Administrative Office Management

WAYS TO COMMUNICATE

Reported by:
Malabanan, Charmaine Joy C. & Manal, Jerald
 VERBAL COMMUNICATION

Conveying message, expressing feelings, ideas and

thoughts through speaking.
 EXAMPLES OF VERBAL COMMUNICATION

• Intrapersonal communication
• Public Communication
• Interpersonal Communication
• Mass Communication
• Small Group Communication
INTRAPERSONAL COMMUNICATION

Conversation between you

and yourself wherein
communication takes place
in the brain
INTERPERSONAL COMMUNICATION

Communication that takes

place between two person
and it includes speaking,
listening, and responding.
SMALL GROUP COMMUNICATION
Three or more people
interacts with one another
about a specific topic or
commonly recognized goals

For example: Board

Meetings 
PUBLIC COMMUNICATION
The speaker conveys
information to a large group
of people that assembled to
receive information from the
speaker

For example: Election

Campaigns
MASS COMMUNICATION
Small group of people pass
the information using a
medium of communication
in order to reach a larger
scope of people.

For Example: Television

 NON-VERBAL COMMUNICATION

Transmitting message with the use of different

body parts instead of speaking.
 EXAMPLES OF NON-VERBAL COMMUNICATION

• Body Language and Movement • Paralanguage

• Appearance • Facial Expression
• Posture • Eye Contact
• Gestures • Touch
• Space
BODY LANGUAGE AND MOVEMENT

The way you position your body or the

way you move may convey a message.

Example: Fast or Slow walking, different arm

and leg movements
 APPEARANCE POSTURE
Appearances such as The way you sit or
choice of clothing, stand will show the
color association, and comfortability and
hairstyle heavily affects professionalism you
people’s first impression have towards a person
of you. or conversation
 GESTURES SPACE
Signals and motions It is also called proxemics or
that have different the space between you and
meanings depending the person you
on each culture. communicate with
determines the comfort level
and willingness to connect
with them.
 PARALANGUAGE FACIAL EXPRESSION
The tone, speed, volume, Face movements. The
pitch and inflection in use of eyes, brows
which you may observe to and lips to convey a
know the emotion of a message and express
person during the an emotion.
conversation process.
 EYE CONTACT TOUCH

Using or avoiding eye Touch is an alternative

contact strategically is an way to express your
exceptionally powerful emotions or how you feel
method to express your towards a person.
attention and interest.
 WRITTEN COMMUNICATION

Conveying a message using written symbols

or words.
EXAMPLES OF WRITTEN COMMUNICATION

• Informational • Transactional

• Instructional • Persuasive 
 INFORMATIONAL

• It is about giving
information on a
specific topic. It is
generally for educational
and practical purposes. 
 INSTRUCTIONAL
Provides the reader with specific
information and direction to
perform a task, generally broken
down into parts that are easy to
understand and replicate for the
reader.
 TRANSACTIONAL

It is especially relevant in
business writing, where people
exchange information to
conduct a transaction.
 PERSUASIVE

Persuasive writing aims at

convincing people of
something or to take a
specific action.
 ELECTRONIC COMMUNICATION

Sending information or messages using

electronic devices.
EXAMPLES OF ELECTRONIC COMMUNICATION

• E-mail or Electronic mail 

• Video Chat
• Messaging 
• Social Media
• Blogging 
E-MAIL OR ELECTRONIC MAIL

It is a type of communication
that one can send a message to
another person through mail
immediately.
MESSAGING

It is a type of
communication that allows
people to interact with
others who are far away
from us.
BLOGGING

It is a type of online journaling,

which can be updated daily, or
many times a day.
VIDEO CHAT

It is a type of communication that

one can communicate with others.
They can observe with whom they
are speaking.
SOCIAL MEDIA

It is one kind of communication

between people and interactions
among people in which they
create, share, and exchange
information and ideas in virtual
communities and networks.
 RESOURCES
Pramath Raj Sinja & Shreyasi Singh. (August 11, 2020). What Is Verbal Communication? Retrieved from
https://harappa.education/harappa-diaries/verbal-communication-and-its-types/
 
Business Jargons. (n.d.). Verbal Communication. Retrieved from
https://businessjargons.com/verbal-communication.html

Communication Theory.org. (n.d.). Types of Verbal Communication. Retrieved from

https://www.communicationtheory.org/types-of-verbal-communication/

Jennifer Herrity. (March 11, 2023). Verbal Communication Skills: Examples and 7 Tips. Retrieved from
https://www.indeed.com/career-advice/career-development/verbal-communication 

Indeed Editorial Team. (22 July 2022). What Is Nonverbal Communication (With Benefits and Types). Retrieved
from https://sg.indeed.com/career-advice/career-development/what-is-nonverbal-communication
 RESOURCES
Business Jargons. (n.d.). Written Communication. Retrieved from https://businessjargons.com/written-
communication.html
StudySmarter. (n.d.). Written Communication. Retrieved from
https://www.studysmarter.co.uk/explanations/business-studies/organizational-communication/written-communication/

Chris Drew. (April 9, 2023). 55 Written Communication Examples. Retrieved from https://helpfulprofessor.com/written-
communication-examples/
ElProCus. (n.d.). Electronic Communication and Its Types. Retrieved from https://www.elprocus.com/electronic-
communication-and-its-types/
Information Commissioner’s Office. (n.d.). What are ‘electronic communications'? Retrieved from
https://ico.org.uk/for-organisations/guide-to-pecr/key-concepts-and-definitions/Staff Writer. (March 28, 2020). What Is
E-Communication?. Retrieved from https://www.reference.com/world-view/e-communication-9e8fce72a6a417a3
THANK YOU FOR LISTENING!!!