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Each generation prioritizes different things for Ramadan 2023. Thus, Jakpat conducted a survey of 1255 Muslim respondents
However, they still allocate big fund for zakat. Apart from that, big across different regions in Indonesia to capture their expenses and
spending is also dominated by needs for the holy month. Of course, their responses seeing special advertisements on Ramadan 2023.
one of the sources is the holiday allowance (THR).
This report also includes the habit of suhoor & iftar preparation,
In addition, many Ramadan-themed advertisements (ads) appeared media consumption, and online & in-store shopping during the holy
this year. Some of them are interesting to talk about. month.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 2
TABLE OF CONTENTS
Background …………………..………………………………………………….. 2
Research Highlights ……………..………………………….……………........... 4
Research Details ………………..……………………………………………….. 5
Financial (THR & zakat) ………………………………………………………….. 6
Ramadan Edition Advertisements ………………………………………………. 14
Preparing Suhoor and Iftar …………...…………………………………………. 21
Media Consumption During Ramadan ….……………………………………… 27
Online and In-Store Shopping ………………………...………………………… 31
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 3
RESEARCH HIGHLIGHTS
• 3 of 4 Gen Z gave zakat and infaq/sadaqah for Ramadan 2023.
• Gen Z relied on THR as the main source of Ramadan expenses.
• Most of the respondents preferred to pay zakat offline.
• Gen Z saw Ramadan ads more often on social media than on
YouTube.
• Almost 90% respondents loved to see Ramadan ads in video form.
• Half of the respondents remembered Ramadan ads because of the
good cinematography or pictures, and interesting copywriting.
• National TV channels are still becoming one of the main
entertainment sources during suhoor and iftar.
• Compared to 2022, the average number of people eating out
during suhoor and iftar significantly increased, while those who
ordered online delivery remained the same.
• 7 out of 10 respondents purchased items during Ramadan and Eid
sale on week 3 and 4.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 4
RESEARCH DETAILS
Data Collection Research Objective
• There were two survey projects for this report: To describe respondents’ behavior during Ramadan and Eid al-Fitr
2023 related to:
1. Survey about Ramadan financial and Ramadan special
advertisement was distributed to 1255 Jakpat Muslim • Financial, including THR (Tunjangan Hari Raya/Religious
respondents. Holiday Allowance) and zakat
2. Surveys about preparing suhoor and iftar, media consumption,
• Ramadan-themed advertisements
and shopping during Ramadan month were published 4 times
from the end of week 1 to week 4, to obtain weekly data. The • Preparing food for suhoor and iftar
total number of respondents involved was more than 5300
Muslims. • Media consumption, especially during suhoor and iftar time, and
• Data collecting was done during 2023 Ramadan and Eid al-Fitr • Shopping online and in-store during the Ramadan month
moment
• Margin of error below 5%
• The questionnaires were distributed via Jakpat mobile app
• Proportioned by Indonesian internet population
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 5
FINANCIAL (THR & ZAKAT)
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 7
RAMADAN EXPENSES
(among all respondents n = 1255 respondents)
Most of the respondents included zakat/infaq/sadaqah as Ramadan The same thing also applied to all groups of socioeconomic status (SES).
expenses. More than 70% of them also allocated funds for Most of the respondents allocated their spending on zakat/infaq/
Ramadan needs, namely shopping for holiday needs such as new sadaqah, Ramadhan shopping, and Ramadhan food shopping.
clothes and food, as well as iftar gatherings.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 8
RAMADAN EXPENSES Breakdown by Demographic Profile
(among all respondents n = 1255 respondents)
Age Cohort
89% 92%
75% 70% 73% 76% 77% 71% 76%
65% 70% 66%
63% 58% 61% 60%
53% 49% 55%
44% 46% 48%
41% 41% 35% 36% 35%
Zakat/infaq/shadaqah Ramadan shopping Ramadan food shopping Iftar gathering Shopping for other needs Family vacation Eid cash gift Mudik Hampers
SES
90%
80% 84%
74% 73% 71% 69% 78% 74%
65% 65% 65% 61% 58% 57%
58%
52%
46% 45% 51% 52% 48% 50%
37% 37% 35%
30%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 9
SOURCES FOR RAMADAN EXPENSES
(among all respondents n = 1255 respondents)
Sources of Ramadan expenses As much as 70% of respondents used their salary for this year's Ramadan
expenses. The second source was holiday allowance (Tunjangan Hari
Salary 70% Raya/THR), followed by savings.
THR* 63%
Ramadan Expenses by Generation
Savings 53%
77%
65% 69%
Loan 7% 59% 63% 61% 56%
49% 46%
6% 4% 5%
*THR or Tunjangan Hari Raya is Religious Holiday Allowance given to employees usually
before Eid al-Fitr public holiday
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 10
THR SPENDING
(among respondents that got THR n = 1066 respondents)
Nearly half of the respondents used the THR for Eid clothes shopping. What Do You Use THR* For?
They also took the fund for zakat/infaq/sadaqah and savings. Around
Eid clothes shopping 48%
18% respondents allocated THR for mudik and 15% of them spent the
Zakat/infaq/shadaqah 42%
money for iftar gatherings. Some respondents also used THR for another
needs, like daily living costs and paying loans or installments. Savings 41%
Daily living cost 35%
Give it to family/closest ones 32%
More than 50% Gen Z chose to save THR, while Millennials and Gen X Eidi (cash gift) 29%
allocated the fund for Eid clothes shopping and zakat/infaq/sadaqah. Hampers shopping 25%
Mudik expenses 18%
Eating out/iftar gathering 15%
Respondents with upper SES tended to give THR to those who need it
Cosmetics shopping 13%
rather than use it for their daily needs. Meanwhile, low SES respondents
preferred using THR to buy hampers rather than Eid cash gifts. Paying loans 13%
Paying installments 12%
Buying mudik tickets 12%
Buying gold 10%
Investing 10%
Gadget shopping 8%
*THR or Tunjangan Hari Raya is Religious Holiday Allowance given to employees usually Home furniture shopping 7%
before Eid al-Fitr public holiday Other option 1%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 11
THR SPENDING Breakdown by Demographic Profile
(among all respondents n = 1066 respondents)
Age Cohort
53% 51%
45% 48% 46% 45%
38% 37% 34% 37% 38%
32% 33% 31% 33% 28%
27%
22% 23%
17% 18% 19% 20% 17%
13% 15% 12% 12%
6% 6%
SES
52%
47%
41% 43% 43% 41%
38% 38% 37% 36% 37%
30% 32% 28% 27% 25%
31% 30%
24% 23% 24%
19% 16% 16%
15% 14% 15% 12%
11% 10%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 12
ZAKAT DURING RAMADAN
How People Pay Zakat Reasons on Paying Zakat Offline
4%
1% Feeling more convinced in the akad 72%
5%
(among respondents paid zakat n = 1078 respondents) (among respondents paid zakat offline n = 974 respondents)
Most of respondents preferred to pay zakat offline, both directly to Reasons on Paying Zakat Online
mustahik (people who are eligible to receive zakat) or through nearby amil
zakat (an individual or group that is responsible for the collection of zakat). More practical 80%
The main reason was that they tended to feel more convinced in terms of
Flexible time 61%
the Akad (the engagement or agreement in doing something, in this case
in paying zakat). Easier in organizing personal finance 47%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 13
RAMADAN EDITION ADS
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 14
DEMOGRAPHIC PROFILE
(among respondents n = 1255 respondents, collected on 25th of April 2023)
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 15
ABOUT SEEING RAMADAN ADS
(among respondents who paid attention to Ramadan ads n = 804 respondents)
Media to See Ads Time of Seeing Ads Frequency of Seeing Ads Per Day
TV 83% Dawn (around suhoor) 33%
12%
Youtube 58%
Morning 42%
Social media 57% 21%
Noon 49%
Billboard 24% 67%
Website 24% Afternoon (before iftar) 77%
Brosur 11%
Every year, Ramadan-themed advertisements will appear when the The most exposure to Ramadan ads was in the afternoon before iftar.
holy month is near. 4 out of 5 respondents said they often saw the ads Meanwhile, the intensity of the emersion was 1-5 times a day.
on TV, followed by YouTube and social media such as Facebook,
Instagram, and Twitter.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 16
THE MEDIA
Breakdown by Age Cohort
(among respondents who paid attention to Ramadan ads n = 804 respondents)
Age Cohort
TV YouTube Social media Billboard Website Print media Audio media Brosur
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 17
TYPES OF RAMADAN ADS
(among respondents who paid attention to Ramadan ads n = 804 respondents)
Video 89% Most respondents loved to see Ramadan ads in video form. Also, half of them chose
the picture version as favourite. The types of ads that they see most often were food
Picture 49% and beverages (89%), promotions (72%) such as discounts on e-commerce, and
television programs (41%).
Audio 20%
Text 17%
E-commerce 72%
TV program 41%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 18
GOOD VISUAL IS THE KEY
(among respondents who paid attention to Ramadan ads n = 804 respondents)
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 19
IMPORTANCE OF RAMADAN ADS
(among respondents who paid attention to Ramadan ads n = 804 respondents)
Food/beverages 80%
Fashion 55%
Services 40%
Automotive 23%
The respondents considered that some products should have Ramadan edition ads,
Baby & child needs 21% especially for food and beverages (80%). More than half of the them thought that daily
needs, fashion items, drugs & vitamins, and health & hygiene products should have this
Stationery 13%
kind of promotion.
None 1%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 20
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Report Series Part 4
DEMOGRAPHIC PROFILE
(among respondents n = 5300 respondents, collected weekly during 2023 Ramadan month to around 1300 respondents each week)
Week 4 25%
Age Range SES
15-19 15% Lower 9% Data Collection
• Week 1: 31st of March 2023
20-24 17% Middle 59% • Week 2: 6th – 8th of April 2023
• Week 3: 13th – 14th of April 2023
Upper 31% • Week 4: 20th – 26th of April 2023
25-29 16%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 22
PREPARING FOR SUHOOR
(among respondents n = 5300 respondents)
10% Most respondents prepared suhoor by cooking at home, especially in the first
week. However, in the second week, there was a 6% increase in eating out and it
0% reached 20% in the 4th week. Compared to last year, the average number of
Week 1 Week 2 Week 3 Week 4 people eating out during suhoor increased by more than 10%, while those who
Cooking at home Takeaway food ordered online delivery remained the same.
Takeaway food (night before) Eating out
Online delivery Catering
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 23
PREPARING FOR IFTAR
(among respondents n = 5300 respondents)
20%
Most respondents prepared iftar by cooking at home. Respondents also tend to
10% takeaway food for Iftar, even though the number dropped by more than 10% in the
last week compared to the first week. On the other hand, the number of people
0%
who went out for iftar gradually increased. Compared to last year, this number
Week 1 Week 2 Week 3 Week 4
increased by 8%, while those who ordered online delivery remained the same.
Cooking at home Takeaway food Eating out
Online delivery Catering
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 24
FOOD COOKED AT HOME
(among respondents who cook for suhoor n = 4517 respondents, iftar n = 4258)
Suhoor Iftar
90% 90%
80% 80%
40% Ready-to-eat
40%
meals
Canned fish
30% 30%
20% 20%
10% 10%
0% 0%
Week 1 Week 2 Week 3 Week 4 Week 1 Week 2 Week 3 Week 4
The majority of respondents cooked from fresh ingredients, especially for iftar. It is more likely for respondents to have more time for iftar meal
preparation compared to suhoor, thus processed food that is relatively faster to cook is more likely to be consumed during suhoor. This trend is stable
from week 1 to 4 in which there was no significant fluctuation in the number of respondents consuming instant noodles, frozen food, ready-to-eat
food, canned fish, and corned beef throughout the Ramadan month.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 25
ORDERING FOOD ONLINE
(among respondents who ordered food online n = 1137 respondents)
32% 33%
28%
59%
GoFood is used by majority of respondents who ordered food online for both suhoor and iftar. While GrabFood and ShopeeFood are on the similar
position. However, ShopeeFood is more popular among Gen Z than Millennials and Gen X.
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Report Series Part 4
DEMOGRAPHIC PROFILE
(among respondents n = 5300 respondents, collected weekly during 2023 Ramadan month to around 1300 respondents each week)
Week 4 25%
Age Range SES
15-19 15% Lower 9% Data Collection
• Week 1: 31st of March 2023
20-24 17% Middle 59% • Week 2: 6th – 8th of April 2023
• Week 3: 13th – 14th of April 2023
Upper 31% • Week 4: 20th – 26th of April 2023
25-29 16%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 28
ACCESSING DIGITAL MEDIA
(among respondents n = 5300 respondents)
Suhoor Iftar
57% Whatsapp 59% Top digital media accessed during suhoor and iftar
are similar in 2023 Ramadan. However,
54% YouTube 44%
respondents are more inclined to access these
44% Instagram 36% types of entertainment during suhoor and lower
40% National TV channels 42% during iftar. Except for Whatsapp and national TV
channels which remain relatively higher than other
36% TikTok 30%
activities.
31% Online games 21%
23% Movie streaming platform 17%
21% Music streaming platform 15%
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 29
ACCESSING DIGITAL MEDIA
(among respondents n = 5300 respondents)
45%
Suhoor Iftar
2022 2023
(2022 n = 4268 respondents)
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Report Series Part 4
DEMOGRAPHIC PROFILE
(among respondents n = 5232 respondents, collected weekly during 2023 Ramadan month to around 1300 respondents each week)
Week 4 25%
Age Range SES
Lower Data Collection
15-19 15% 9%
• Week 1: 31st of March – 4th or April 2023
Middle 59% • Week 2: 6th – 8th of April 2023
20-24 17% • Week 3: 13th – 14th of April 2023
Upper 32% • Week 4: 20th – 26th of April 2023
25-29 15%
Area
30-34 15%
Location • Greater Jakarta: Jakarta Pusat, Jakarta Barat, Jakarta
Selatan, Jakarta Timur, Jakarta Utara, Bogor, Depok,
35-39 15%
Greater Jakarta Tangerang, Tangerang Selatan, Bekasi.
38%
• Java area: Jawa Barat (exclude Bogor, Depok, Bekasi),
40-44 13%
Java 46% Banten (exclude Tangerang, Tangerang Selatan), Jawa
Timur, Jawa Tengah, DI Yogyakarta.
45-49 10% Outside Java 16% • Outside Java: all areas in Sumatera, Kalimantan, Bali,
Nusa Tenggara, Sulawesi, Maluku & Papua.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 32
SHOPPING DURING RAMADAN MONTH
(among respondents n = 5232 respondents)
The percentage of people who engage in in-store shopping for There are various types of products bought during Ramadan months,
Ramadan and Eid needs remains stable from week 1 to 4. On the other mostly for Ramadan and Eids needs. Besides food, people tend to want
hand, online shopping experienced an increase of 6% in Week 3 to prepare themselves for Eid celebration with the best appearance.
compared to Week 1 of Ramadan 2023. Moreover, since Eid celebration might require people to welcome
guests to their houses, some people are more likely to buy new stuff for
their houses too.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 33
PRODUCTS BOUGHT – Fashion and Beauty
(among respondents who shop online n = 2520 respondents, and in-store n = 2569)
Online In-Store
70% 70%
60% 60%
50% 50%
40% 40%
30% 30%
Clothes
20% 20% Beauty product
Fashion accessories
10% 10%
Footwear
0% 0% Praying equipment
Week 1 Week 2 Week 3 Week 4 Week 1 Week 2 Week 3 Week 4 Bags, wallet
All products under the fashion and beauty category are more likely to be bought online during Ramadan month, from week 1 to 4. However,
in week 3, there was a significant increase in people who shop for clothes directly at stores, malls, etc., and reached its peak in week 4.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 34
PRODUCTS BOUGHT – Home and Electronic
(among respondents who shop online n = 2520 respondents, and in-store n = 2569)
Online In-Store
30% 30%
25% 25%
20% 20%
15% 15%
10% 10%
Tableware
5% 5% Home décor
Gadget
0% 0% Furniture
Week 1 Week 2 Week 3 Week 4 Week 1 Week 2 Week 3 Week 4 Electronic
Under the home and electronic category, all products have the same tendency to be bought both online or in-store. However, in week 4, tableware is
more likely to be bought in-store. Electronics such as TV or fridge declined on week 4 on online shopping.
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 35
SPENDING FOR RAMADAN
(among respondents who shop online n = 2520 respondents, and in-store n = 2569)
Money Spent on Shopping On average, respondents spend more money on in-store shopping than
online shopping. However, both online and in-store shopping spending have
the same trend, it tends to increase from week 1 to 4.
Rp958.358
Rp925.281
In this year Ramadan, respondents spend around Rp100,000 more on online
shopping than previous year.
Rp769.855 Rp752.376
Online Shopping Spending
Rp745.367 Rp800.000
Rp695.255 Rp694.582
Rp678.384 Rp658.884 Rp700.000
Rp575.124
Rp600.000
Rp500.000
Rp400.000
Rp300.000
Rp200.000
Rp100.000
Rp-
Week 1 Week 2 Week 3 Week 4 Ramadan 2022 Ramadan 2023
*Average weekly spending
Online In-Store
(2022 n = 4268 respondents)
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 36
PLATFORM AND PROMOTION
(among respondents who shop online n = 2520 respondents)
Respondents Who Shops During Shopee is the most popular platform for Ramadan shopping, followed by
Ramadan & Eid Promotional Program Tokopedia and Lazada. Shopping through social media is also getting
popular, with 28% shopping from TikTok Shop and 13% searching the
80% 70% 71%
70% 63% online shop or products on social media (Instagram, Facebook, etc.) and
59%
60%
proceed the transaction by private/direct message or even Whatsapp.
50%
40% Lots of businesses including e-commerce utilize Ramadan moment to
30% create a campaign or promotional program such as special discounts
20% and sales. 7 out of 10 respondents purchased items during Ramadan
10% and Eid sale on week 3 and 4.
0%
Week 1 Week 2 Week 3 Week 4
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 37
Consumer Behavior of Ramadan 2023 - Jakpat 2023 Special Report Series Part 4 38