Riddhi Satpute

Certified Agile Business Analyst | PSM I & PSPO Trained | ECBA Trained | Product
Management | ex-Axis Bank | ex-L&T

Business Analyst professional having strong analytical and leadership qualities with diverse experience,
willing to work as Product Manager. Bringing to the forefront a visionary mindset and understanding of
product development lifecycle from research, requirement elicitation, solution design, implementation.
Blend of my experience and expertise can help introduce innovations and improvisation to the product
Immediately available to join

+91 9004815055 Pune

MBA | Symbiosis Institute of International Business (SIIB) | Full time | 2013-15 | International Business Specialization

SKILLS
Business Analysis Product Management Requirement Elicitation Gap Analysis Stakeholder Management

Product Design Agile Methodology SDLC Wireframing Team Management

Process Automation BRD

FRD Use Cases User Stories Problem Solving Product Strategy Market Research

PROFESSIONAL SUMMARY
 5 years of experience in business analysis and product management with banking automation
 Effective translation of business needs into technology solutions and business process improvements in adherence with
company’s objectives
 Developing product vision & strategy with continuous product improvement
 Efficient in managing teams and stakeholders to negotiate and balance the demands and expectations
 Feasibility analysis and impact assessment of the solution on the overall business

WORK EXPERIENCE
Manager- Business Analyst
L&T Financial Services Pvt Ltd.
(Nov’17 till Sep’20, Mumbai)

Roles & Responsibilities

 Effective collaboration and participation in Product Management, Research, Teamwork and Collaboration
 Product Development, Solution Analysis, Stakeholder Management for incorporating various digital platforms ensuring
sustainable digitization for various banking operations
 Playing a vital role in managing various activities of the project like requirement elicitation, analyzing the information gathered,
documenting the functional or business requirements, BRD, FRD, Solution Scope Documents, Interface Analysis
 Interviewing business units, stakeholders, and technical leaders to gather and clarify business requirements; developing to be
business process flows, identifying the impact of the implementation on these business process flows and coordinating the
review of the detail design for the business
 Verification/Validation of requirements to ensure they deliver business value by conducting various reviews
 Act as a SME, providing integrated business/technical solutions to develop products in order to cater the business, operational
& market needs
 Creating data models basis various critical business insights needed for various technical solution & business upgradation
 Worked under of all phases of SDLC methodologies like Waterfall and Agile
 Successfully participated in various Scrum Ceremonies by sharing opinions on process & product innovation
 Gained insights during designing ideas in relation to technical upgradation, co-ordinating with development team
during development & post development maintenance as point of contact for business domain
 Conducting Induction and Training Program for the new team and business users on product and upgraded automated process
 Experience in mapping business requirements & designing customized solutions with strong analytical skills & capabilities to
 analyze business practices and define optimal procedures
 Solution finding ability in collaboration with advanced process & data insights for taking right strategic decisions on
various critical aspects of business with changing dynamics of market & requirements of business
WORK EXPERIENCE
Manager- Business Analyst
Axis Bank Pvt Ltd.
(Aug’15 till Oct’17, Mumbai)
Roles & Responsibilities
 Involved in overall activities related to Business Strategic Planning & IT-automation for cross sell & liability channel of bank
 Designing & implementing various ideas of process & system enhancement for salesforce & product improvement
 Engagement with key stakeholders and business owners to prioritize the business problems & opportunities for further
technical enhancement for internal & external cross sell channel
 Organizing & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface
Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions
 Conducting Gap Analysis, Scope Analysis, Impact Analysis on Business Process using techniques like use case diagrams (UML),
Context Diagram, BPMN, Flow charts & Requirement Analysis & Design Definition (RADD)
 Conducting “AS-IS” and “TO-BE” analysis and suggest fit for Business Solutions by designing a Change Strategy
 Prioritization of requirements using MOSCOW and Business Value methods followed by documenting as BRD, FRD, Change
Request
 Performed quality assurance (functional testing) and user acceptance testing (UAT) facilitating on-time & acclaimed “go-live”
of the application.
 Act center point of contact for all project activities liaising with delivery managers
 Business review meetings with business stakeholders sharing insights about effective business changes due to technical
upgradation by presenting projects’ insights in Business Review Meetings on periodic basis

PROJECTS
360 Degree Analytics Platform for Salesforce
-Effectively managed business data insights of all salesforce on one
digital platform as per defined role in business enabling taking
critical business decisions on real time basis through data from
platform
App based Business Process Transformation
-Converted various manual & paper based operation processes in to
100% application based process with end to end project
management & post production customization as per business need
Business Geo-Expansion E-tracking Platform
-Customised automation solution to capture overall business aspects
of newly opened business for logistics, recruitment, operations &
business functionality through in-house IT solution
Digital Incentive Cross-sell Model through SAP
-Alignment of sales business incentive’s output through collaboration of
data from LOS to SAP by achieving minimal risk, highest accuracy & 0%
manual intervention
Audit Automation through Spoors Application
-Designed base of audit with respect to business processes & prepared
customized solution for conducting app based audit providing
appropriate insight for capturing system based high value monetary
frauds on real time
HR Analytics & E-learning Platform
-Created customized business solution for HR by creating e-learning
platform, post recruitment activities & manpower index as per
business expansion need through HR Workline Software

RESEARCH PROJECT
Research Consultant | MicroSave | Global Financial Consultancy
Title- Country Wide Case Studies in Financial Inclusion (Special Focus on Mobile Money Platform)
Skills - Secondary, Web Search, Data Analysis using spreadsheet and web based tools and personal interviews with expert
Description - exhaustive secondary and primary qualitative research on financial inclusion landscape of Tanzania and Bangladesh

TECHNICAL SKILL
Tools- MS-Word, MS-Excel, MS-PowerPoint, JIRA, ERS Methodologies- Scrum, Agile, Waterfall, UML

CERTIFICATES/TRAININGS
Global Capstone Business Simulation
CBAP Trained -Business Analysis Certified
Capsim Management Simulations, Inc. USA (2014)
Professional (10/2021)
TrainSmart Academy
PSM | PSPO Trained
TrainSmart Academy Agile Business Analysis (10/2021)
TrainSmart Academy

INTERNATIONAL HONOR AWARD

Represented India at “International Twins Festival” held at China in 2015 & 2016 successively with accomplishment of being
rewarded as one of top 10 finalist worldwide in cultural representation of Indian Culture through modern art

PERSONAL DETAILS
DOB: May 10, 1991 | Language: English, Marathi, Hindi