Juancho Tacos

Lorena Hoffmann
João Cesar Martins Jr
Sayuri Hernandez
Yigit Bademoglu

245 Augusta Avenue, Toronto, ON M5T 2L8

juanchotacos@gmail.com
(437)255-0676
Introduction
Authentic Mexican Cuisine
Prime Location
Spacious Patio
Family-Friendly
Fresh Ingredients, Unique
Recipes
Located at the charming Kensington
Market, at 245 Augusta Avenue, we
have a nice patio, space for around
60 guests, good food, and unique
recipes. Also, everyone is welcome,
groups, parties, and of course,
families.
 Staff will be split across two shifts for continuous

Staffing operations. The first shift is from 8 AM to 4 PM, and the

second is from 4 PM to closing.

Overview
Supervisors: 2 employees to ensure seamless management
and customer service.

Servers: 12 employees to deliver a great dining experience

to our guests.

Hosts: 4 employees to welcome and accommodate guests.

To efficiently run Juancho Tacos, we
estimate a total of 25 employees Supervisors
across all roles. 8%

Food Runners: 7 employees to

Food Runners

All staff members will undergo a facilitate swift food delivery 28%

comprehensive training program to and maintain cleanliness.

ensure they deliver exceptional
service. Training will focus on Juancho
Tacos' service standards, food and
beverage knowledge, and teamwork. Servers
48%
Hosts
16%
Supervisor Role Overseeing operations
You run the floor
Ensuring customer
satisfaction
Good service, good food.

Overseeing health code

Supervisors are the backbone of Juancho
Tacos, managing all aspects of our
restaurant and ensuring a high-quality
guest experience.
Direct supervision over servers, hosts, and
food runners. Decision-making authority
related to operational procedures, quality
control, and customer complaints.
Salary: $20.50/hour + tips
Maintaining food quality compliance
Always double check the You need to make sure we
co-workers performance are following the
regulations
Training Staff Reports directly to the
Let's spread our way of manager
work You need to report results
Accuracy and timeliness of service, high quality of
food and service, efficiency in staff management,
waste reduction, and profitability increase.
Experience in management and hospitality,
knowledge of food and beverage service, and
leadership skills.
Server Role Preparing tables for
guests
Assisting guests with
menu selection

Collaborating with
Taking and serving orders
kitchen staff

Addressing any guest

Servers are the heart of Juancho Tacos,
providing exceptional service and creating
lasting connections with our guests.
Decision-making authority related to guest
service at their tables, such as handling
special requests and resolving minor
complaints.
Reports to the supervisor
complaints or problems
Speed and accuracy of order taking and delivery,
quality of customer service, knowledge of menu,
ability to upsell, customer satisfaction levels.
Experience in restaurant serving, attention to
cleanliness and safety, and excellent people skills.

Salary: $17.50/hour + tips

Host Role Welcoming guests to
Juancho Tacos
Managing reservations
and waiting lists

Escorting guests to their Maintaining a clean

tables reception area

As the first point of contact, Hosts at
Juancho Tacos set the tone for a
memorable dining experience.
Decision-making authority related to guest
seating arrangements, reservation
management, and handling inquiries.
Salary: $18.00/hour + tips
Assisting servers as
Reports to the supervisor
needed
Customer service quality, efficiency in managing
reservations and wait lists, cleanliness and
orderliness of reception area, and guest
satisfaction levels.
Previous experience as a host, understanding of
restaurant etiquette, excellent communication and
organizational skills.
Food Runner Role Delivering food orders
from the kitchen to
guests' tables
Clearing tables after
guests have finished their
meals

Assisting kitchen and Reports to both the

serving staff as needed server and supervisor

Food Runners at Juancho Tacos keep the

gears of our restaurant running smoothly,
ensuring every guest gets their meal quickly
and accurately.
Limited decision-making authority, but
responsible for ensuring accurate and
timely delivery of orders from kitchen to
table.
Speed and accuracy of food delivery, ability to
assist in resolving minor issues at tables, and
cleanliness standards when clearing tables.
Ability to carry trays or plates with multiple dishes,
good communication skills, and ability to work
under pressure.

Salary: $16.55/hour + tips

Staffing
Supervisors
8.3%

Food Runners

Estimation 29.2%

To ensure smooth operations and

exceptional service, Juancho Tacos will
carefully plan its staffing requirements.
The following is an estimation of the
Servers
number of employees needed for each 45.8%
role during peak hours.
Hosts
16.7%
Adjustments may be made as necessary
to ensure optimal staffing levels.
 Supervisor Server Food Runer Host

Restaurant Team
Objectives

Food Service Rate

Number of Tables
Served per host

Restaurant
Manager
Objectives

Improve the
revenue per
available seat
hour

Reduction of
Complaints
Conclusion
In conclusion, Juancho Tacos is poised to deliver an
exceptional dining experience with authentic
Mexican cuisine in the heart of Toronto. With a
dedicated team of supervisors, servers, hosts, and
food runners, we are confident in providing
outstanding service and creating memorable
moments for our guests.

Join us in our mission to bring the flavours of Mexico

to Toronto and be a part of our dynamic team. Apply
today and embark on a rewarding journey with
Juancho Tacos!
Q&A

Do you have any

questions?