SAFETY TRAINING FOR PERSONNEL PROVIDING DIRECT SERVICE TO PASSENGERS IN PASSENGER SPACES PART D: INSTRUCTOR’S GUIDE

Part D
Instructor’s Guide
Competence: Communication
Knowledge, Understanding and Proficiency: Ability to communicate with passengers
Course Title: Safety Training for Personnel Providing during an emergency
Direct Services to Passenger in Passenger Topics:
Spaces Course Introduction
1. Communication with crew and passengers during emergency
1.1 Languages appropriate to the principal nationalities of passengers carried
on the particular route
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Events leading to accidents or  Class orientation/ briefing  Listening, note taking,  Visual
disaster on board passenger ships  Discussion on the events inquiring, answering Presentation
 STCW Regulation V/2 training leading to accidents or questions, interactive  Related
requirements disaster on board passenger discussion accidents on
ships and STCW Regulation  Analyzing the accidents board passenger
V/2 training requirements reports involving ships (accident
 Distributing accidents reports passenger ships reports with
30
Introduction involving passenger ships  Film viewing pictures or video
minutes
 Film Showing clips)
- M/S Herald of
Free
Enterprise
- M/S
Scandinavian
Star

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Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
- M/S Estonia

Importance of effective  Interactive-discussion of  Participating, sharing Visual Presentation

communication during emergency the importance of effective
communication during
emergency
 Facilitating the workshop
(Chinese Whisper/Word
Relay Game)
insights and learning
gained, asking and
answering questions
 Participating in the
workshop (Chinese
Whisper/Word Relay
Game)

30 Core 1.1 Languages appropriate to the Interactive-discussion of the Participating, sharing insights Visual Presentation
minutes Elements principal nationalities of the language or languages and learning gained, asking
passengers appropriate to the principal and answering questions
nationalities of the passengers

Practical Exercise: Practical Exercise: Exercise Sheet

 Events leading to accidents or
disaster on board passenger
ships
5 Conclusion  STCW Regulation V/2 training
minutes requirements
 Languages appropriate to the
principal nationalities of the
passengers
Communicate using the
language appropriate to the
principal nationalities of the
passengers
 Recapitulation of the covered
topics
 Point of emphasis: Ask
trainees to make a
generalization
Participating in practical
exercise on language
appropriate to the principal
nationalities of the
passengers
 Participating, sharing Visual Presentation
insights and learning gained
 Answering, asking

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Competence: Communication
Course Title: Safety Training for Personnel Providing Knowledge, Understanding and Proficiency: Ability to communicate with passengers
Direct Services to Passenger in Passenger during an emergency
Spaces Topics:
1.2 Use of Elementary English vocabulary for instructions
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written and Practical Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Languages appropriate to the  Review of previous lessons Listening, note taking, Visual Presentation
principal nationalities of the  Presentation of the ILO inquiring, answering
5 passengers questions, interactive
Introduction
minutes  Intended Learning Outcomes discussion
(ILO)

 Importance in using Elementary Interactive-discussion of Listening, note taking, Visual Presentation

English in communicating basic importance in using Elementary inquiring, answering
instructions to passengers in an English in communicating basic questions, interactive
emergency situation instructions to passengers in an discussion
 Instances where Elementary emergency situation and
English can be used as basic instances where Elementary
15
Core instructions English can be used as basic
minutes
Elements instructions

1.2 Using Elementary English in
communicating basic
instructions to passenger and
crew
Practical Exercise:
Use of Elementary English in
communicating basic
instructions to passenger and
crew
Practical Exercise: Exercise Sheet
Participating in practical
exercise on communicating
basic instructions to
passenger and crew

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Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
Use of Elementary English  Recapitulation of the covered  Participating, sharing Visual Presentation
vocabulary for instructions topics insights and learning gained
5
Conclusion  Point of emphasis: Ask  Answering, asking
minutes
trainees to make a
generalization

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Competence: Communication
Course Title: Safety Training for Personnel Providing Knowledge, Understanding and Proficiency: Ability to communicate with passengers
Direct Services to Passenger in Passenger during an emergency
Spaces Topics:
1.3 Other means of communication when oral reading is impractical
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Use of Elementary English  Review of previous lessons Listening, note taking, Visual Presentation
vocabulary for instructions  Presentation of the ILO inquiring, answering
5
Introduction  Intended Learning Outcomes questions, interactive
minutes
(ILO) discussion

1.3 Other means of  Interactive-discussion of  Listening, note taking,  Visual

communication with other means of inquiring, answering Presentation
passengers during communication with questions, interactive  IMO approved
10 Core emergency when oral passengers during discussion safety signs and
minutes Elements communication is impractical emergency when oral  Viewing posters symbols (posters)
communication is
impractical
 Posters showing

 Recapitulation of the covered  Participating, sharing Visual Presentation

Other means of communication with
topics insights and learning gained
5 passengers during emergency
Conclusion  Point of emphasis: Ask  Answering, asking
minutes when oral communication is
trainees to make a
impractical
generalization

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Competence: Communication
Course Title: Safety Training for Personnel Providing Knowledge, Understanding and Proficiency: Ability to communicate with passengers
Direct Services to Passenger in Passenger during an emergency
Spaces Topics:
1.4 Safety instructions provided to passengers in their native language or
languages
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Other means of communication  Review of previous lessons Listening, note taking, Visual Presentation
with passengers during  Presentation of the ILO inquiring, answering
emergency when oral questions, interactive
5
Introduction communication is impractical discussion
minutes
 Intended Learning Outcomes
(ILO)

1.4 Extent to which complete
safety instructions have been
5 Core provided to passengers in
minutes Elements their native language or
languages
Interactive-discussion of extent
to which complete safety
instructions have been provided
to passengers in their native
language or languages
Listening, note taking, Visual Presentation
inquiring, answering
questions, interactive
discussion

Safety instructions provided to  Recapitulation of the covered  Participating, sharing Visual Presentation
passengers in their native language topics insights and learning gained
5
Conclusion or languages  Point of emphasis: Ask  Answering, asking
minutes
trainees to make a
generalization

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Competence: Communication
Course Title: Safety Training for Personnel Providing Knowledge, Understanding and Proficiency: Ability to communicate with passengers
Direct Services to Passenger in Passenger during an emergency
Spaces Topics:
1.5 Broadcasting of emergency announcements
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written and Practical Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Safety instructions provided to  Review of previous lessons Listening, note taking, Visual Presentation
passengers in their native  Presentation of the ILO inquiring, answering
5 language or languages questions, interactive
Introduction
minutes  Intended Learning Outcomes discussion
(ILO)

Languages that can be used in Interactive-discussion of the Listening, note taking, Visual Presentation
5 broadcasting announcements languages that can be used in inquiring, answering
minutes during emergency broadcasting announcements questions, interactive
during emergency discussion

1.5 Broadcasting emergency Practical Exercise: Practical Exercise:  Visual

Core announcement with Broadcast emergency Participating in practical Presentation
Elements elementary English as announcement in accordance exercise on emergency  Exercise Sheet
language of instructions in with a given scenario announcement in accordance  2 units of Two-
40 communicating to passenger with a given scenario way hand held
minutes and crew radios OR 1 unit
of Public Address
System
 1-unit megaphone

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Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
Broadcasting of emergency  Recapitulation of the covered  Participating, sharing Visual Presentation
announcements topics insights and learning gained
5
Conclusion  Point of emphasis: Ask  Answering, asking
minutes
trainees to make a
generalization

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Competence: Life-saving appliances

Course Title: Safety Training for Personnel Providing Knowledge, Understanding and Proficiency: Ability to demonstrate to passengers
Direct Services to Passenger in Passenger the use of personal life-saving appliances
Spaces Topics
2. Use of personal life-saving appliances to passengers
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written and Practical Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Broadcasting of emergency  Review of previous lessons  Listening, note taking, Visual Presentation
announcements  Presentation of the ILO inquiring, answering
 Intended Learning Outcomes  Video clip showing questions, interactive
15
Introduction (ILO) discussion
minutes
 Purpose of life-saving  Watching video clip
appliances

Procedures in using personal life-  Interactive-discussion of  Listening, note taking,  Visual

saving appliances function of LSA and inquiring, answering Presentation
procedures in using personal questions, interactive  Life Saving
30 life-saving appliances discussion Appliances and
Core
minutes  Pictures showing of the  Viewing pictures Escape Route
Elements
different life-saving Plan
appliances on board  1 pc lifejacket
 1-unit megaphone

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Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
2. Demonstration of the use of Practical Exercise: Practical Exercise:
personal life-saving  Work by 4 groups  Work by 4 groups  Visual
appliances to passengers  Demonstrate the use of  Participating in practical Presentation
60
personal life-saving exercise on personal life-  Exercise Sheet
minutes
appliances to passengers saving appliances to  4 pcs lifejacket
passengers  1-unit megaphone

Use of personal life-saving  Recapitulation of the covered  Participating, sharing Visual Presentation
appliances to passengers topics insights and learning gained
5  Point of emphasis: Ask  Answering, asking
Conclusion
minutes trainees to make a
generalization

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Competence: Embarkation procedures

Knowledge, Understanding and Proficiency: Embarkingand disembarking
Course Title: Safety Training for Personnel Providing passengers, with special attention to person with disability and persons needing
Direct Services to Passenger in Passenger assistance
Spaces Topics
3. Embarking and disembarking passengers, with special attention to persons
with disabilities and persons needing assistance
Learning Outcomes: At the end of the lesson, the trainees should be able to:
No. of Trainees: Twenty-four (24) trainees
Refer to Part C Course Syllabus for the Intended Learning Outcomes
Class Layout: Traditional / U-shaped for theoretical part only Formative Assessment: Written Test
Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
 Use of personal life-saving  Review of previous lessons Listening, note taking, Visual Presentation
appliances to passengers  Presentation of the ILO inquiring, answering
5
Introduction  Intended Learning Outcomes questions, interactive
minutes
(ILO) discussion

Procedures in providing access in Interactive-discussion of the Listening, note taking, Visual Presentation
embarking and disembarking the procedures in providing access inquiring, answering
20 passengers in passenger ships in embarking and disembarking questions, interactive
Core the passengers with special discussion
minutes
Elements attention to persons with
disability and persons needing
assistance

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Instructional
Time Phase Content Instructor-led Activity Student Learning Activity
Materials Used
3. Embarkation and Interactive-discussion of the Listening, note taking,  Visual
Disembarkation procedures disembarkation procedures of inquiring, answering Presentation
during an emergency the passengers during questions, interactive  Life Saving
emergency, with special discussion Appliances and
30
attention to persons with Escape Route
minutes
disability and persons needing Plan
assistance and survival crafts
embarkation arrangement

Embarking and disembarking  Recapitulation of the covered  Participating, sharing Visual Presentation
passengers, with special attention topics insights and learning gained
5
Conclusion to persons with disabilities and  Point of emphasis: Ask  Answering, asking
minutes persons needing assistance trainees to make a
generalization

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