1.

CAPACITY
Due to its recent entry into the market, Unichoice will be hiring two carpenters,
two electricians, and two workers. The business would be open from 8:00 AM to 12:00
NN and 1:00 PM to 5:00 PM, with a lunch break from 12:00 NN to 1:00 PM for the staff.
The company would also be hiring two security guards that would be given a shifting
schedule. The one security guard would be the morning shift that would be working from
6:00 AM - 6:00 PM and the second security guard would be the graveyard shift which
starts from 6:00 PM - 6:00 AM. These workers are expected to put in a total of 312 days
of work per year, 26 days per month and 6 days per week.

The Wooden Foot Fan has the minimum capacity of 6 units per day which
includes a 2 shifts hour schedule since we are just starting the business. The customers
are not fully aware of the credibility of the product and will purchase the product for the
first time. However, if the sales of the Wooden Foot Fan exceed the expected production
then the number of products to be produced will be guaranteed to increase.

The business operating hours would be from 7 AM to 7 PM.

2. OPERATIONS
 A. SALES

As soon as the orders are confirmed, a printout of the orders will be given to the
(Personnel/ Cashier). Once the (Personnel/ Cashier) has the printout of the orders, they
will proceed to get a finished foot fan and ensure that they are in good condition. If there
are any issues with the product, they should consult with the quality control manager to
find suitable replacements. After selecting the product, the (Personnel/ Cashier) will
bring them to the checkout counters. They should work efficiently to minimize waiting
times for the customers. Once the checkout is complete, the customers will be notified
that their orders are ready for pickup or delivery.

For delivery, the delivery personnel will be notified of the orders and will prepare
them for delivery. They will ensure that the products are properly packaged and labeled.
The delivery personnel will then deliver the orders to the customers in a timely and
efficient manner.

B. PRODUCTION
C. QUALITY CONTROL

To ensure the quality of the product, a team consisting of the Operations

Manager, Carpenters, and Electricians will be responsible for inspecting each
unit. Their inspection will cover various aspects of the product creation process,
from the initial assembly of the necessary parts, to the use of materials such as
plywoods and fans, and the incorporation of different colors.

Through their expertise, this team will ensure that every Wooden Foot
Fan produced meets the highest quality standards, and that every step of the
production process is carefully monitored and checked for potential defects or
issues. With their attention to detail and commitment to excellence, they will play
a vital role in ensuring that customers receive a product that not only meets, but
exceeds their expectations.

D. QUALITY ASSURANCE

The Marketing and Operations Manager will review and inspect all
materials to be used in production. If any defects are found, the materials will be
promptly returned to the supplier for replacement. Additionally, a designated
room in the building will be used to test the finished Wooden Foot Fans for
quality assurance to ensure there are no defects.The Financial Manager is
responsible for managing the inventory of received materials, including verifying
that the quantity received matches the quantity ordered.

E. DISTRIBUTION

The distribution of the finished product is a crucial aspect of any

successful business, and as such, it requires a team of skilled professionals to
oversee the process. The Marketing and Financial Manager will play a key role in
ensuring that the Wooden Foot Fans are distributed efficiently and effectively to
customers.

The Marketing Manager will be responsible for negotiating with channel

members and overseeing the delivery process. This involves working closely with
suppliers, distributors, and other stakeholders to ensure that the products are
delivered to customers in a timely and cost-effective manner. They will also
 collaborate with the Operations Manager to ensure that the Wooden Foot Fans
meet the quality standards expected by customers.

The Financial Manager, on the other hand, will be responsible for

inventory management and conducting daily sales audits. This involves ensuring
that the right amount of Wooden Foot Fans are in stock at all times, and that
there is no wastage or shortage of inventory. They will also play a crucial role in
ensuring that sales are accurately recorded and reported, as well as making
financial decisions related to the distribution of the product.

In order to ensure that the distribution process is efficient and cost-

effective, two delivery vans will be utilized. These vans will be used to transport
the Wooden Foot Fans from the production facility to the customers, distributors,
and retailers. After all deliveries have been completed, the keys to the delivery
vans will be entrusted to the Marketing Manager for safekeeping.

In conclusion, the distribution of the Wooden Foot Fans is a complex

process that requires a coordinated effort from multiple stakeholders. By working
closely together, the Marketing and Financial Manager can ensure that the
products are delivered to customers in a timely and cost-effective manner, while
also maintaining the highest standards of quality and customer satisfaction.

F. CUSTOMER SERVICE

The Marketing department will be the one in-charge in which we will be

having four-steps for the customer services. This includes the Pre-sale Customer
Service, Direct-sale Customer Service, Post-sale Customer Service, and
Reseller Customer Service

a. Pre-sale Customer Service

- We will be using social media to make our product known in the
market. Social media is now the trend in advertising different
products in the market, because with the use of this, we can reach
out to a large number of customers, especially with the use of
social media marketing, we can post it in different applications
such as Facebook, Instagram, Shoppee, and others.

b. Direct-sale Customer Service

- We will be having a physical store where our customers can buy
and see personally what our products look like and further
understand more about what this product can do since our
company is new. We will rent first in some establishments like
malls or in the market.

c. Post-sale Customer Service

- We will be having posters in different places where there are
many people passing by, such as in the marketplace, or in the
stores where our products will be reselling.

d. Reseller Customer Service

- We will be partnering with local hardware stores present in our
area, in this way we can make our product known and increase
the sales. And this can be a way where we can reach out to our
neighbor cities and have a connection there and make them also
in our product in our business.
 G. PACKAGING AND SALES

The Wooden Foot Fan comes in a variety of woods and colors. When
picking colors, the options include plain varnish and colors like white and sky
blue. The customer can select any color they desire from the options, and once
the orders have been established, a printed copy of the purchases will be sent to
the workers. The consumers' proper product selection and delivery to the
checkout counters will now be their workers responsibility.

The item purchased will be scanned and ready for delivery upon reaching
the cash register. It will be the responsibility of the merchandiser to pack the
items with the greatest care possible to prevent harm to the product during
shipping. The package will now be given to the delivery man after it is prepared
for delivery and is packed. Depending on the packages, a Delivery Van will be
used.

3. PRODUCTS TO BE SOLD