TASK ANALYSIS

for One-on-one training

PROCEDURE (1) QUESTION (3) STANDARD (2)

1 Choose a glass polishing cloth What will you check in the cloth? See that cloth is clean ans feel that cloth is
dry

2 Check the glass to be polished What will you check in the glass? See that glass is not chipped or cracked.
Ensure that glass does not have lipstick or
grease marks

3 Cover palm and fingers of left hand fully with Why do we fully cover the left hand with the Ensure that hand is fully covered with cloth
one end of the polishing cloth cloth? so that no part of the hand comes in direct
touch with glass

4 Pick up the glass, lifting from the base, with Why do we lift the glass from the base? Glasses are always lifted from the base to
thumb and middle finger, and place it on the avoid finger marks on the glass
left hand which is covered with cloth. Hold the
glass with left hand.
 PROCEDURE (1) QUESTION (3) STANDARD (2)
5 Insert other end of the cloth into the glass using Why do we ensure that both hands are Both hands are covered with cloth in such
the thumb of the free hand, till it touches the covered with cloth? manner that hands don't come in touch with
base. Feel the sides of the glass between thumb glass so as not to leave any finger marks.
and fingers of the right hand, while holding the Hold the glass comfortably and safely.
glass with left hand.

6 Gently work left and right hands in opposite How much pressure will be correct pressure? Feel correct pressure on surface of glass so
directions allowing cloth to move freely within as not to break it, but still keeping the cloth
the turning glass. firmly in contact with surface of glass.

7 Take out the cloth from inside of glass using How should I hold the glass in left hand, Ensure that glass is held safely and firmly in
right hand, still holding with the left hand that is while removing the cloth from inside. left hand.
covered with one end of cloth.

8 Inspect , holding the glass by base. Store the What do we check while inspecting the See that the glass is free from all marks and
glass in the tray. glass? stains and is absolutely clean and shining.