Professional Documents
Culture Documents
www.bluediamondfm.com
Role Objective:
Managing and operating the total Human Resource related Functions. The HR
Executive is in charge of the employee lifecycle and all the administration that goes
alongside it. The HR Executive basic roll objectives mentioning below-
Recruiting and hiring
Onboarding and training
Administration of pay and benefits
Liaison between employees and employers
Ensuring safety of workers
Ensuring legal requirements for workers are in place and upheld
Disciplinary action
Firing or handling resignations
Monitoring employee training and development
Organisation Chart:
Head of the department
HR Manager
HR Executive
Key Performance Indicator (KPI):
HR Executive KPI mentioning below-
Page 1 of 4
Talent Satisfaction: Ensuring employees are satisfied in the long run
Cost per Hire: Analyzing what it takes to find the perfect fit
Recruiting Conversion Rate: Finding the best recruitment method
Time to Fill: Monitoring how long you need to find a new employee
Talent Rating: Assessing the quality of your employees
Employee Turnover Rate: See how your retention efforts work
Talent Turnover Rate: Evaluating how many talents you continually change
Dismissal Rate: Finding out if you’re recruiting the right employees
Female to Male Ratio: Understanding the gender diversity in your company
Gender Diversity by Role: Tracking gender share on managerial positions
Average Time Stay: See how long your employees stay in your company
Main Assignments:
1. The role will provide administrative support to the Human Resources
Department on all employees’ personnel matters and assist with administering
the day-to-day operations of the human resources functions and duties.
2. Assist with the Coordinating and supervising of the Human Resources function.
3. Effectively follow up on employee daily issues.
4. Supervise employee performance and conduct performance appraisal.
5. Implement company policy and ensure employees abide by the policies.
6. Assist in Coordinate and manage recruitment, screening, and interviewing of
applicants for departmental positions.
7. Schedules meetings and interviews as requested by the Hire Management.
8. Maintain discipline within the company and in line with the company’s code of conduct.
9. Ensure maintenance of appropriate personnel records.
10. Assist in the Management of staff welfare issues.
11. Generate daily and weekly HR reports.
12. Performs other duties as assigned.
13. Files papers and documents into appropriate employee files.
14. Assists in handling complaints and grievances and determination of appropriate
disciplinary actions.
15. Assists in ensuring compliance with health, safety, and welfare regulations.
16. Assists in assessing departmental training needs, developing, conducting, and
providing training sessions as appropriate for departmental employees.
17. Keeping the training records of every staff.
Page 2 of 4
18. Collecting the attendance sheet and submitting to payable departments for
preparing the salary.
19. Preparing monthly reports and submitting to head of the department.
20. Follow up about visa, passport and other necessary documents expiry.
21. Rewarding the employees on their extra ordinary performance
22. Taking disciplinary actions for any faulty actions by employee.
23. Receiving resignations and sometimes firing employee for the disciplinary actions.
Accountabilities:
Leadership and people
□ The role holder will role model the company values and ensure they are
reinforced at every opportunity.
□ The role holder will provide leadership and clear direction on all aspects of the
assigned operational business area, ensuring assigned colleagues deliver on
business objectives.
□ The role holder is responsible for supporting the delivery of the people plan and
subsequently developing future capability of front line teams.
□ The role holder will lead by example and champion effective communication. The
role is responsible for the recruitment, induction, performance and development of
assigned colleagues and will manage the performance of those colleagues and
support other department managers to achieve this, in line with Blue Diamond HR
policy and procedures.
□ The role holder will ensure that these processes are fully applied, complied with
and adhered to within assigned operational business area.
Service Excellence
The role holder will be responsible for driving all aspects of service excellence
across their operational business area including brand integrity, quality,
compliance, Blue Diamond’s corporate social responsibility and service standards.
Page 3 of 4
Continuous Development
The role holder will be responsible for the continual development and improvement
of all financial performance (e.g. supply chains, sales, labour, expenses) to ensure
that the budget figures are maintained and improved. When variances occur, to
provide written explanation of costs and implement action plans for correction.
Person Specifications:
Essential
► Demonstrate experience of working in a similar role within the service
industry at a comparable level in a company
► Previous experience of managing and leading a team
► Ability to solve problems and implement appropriate solutions
► Previous experience of working in standards driven/compliance environment
► Strong knowledge of health and safety regulations
► Ability to prioritise and deploy resources effectively
► Ability to make independent decisions
► Able to work on own initiative within a team environment
► Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
► Able to demonstrate attention to detail and adherence to standards
► Analyse problems analytically, develop opportunities and implement innovative solutions
Desirable
► Previous experience at Facilities Management Industry
► Awareness of quality management systems e.g. ISO
► Knowledge of external operational developments and innovations
► Previous experience in effectively managing in a similar role
► Health and Safety qualification equivalent to IOSH managing safely
Competencies:
► Growth, employee satisfaction, quality of services provided
► Rigorous management of results
► Leadership and people management
► Analysis and decision making
► Planning and organizing
► Reporting
Page 4 of 4