance

committee.

DENMARK N. DIZO, CPA, MBA


Adviser

CHARMIE A. LAGDAMEN, MBA HECTOR Q. LADUA JR., CPA


Member Member

We, hereby certify our willingness to act as adviser / members of the

guidance committee.

DENMARK N. DIZO, CPA, MBA


Adviser

CHARMIE A. LAGDAMEN, MBA HECTOR Q. HECTOR JR., CPA


Member Member
Endorsed:

ANNIE D. FRANCISCO, MS JOYLYN S. GAMIAO, DBA


Campus Research Coordinator College Dean
____________ ____________
Date Signed Date Signed
Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director
____________
Date Signed

48
Appendix 4 Form 4

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

APPLICATION FOR THESIS OUTLINE DEFENSE

Name: ESTABILLO, MARIEL D. Course/Major: BS AIS


FABOT, SHANAYA YDENN
RIZADA, NICOLE B.

We have the honor to apply for outline defense for my study entitled:
STRATEGIC MANAGEMENT AND BUSINESS PERFORMANCE OF SMALL
AND MEDIUM ENTERPRISE IN TACURONG CITY, SULTAN KUDARAT.
Time:
Date:
Venue:

CHARMIE A. LAGDAMEN, MBA HECTOR Q. LADUA JR., CPA


Member Member

JANET F. RABUT, PhD IRISH MAE G. PASQUIN, Lib


Statistician English Critic

CHARMIE A. LAGDAMEN, MBA


Adviser

Endorsed: Recommending Approval:

ANNIE D. FRANCISCO, MS JOYLYN D. GAMIAO, DBA


Campus Research Coordinator College Dean

Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director

49
Appendix 5 Form 5

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

CHANGE OF ADVISER / GUIDANCE COMMITTEE MEMBER

Name: ESTABILLO, MARIEL D. Course/Major: BS AIS


FABOT, SHANAYA YDENN
RIZADA, NICOLE B.
Thesis Title: STRATEGIC MANAGEMENT AND BUSINESS PERFORMANCE
OF SMALL AND MEDIUM ENTERPRISE IN TACURONG CITY, SULTAN
KUDARAT

APPROVED BY THE GUIDANCE COMMITTEE

DENMARK N. DIZO CPA, MBA __________ __________


Adviser Signature Date

CHARMIE A. LAGDAMEN, MBA __________ __________


Member Signature Date

HECTOR Q. LADUA JR., CPA __________ __________


Member Signature Date

IRISH MAE G. PASQUIN, Lib __________ __________


English Critic Signature Date

JANET F. RABUT, PhD __________ __________


English Critic Signature Date

Endorsed: Recommending Approval:

ANNIE D. FRANCISCO, MS JOYLYN D. GAMIAO, DBA


Campus Research Coordinator College Dean

Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director

50
Appendix 6 Form 6

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

CHANGE OF ADVISER / GUIDANCE COMMITTEE MEMBER


Name: ESTABILLO, MARIEL D. Course/Major: BS AIS
FABOT, SHANAYA YDENN
RIZADA, NICOLE B.
Thesis Title: STRATEGIC MANAGEMENT AND BUSINESS PERFORMANCE
OF SMALL AND MEDIUM ENTERPRISE IN TACURONG CITY, SULTAN
KUDARAT

APPROVED BY THE GUIDANCE COMMITTEE

DENMARK N. DIZO CPA, MBA __________ __________


Adviser Signature Date

CHARMIE A. LAGDAMEN, MBA __________ __________


Member Signature Date

HECTOR Q. LADUA JR., CPA __________ __________


Member Signature Date

IRISH MAE G. PASQUIN, Lib __________ __________


English Critic Signature Date

JANET F. RABUT, PhD __________ __________


English Critic Signature Date

Endorsed: Recommending Approval:

ANNIE D. FRANCISCO, MS JOYLYN D. GAMIAO, DBA


Campus Research Coordinator College Dean

Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director

51
Appendix 7 Form 7

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

CERTIFICATION OF STATISTICIAN

This is to certify that the thesis entitled STRATEGIC MANAGEMENT

AND BUSINESS PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES

IN TACURONG CITY conducted on _________, authored by MARIEL D.

ESTABILLO, SHANAYA YDENN FABOT and NICOLE B. RIZADA was

evaluated/checked by the undersigned as to the statistical analysis and

interpretation.

Issued on this ___________ day of _____________.

JANET F. RABUT, PhD


Statistician

Noted:

MA. JEANELLE B. ARGONZA, PhD


Campus Director

52
Appendix 8 Form 8

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

CERTIFICATION OF ENGLISH CRITIC

This is to certify that the thesis entitled STRATEGIC MANAGEMENT

AND BUSINESS PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES

IN TACURONG CITY conducted on _________, authored by MARIEL D.

ESTABILLO, SHANAYA YDENN FABOT and NICOLE B. RIZADA was edited

by the undersigned as to its grammar

Issued on this ___________ day of _____________.

IRISH MAE G. PASQUIN, LIb


English Critic

Noted:

MA. JEANELLE B. ARGONZA, PhD


Campus Director

53
Appendix 9 Form 9

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

APPLICATION FOR THESIS FINAL DEFENSE EXAMINATION

Name: ESTABILLO, MARIEL D. Course/Major: BS ACCTNG INFO. SYSTEM


FABOT, SHANAYA YDENN
RIZADA, NICOLE B.
Thesis Title: STRATEGIC MANAGEMENT AND BUSINESS PERFORMANCE
OF SMALL AND MEDIUM ENTERPRISE IN TACURONG CITY, SULTAN

Please write × whether: ( ) First ( ) Second ( )Third


Date: Time: Venue: SKSU-Tacurong Campus

Guidance Committee

DENMARK N. DIZO CPA, MBA __________ __________


Adviser Signature Date

CHARMIE A. LAGDAMEN, MBA __________ __________


Member Signature Date

HECTOR Q. LADUA JR., CPA __________ __________


Member Signature Date

IRISH MAE G. PASQUIN, Lib __________ __________


English Critic Signature Date

JANET F. RABUT, PhD __________ __________


English Critic Signature Date

Endorsed: Recommending Approval:

ANNIE D. FRANCISCO, MS JOYLYN D. GAMIAO, DBA


Campus Research Coordinator College Dean
Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director
_________________
Date

54
Appendix 9 Form 9

Report on the Result of Final Defense


(Action taken by the Guidance Committee. Please indicate whether Passed or
Failed)

Signature Date Remarks

_________________ _________________ _________________

_________________ _________________ _________________

_________________ _________________ _________________

Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director

55
Appendix 10 Form 10

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

APPLICATION FOR THESIS FINAL PRINTING AND BINDING

This is to certify that the thesis entitled STRATEGIC MANAGEMENT


AND BUSINESS PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES
IN TACURONG CITY was thoroughly reviewed by the guidance committee and
recommended for final printing and binding.

IRISH MAE G. PASQUIN, Lib JANET F. RABUT, PhD


English Critic Statistician
______________ ______________
Date Signed Date Signed

CHARMIE A. LAGDAMEN, MBA HECTOR Q. HECTOR JR., CPA


Member Member
______________ ______________
Date Signed Date Signed

DENMARK N. DIZO, CPA, MBA


Adviser
______________
Date Signed
Recommending Approval:

ANNIE D. FRANCISCO, MS JOYLYN D. GAMIAO, DBA


Campus Research Coordinator College Dean
______________ ______________
Date Signed Date Signed

Approved:

MA. JEANELLE B. ARGONZA, PhD


Campus Director
_________________
Date

56
Appendix 10 Form 10

Statistical Tables

Table 1 ANOVA
Sum of Mean
Square Df Square F Sig.
Between
Groups 33.182 39 0.851 34.987 0
Within Groups 1.459 60 0.024
Total 34.641 99
a. Dependent Variable:
BUSINESSPERFORMANCE
b. Predictors: (Constant), Strategic Scanning, Strategic
Formulation, Strategic Implementation and Strategic Evaluation
and Monitoring

Table 1.1 DESCRIPTIVESTATISTICS


Mean Std. Deviation N
Strategic Management 3.192 0.57996 100
Business Performance 3.2332 0.59153 100

Table 1.2
Correlations
Strategic Business
Management Performance
Strategic Pearson
Management Correlation 1 .916**
Business Pearson
Performance Correlation .916** 1
** Correlation is Significant at the .05 level

57
Appendix 10 Form 10

58
Appendix 11 Form 11

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

SURVEY QUESTIONNAIRE

Business Name: (optional) ___________________________________

PART I. STRATEGIC MANAGEMENT

Instruction: The items below will assess the level of strategic management of
small and medium enterprises in Tacurong City, Sultan Kudarat. Please check
the box that corresponds to your judgment and practice, using the rating scale
below.
4- Always 3- Sometimes 2-Rarely 1-Never

A. Environmental Scanning 4 3 2 1
1. Observation of existing external threats and
opportunities are being applied in the enterprise.
2. Observation of existing internal weaknesses and
strategies are being applied in the enterprise.
3. The analysis of the environmental factors such as
the economic, political, social and technological
ones is being applied in the enterprise.
4. The analysis of the needs of the communities and
the potential beneficiaries are being applied in the
enterprise.
5. The participation of the employees in analyzing the
environment is being applied in the enterprise.
B. Strategy Formulation
1. The establishment have a long term objective in
nature (more than one year-based objectives)
2. The development of strategic options and choosing
a strategy are being applied in the enterprise.
3. The revision and modification of the mission
statement, strategies and plans in light of
threats/opportunities and strengths/weaknesses are
being applied in the enterprise.
4. The participation of the internal stakeholders
(employees, board, etc.) in developing the strategies
and plans are being applied in the enterprise.
5. The communication of mission and strategies to
external stakeholders are being applied in the

58
Appendix 11 Form 11

enterprise. (Donors, partners, etc).


6. The reliance on consultants in developing the
strategy is being applied in the enterprise.
C. Strategy Implementation
1. The development of clear rules and procedures to
guide strategic plans are being applied in the
enterprise.
2. The development of short-term objectives, (equal or
less than one year based-objectives are being
applied in the enterprise.
3. The allocation of sufficient financial, human and
other resources to implement the strategies and
plans are being applied in the enterprise.
4. The establishment of clear activities or steps needed
to accomplish the short-term goals are being applied
in the enterprise.
5. The adjustment of the organizational structure to
adapt with new changes brought by their new
strategic plans and decisions are being applied in
the enterprise.
6. A leadership-support in implementing strategies are
being applied in the enterprise.
7. The organization’s culture such as core values,
beliefs and norms are being applied in the
enterprise.
D. Strategy Evaluation and Monitoring
1. The developments of monitoring system are being
applied in the enterprise.
2. Monitoring the strategic plans on regular basis is
being applied in the enterprise.
3. The identification of performance measures and
standards are being applied in the enterprise.
4. The evaluation of the outcomes of the strategies and
plans are being applied in the enterprise.
5. The modifications of strategies, if needed, as a
result of the evaluation are being applied in the
enterprise.
6. The communications of the evaluation results to the
stakeholders are being applied in the enterprise.
7. The satisfaction of the community is taken into
account in the evaluation of monitoring of strategy.
8. The reliance on consultants in the evaluation to
ensure objectively and transparency are being
applied in the enterprise.

PART II. BUSINESS PERFORMANCE

Instruction The items below will assess the level of business performance of
small and medium enterprises in Tacurong City, Sultan Kudarat. Please check

59
Appendix 11 Form 11

the box that corresponds to your judgment and practice, using the rating scale
below

4- Always 3- Sometimes 2-Rarely 1-Never

A. Market Performance 4 3 2 1
1. SME helps enterprise to gain high market-share
growth in the industry.
2. SME helps the enterprise with cost-benefits analysis
in terms of producing products/services.
B. Suppliers Performance
1. The enterprise’s control activities help to offer the
highest-quality supplier products in the business.
2. The enterprise offers the industry’s best supplier
communication.
3. The enterprise’s supplier-buyer relationship provides
competitive prices.
C. Process Performance
1. SME helps the enterprise to have the best inventory
of work in progress in the industry.
2. SME helps with the delivery reliability.
3. SME enhances supply chain responsiveness.
4. The enterprise has the quickest order fulfilment in the
market.
D. Employee Performance
1. Employees with the highest levels of skill in the
industry work for the business.
2. Supervision and oversight helps enhance employee
engagement in the industry.
3. Monitoring mechanism enriches the enterprise
training and development.
E. Customer-Relationship Performance
1. Information and communication reduces customer
complaints and have high resolution rate among the
industry.
2. Enterprise’s customer retention and loyalty are
unrivalled in the business.
3. The enterprise’s products return rates is among the
highest in the industry.
4. The enterprise’s order processing and handling
speed is best in the industry.

60
Appendix 12 Form 12

Republic of the Philippines


SULTAN KUDARAT STATE UNIVERSITY
College of Business Administration and Hospitality Management
Tacurong Campus
Tacurong City, Sultan Kudarat

PICTORIALS

61
61

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