Dulce Organized and dedicated Administrative Assistant with proven track

record of providing exceptional customer service in fast-paced

Juarez environments. Offering keen attention to detail and strong decision-

making skills to manage multiple, concurrent tasks. Self-motivated work
  ethic to perform effectively in independent or team environments. To
Contact seek and maintain full-time position that offers professional challenges
  utilizing interpersonal skills, excellent time management and problem-
Address solving skills. Organized and dependable candidate successful at
Edinburg, United States managing multiple priorities with a positive attitude. Willingness to take
78541 on added responsibilities to meet team goals.
Phone  

956-933-4052
Work History
E-mail  

djuare22@stu.southtexascoll   2015-01 -   Campus Principal Secretary

ege.edu
 
Skills
 
Meeting arrangements
Multi-line phone proficiency
75 WPM typing speed
Business administration
Scheduling and calendar
management
Report analysis
Travel planning
Office administration
Customer and client
relations
Executive presentations
Employee timesheet
processing
Documentation and control
Database administration
Current Mission CISD, Mission, TX
 Increased office participation in special events by
creating newsletter with detailed calendars and
other office updates.
 Assisted coworkers and staff members with special
tasks on daily basis.
 Created and maintained detailed administrative
processes and procedures to drive efficiency and
accuracy.
 Established administrative work procedures to track
staff's daily tasks.
 Managed phone and email correspondence and
handled incoming and outgoing mail and faxes.
 Interacted with vendors, contractors and
professional services personnel to receive orders,
direct activities, and communicate instructions.
 Built and maintained excellent customer
relationships through timely response to inquiries and
going above and beyond to accommodate unusual
requests.
 Transcribed and organized information to assist in
preparing speeches and presentations.
 Liaised between clients and vendors and
maintained effective lines of communication.
 Opened and properly distributed incoming mail to
promote quicker response to client inquiries.
 Identified and recommended changes to existing
 processes to improve accuracy, efficiency, and
Payroll and budgeting
quality service.
Accounting familiarity  Organized logistics and materials for each meeting

 
and took detailed notes for later dissemination to
key stakeholders.
Languages
 
 Performed research to collect and record industry
English and Spanish data.
 Recorded new hires, transfers, terminations, changes
in job classifications and merit increases to main
human resources files.
 Supported company leaders by managing budgets,
scheduling appointments and organizing itinerary.
 Completed forms, reports, logs and records to
quickly handle all documentation for human
resources.
 Managed paper and electronic filing systems by
routing various documents, taking messages and
managing incoming and outgoing mail.
 Maintained payroll information by calculating,
collecting, and entering data.
 Verified timekeeping records and handled any
discrepancies with employees.
 Responded to employee questions and requests for
information in timely and knowledgeable fashion.
 Maintained complete documentation and records
of all purchasing activities.
 Checked items received against items ordered by
verifying receipts.
 Negotiated with suppliers, vendors and other
representatives.
 Computed and created purchase orders to monitor
stock levels, verify purchase requisitions and
expedite customer orders.
 Communicated frequently with stores and vendors
to manage orders and verify revisions on purchase
orders.
 Communicated with vendors regarding inventory
needs and negotiated prices to maintain profit
margins.
 Performed monthly reconciliation of open
purchasing orders.
 Managed and maintained purchase orders and
 invoices.

  2006-06 -   Registred Medical Assistant

2014-12 Landrum-Chester OB/GYN, McAllen, TX
 Collected and documented patient medical
information such as blood pressure and weight.
 Scheduled appointments, registered patients, and
distributed sample pharmaceuticals as prescribed.
 Kept medical supplies in sufficient stock by
monitoring levels and submitting replenishment
orders before depleted.
 Documented vital signs and health history for
patients in clinic and hospital environments.
 Obtained client medical history, medication
information, symptoms, and allergies.
 Completed clinical procedures and gathered
patient data for interpretation by physician.
 Assisted with routine checks and diagnostic testing
by collecting and processing specimens.
 Called and faxed pharmacies to submit
prescriptions and refills.
 Taught patients about medications, procedures,
and care plan instructions.
 Performed medical records management, including
filing, organizing and scanning documents.
 Assisted physicians with minor surgeries, including
preparing operating room and sterilizing instruments.
 Supported duties for diagnostic and technical
treatment procedures, such as setting up and
operating special medical equipment and
apparatus.
 Obtained and documented patient medical history,
vital signs and current complaints at intake.
 Prepared lab specimens for diagnostic evaluation.
 Explained procedures to patients to reduce anxieties
and increase patient cooperation.
 Helped improve patient outcomes by educating
and advising on relevant treatments and care.
 Collected pertinent data and calculations to aid
physician in interpreting results.
 Conducted monthly and quarterly inventory of
supplies using facility cost reporting records.
  Oriented and trained new staff on proper
procedures and policies.

  2005-12 -   Medical Receptionist

2006-05 Dr. Alfredo V. Gonzalez, Pharr, TX
 Completed patient referrals to other medical
specialists.
 Coordinated patient scheduling, check-in, check-
out and payments for billing.
 Managed master calendar and scheduled
appointments for providers based on optimal
patient loads and clinician availability.
 Managed multi-line phone system and pleasantly
greeted patients.
 Organized paperwork such as charts and reports for
office and patient needs.
 Kept waiting room neat and organized by stacking
magazines, removing trash, and cleaning glass.
 Adhered to strict HIPAA guidelines to protect patient
privacy.
 Checked patient insurance, demographic, and
health history to keep information current.
 Transcribed phone messages and relayed to
appropriate personnel.
 Printed prescription requests and queries in
compliance with practice protocol.
 Answered telephone calls to offer office information,
answer questions, and direct calls to staff.
 Greeted visitors and initiated triage processes for
clients to streamline patient flow.
 Scheduled patient appointments in respective
doctors' calendars and followed up with reminder
phone calls.
 

Education
 

  2020-08 -   Associate of Applied Science :

2023-06 Organizational Leadership
South Texas College - McAllen, TX

  2005-02 -   Registred Medical Assistant : Registred

2005-12
 Medical Assistant
SACMDA - McAllen, TX

  1999-08 -   High School Diploma

2002-07
CBTIS 73 - Mexico