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VERBAL

COMMUNICATION
Verbal communication is about
language, both written and spoken. In
general, verbal communication refers to
our use of words while nonverbal
communication refers to
communication that occurs through
means other than words, such as body
language, gestures, and silence. Both
verbal and nonverbal communication
can be spoken and written.
Verbal communication

Is the laughter verbal or nonverbal


communication? Why? As laughter is not a
word we would consider this vocal act as a
form of nonverbal communication. For
simplification, the box below highlights the
kinds of communication that fall into the
various categories.
TYPES
Of verbal communication
Interpersonal Intrapersonal Public
One-to-one communication
communication takes Intrapersonal communication
place when individuals is communication that occurs This method of communication
exchange information, internally. It may include self- usually takes place when one person
such as ideas or opinions, talk, acts of imagination, talks to many people, such as a
in words. Here, two or visualisation or recall, where an crowd. Public speeches during
more people take turns individual processes their election campaigns are good
sending and receiving examples of public communication.
thoughts. In most cases, the information goes
information.
in one direction. There is usually a
person who addresses or conveys
information to many recipients.
SMALL GROUP IMPORTANCE OF VERBAL
COMMUNICATION COMMUNICATION
Small group communication may happen
when more than two people are present. Verbal communication can play a
Here, the number of participants may be significant role in the workplace. It's
small enough to allow each person to essential to conduct a meeting, make a
interact or converse with others. presentation or hold personal
For small group discussions to be conversations. Effective verbal
successful, members may have to communication usually goes beyond
discuss a specific issue. talking and may encompass how you
deliver messages and how you receive
them.
THANKS

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