BUSINESS PROFILE

Hospitality Travel & Tourism Consultancy and

Institute of Project Management

Mangochi Building Third floor room 39 & Bethany lodge Area 36

P.O. Box 106, Lilongwe 3, Malawi.
Mobile: +265 (0) 881 4352 70 / 265 (0) 992 234 703 / 265 (0) 993 235 033 / 265 (0) 997 086 666
E-mail: cruiselinehospitalitymalawi@gmail.com/ jsfmwale@gmail.com / grivinia87kanjaula@gmail.com
Table of Contents
BACKGROUND....................................................................................................... 2
VISION ..................................................................................................................... 2
MISSION STATEMENT............................................................................................ 2
REGISTRATION………………………………………………………………………..3
ADDRESS ……………………………………………………………………………3
CORE VALUES........................................................................................................ 3
SERVICES................................................................................. 3-4
NAME OF BANKERS ................................................................................................ 4
DIRECTORS PROFILE ............................................................................................. 4-5

CUSTOMER REFERENCE ................................................................................................ 6

1. BACKGROUND

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cRuiseline established in 2014is the fast growing and innovative hospitality outfit offering one
solution for all Hospitality needs for its customers and prospects. cRuiseline is an open business
establishment with diversity approach in the industry and have trained over 500 personnel
working in most reputable hotels and other major out lets in catering, We offer service contracts
and framework agreement (fixed price) as determined by our clients and prospects

cRuiseline serves the corporate, Government, NGOs, SMEs and individuals in providing them
services and is located in Lilongwe, Malawi.

2. VISION
To become the most preferred provider of the best innovative customer driven solutions while
maintaining a financially strong, growth-oriented company for the protection of our clients. “We
invite new thinking and we take chances to exceed expectations.

3. MISSION STATEMENT
Our mission is to serve our clients better on principles of ministering the love of God with
distinct customer satisfaction

In this respect we are engaged in involving all types of latest technological innovations. With
comparable price, skilled professionals and quality service we are steadfast to offer you services
that makes you feel proud to work with us again and again. Work with us and feel the
difference.

4. BUSINESS REGISTRATION
REGISTRATION No : MBRS 1033569
MRA TPIN No : 31475959

5. ADDRESS : CRUISELINE INVESTMENT LTD

P.O.BOX 106
LILONGWE, MALAWI
6.

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 cRuiseline
Mangochi Building & Bethany Lodge Area 36
P.O Box 106, Lilongwe,
Malawi

Mobile:
+265 (0) 881 4352 70 / 265 (0) 992 234 703
265 (0) 993 235 033 / 265 (0) 997 086 666
E-mail:
cruiselinehospitalitymalawi@gmail.com/ jsfmwale@gmail.com /
grivinia87kanjaula@gmail.com

7. CORE VALUES
• We deliver through service
• Embrace and drive charge
• We Create fun and a little weirdness
• Be adventurous, Creative and open minded
• We Pursue growth and learning
• Build a positive team and family spirit
• Do more with less
• We are passionate and determined at what we do and your success humbles us and
makes us to thrive.

8. OUR SERVICES.
cRuiseline offers the following innovative products and services.
Services

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  Accommodation
 Outdoor Catering Services
 Hotel And Catering Trainings
 Front Office Trainings
 Food Production Training
 Indoor Service Management For Managers Training
 Food And Beverage Training
 Indoor Staff Training In Hotel Management
 Hotel Consultancies
 Recruitment Agency
 Staff or Students Attachments
 Hospitality POS And Ezeey Software Training And Resale

9. NAMES OF BANKERS
The following are the banks that we are associated with:
1) MYBUCKS BANK /New Finance Bank
2) Current account
3) Gateway branch

10. MANAGEMENT PROFILE

cRuiseline is a growing company with Three Executive Managers highlighted below starting Mr.
Jason Mwale………………

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11. 1 Mr. Jason Mwale(Managing Director).

Born in 1990, founder and Proprietor of cRuiseline, Holder of Degree in Hospitality

Management o and Advanced diplomaBusinessAdministration. With high integrity and
honesty in what I do and a fast leaner.

Has hands on experience in hospitality withover 8years’ experience in hotel and catering
service provision

11.2 Mr. Grivinia Kaunjala (cRuiseline Business Development Officer)

Born in 1987, holder of diploma in hospitality management, certificate in first aid

and Fire fighting { Malawi fire industry}, holder of customer care certificate by
sunbirds hotels , and diploma in marketing and administration,has 14 years’
experience in hospitality industry positioned as Manager role and supervisory
level.

12. CUSTOMER REFERENCE SITES FOR PROVISION OF SERVISES cRUISELNE

HAS BEEN AWARDED RECENTLY

i. Ministry of Education Science and Technology-Malawi Education Sector

Improvement
Project (MESIP)

Contact Person: Procurement Officer- Natasha

 Private Bag 328 Capita City Lilongwe

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  Tel: 01789422 | Mobile: +265 (0) 9995503007
 Awarded contracts in May 2018 CATERINGservices.

I. GREATER GRACE INTERNATIONAL CHURCH

 Lilongwe Malawi
 Tel : +265994769834
 Awarded seasonal catering service provider from 2016 update

CRuiseline is also in relationship with the following hotels for student’s attachment base, client
is mandatory allowed to request more about cRuiseline through below hotel establishment
human resource managers:

 SILVER SAND HOLIDAY RESORTS – SALIMA

 SUN AND SAND HOLIDAY RESORTS- MANGOCHI
 LINDE MOTEL – MPONELA
 CROSSROADS HOTEL –LILONGWE
 BLANTYRE LODGE – BLANTYRE
 KOPOLA- MANGOCHI
 DUMISANI – KASUNGU
 CHIKHO HOTEL –KASUNGU
 GOLF CLUB – LILONGWE
 DON BOSCO COLLEGE-LILONGWE-LILONGWE
 KOREAN GARDEN LODGE- LILONGWE
 MBOLEMBOLE -LILONGWE

AS CATERING SERVICE PROVIDER WE ARE RELIABLE AND PRICE SENSITIVE

ORGAN

CRUISELINE HAS FIVE BRANDS MODEL

1. CRUISELINE INSTITUTION
2. CRUISELINE CONSULTANCY
3. CRUISELINE REAL ESTATE AND BULDING CONSTRUCTION
4. CRUISELINE CATERING AND EVENT MANAGEMENT
5. CRUISELINE TOUR AND SAFARI’S

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 VISIT OUR FACEBOOK PAGE, CRUISELINE CATERING, TRAINING AND
DEVELOPMENT
OR VISIT GOOGLE ONLINE CRUISELINE SHOW

EQUIPMENT THAT CRUISELINE HAVE FOR CATERING SERVICE

1. DINNER PLATES
2. TABLE WARES
3. COOKING POTS
4. CHEFING DISHES
5. CLOTHES
6. KITCHEN KNIFE
7. COOKER
8. PRESSURE POTS
9. OVENS

STAFF AVALLABLE FOR CATERING SERVICE

1. WAITERS AND WAITRESS

2. CHEFS/ COOKS
3. CLEANERS
4. BUYING TEAM
5. LAUNDRY