Based on the scenario described, two managerial roles performed by Mr.

Akbar
at Xertox Pvt.Ltd. are:

Decision Role: Nego.ator – Mr. Akbar acted as a negoAator by calling a

meeAng with the Managers of both departments to seBle the internal conflict
between the HR and Finance departments. He asked HR Manager to revisit the
demands of the Finance Manager and come up with a compromise soluAon
that takes into account the financial constraints of the company.
This shows that Mr. Akbar is skilled in negoAaAng and finding common ground
between conflicAng parAes.

Interpersonal Role: Leader – Mr. Akbar acted as a leader by recognizing the

need for technological advancement and invesAng in the upgrade of the
company’s system. This shows that he is proacAve in idenAfying areas for
improvement and taking the necessary steps to ensure working relaAonships
with his peers, subordinates, and superiors also demonstrate his leadership
skills. He was able to moAvate and inspire his team to work together towards a
common goal. Which resulted in posiAve results within two years.

The logical reason for Mr. Akbar’s performance of these roles in that he
recognized the challenges facing the company and took the necessary steps to
address them. He understood the importance of finding a compromise soluAon
to the internal conflict and invesAng in the company’s system for increasing
customer base. Moreover, his efforts in improving communicaAon and working
relaAonships fostered a posiAve work environment and moAvated his tean to
work towards achieving the company’s goals. By performing these rules, Mr.
Akbar was able to steer the company towards growth and success.