Professional Documents
Culture Documents
Levels of Communication
Objectives
01 02 03
identify the various exhibit appropriate demonstrate effective
types of speech context; verbal and nonverbal use of communicative
behavior in a given strategies in a variety of
speech context; and speech situations
Communication
Formal communication This kind of communication uses an organization’s formal channels, such as letters,
– This occurs mostly in a memorandums, or e-mails.
workplace or in an This form of communication is also considered as more systematic, documented, and
organized environment. planned than informal communication.
Informal Everyday conversations, chatting, and spontaneous interactions are just some examples
communication – This of informal communication.
occurs in non-organized
situations. This form of communication is also considered more authentic and not systematic.
It makes you dig deeper beyond the surface level of your
thoughts, actions, and emotions.
01 02 03 04
Know the objective Let the other Observe the other Use words that are
of the participant(s) participants’ appropriate for the
communication. speak. nonverbal behavior situation.
It involves a single speaker and
a sizable number of persons or
an audience.
Public
Communication
The speaker is tasked to deliver
a message or a speech of
general interest to the audience.
This type of speech context requires more planning and preparation on the part of the speaker
since it lacks the intimacy that is typical of one-to-one and small group interactions.
There are limited or no opportunities for feedback because the speaker has a definite or
prescribed time limit, and both the speaker and the audience maintain their roles throughout the
speech event (the audience may, however, convey nonverbal messages).
Thus, the speaker needs to use and sustain appropriate verbal and nonverbal cues to convey his
or her message to the audience. For example, your facial expressions should be appropriate to
the message you are conveying.
You should also make sure that your gestures are not distracting and that you make eye contact
with the audience
To inform
Public
communication
may be done for the To persuade
following reasons:
To entertain
Difference between Public Communication and
Mass Media
Comprehension How can learning more about your inner self help