Additional expressions 附加詞句：

1. I’m sorry, John is talking on another line. 對不起, 約翰正在通話中。

2. John is busy on another line. 約翰正忙于通話中。
3. Excuse me, how can I get an outside line? 唔好意思，我如何取得外線呢？
4. First dial 9, then followed by the number you want. 你首先撥 9，然後撥你的電話號。
5. Sorry, all the phones are house-phones / inter-phones. 對不起，全部皆為內線電話。
6. I’d like to make a person-to-person call / 我想轉駁某人 / 駐守站電話 /
station-to-station call / collect call. 對方付款電話.

Presentation Dialogue 表達對話：

Operator : John and Smith Company. Good day. 午安，約翰史勿夫公司，
Can I help you? 我可以替你效勞嗎？
Wong : May I speak to Mr Chan, please? 我可否跟陳先生通話呢？
Operator : Will you hold on, please? 請不要掛線。
(after a moment) 稍後
I’m sorry. Mr Chan is on vacation this week. 對不起，陳先生本週放大假。
Wong : I see. Well, could I speak to Mr Lee, then? 明白了，唔，我可否跟李先生通話呢？
Operator : Which Mr Lee? We have three Mr Lee’s here. 那位李先生呢？我們這裏有三位李
Do you know his first name or initials? 先生，你知道他的名字或名字字首嗎？
Wong : Yes, Mr James Lee, please. 知道，是李占士先生，勞煩你了。
Operator : I’m afraid Mr James Lee no longer 我估計李占士先生不再在這兒工
works here. 作了。
Wong : All right. Perhaps I could speak 好的，或者我可以跟史勿夫先生
to Mr Smith. 通話吧。
Operator : Just a moment, please. I’ll (I will) put you through (thru) 請稍等，我接駁你去他的秘書吧。
to his secretary.
Wong : Thank you. 麻煩你了。
(The secretary is now on the phone 秘書在電話交談中)
Secretary : Mr Smith’s office. Can I help you? 史勿夫先生的辦公室，我可以幫你嗎？
Wong : My name is Charles Wong. I’d like to speak 我是黃查理，我想跟史勿夫先生
to Mr Smith. 通話。
Secretary : I’m very sorry, Mr Wong. Mr Smith 黃先生很抱歉，史勿夫先生正在
is at a meeting (having a meeting) at the 開會，你可否留下口訊呢？
moment. Can you leave a message?
Wong : All right. Could you call me when he is free? 好呀，他有空時你可以致電給我嗎？
Secretary : Certainly, Mr Wong. May I have your 黃先生，當然可以的，你的電話
telephone number? 號碼幾號？
Wong : It’s two three double two four double six five. 23224665。
Secretary : Yes, two three two two four six six five, right? 是，23224665，對嗎？ 多謝你來
Thank you for calling. I’ll call you as soon as 電話。當史勿夫先生有空時
Mr Smith is free. 我會儘快致電給你的。
Wong : Thank you very much. Goodbye. 麻煩你了，再見。
Secretary : Goodbye. 再見。

##Please introduce your neighbour (classmate) to me (name, live, job and when their children
born? How old are they?)## ~Thankyou, the End.~