TAYLOR LAUX

Baton Rouge, LA 70820 (225)-450-7064 Tlaux2@lsu.edu

- A hardworking student that offers various part-time work experiences and extensive knowledge and skillsets to utilize in
the workplace.

- A meticulous and detail-oriented employee with excellent observational, organizational and communication skills. As
well as being a dependable candidate that is successful at managing multiple priorities with a positive attitude, and a
willingness to take on added responsibilities to meet team goals.

WORK EXPERIENCE

Medical Assistant
04/2023 to Present
Always Hope LLC
4100 S Sherwood Forest Blvd Unit 201, Baton Rouge
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Obtained the client's medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Scheduled appointments and registering new patients.
Completed mental assessments based on patients' individual complaints.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Retail Sales Associate

11/2022 to Present
Madewell
3535 Perkins Rd, Unit 200, Baton Rouge, LA
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Maintained a clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as
restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Used POS system to process sales, returns, online orders, and gift card activations.
Developed professional relationships with customers to increase loyalty, retention, and rapport.
Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales
promotions.

Animal Caretaker
03/2022 to Present
Rover.com
Varies depending on client preference
Fed and watered animals to provide necessary nutrients and keep pets healthy.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Provided enrichment activities to improve the physical and psychological well-being of pets and prevent
boredom.
Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Followed pet care instructions for dietary needs and medication regimens.

Retail Sales Associate

08/2021 to 11/2022
J.Crew
2410 S Tanger Blvd, Unit 300, Gonzales, LA
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as
restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Used POS system to process sales, returns, online orders, and gift card activations.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change, and store coupons.
Trained and supervised new employees to use selling strategies and apply best practices.
Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales
promotions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Used in-store system to locate inventory and place special orders for customers.
Worked to meet or exceed special targets for credit card applications, special donations, and specific product
promotions.

Animal Shelter Volunteer

11/2021 to 10/2022
Cat Haven Rescue
11130 N Harrell's Ferry Rd., Baton Rouge, LA
Cleaned and sanitized cages and living areas to promote health and well-being.
Provided companionship and comfort to animals in need of extra love and attention.
Monitored the health of animals, reporting any issues to shelter staff for resolution.
Donated food, treats, toys, and litter.

Line Cook
01/2020 to 08/2021
Izzo's Illegal Burrito
2520 Outfitters Dr., Gonzales, LA
Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer
satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
 Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Plated and presented all dishes to match established restaurant standards.

Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Prepared food items in compliance with recipes and portioning control guidelines.
Prepared food items such as meats, poultry, and veggies for cooking purposes.

Crew Member
03/2019 to 07/2021
Raising Cane's Restaurant
17696 Airline Hwy, Prairieville, LA
Worked front counter, drive-thru, and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Operated cash register to ring up final/split bills and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Checked dining areas frequently to clean up spills, wipe down tables, and restock stations.
Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware, and
napkins.
Brewed tea and changed out drink station syrups.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.

SKILLS

POS Systems, MacOS, Apple Products, Windows Microsoft Excel, Microsoft 360, Google Workspace, Zoom, Telehealth

Data Visualization, Cleaning/Organization, and Collection. Creating Documents, Assessments, Employee Disciplinary
Documents, and Websites. Grammatical knowledge, APA, MLA, Scientific Research Papers, Email Drafting, Letters,
Proofreading, Citations.
Teamwork, Openness to Feedback, and Employee Training. Adaptability/Flexibility, Problem Solving. Strong Work Ethic,
Time Management, Multitasking.

Phone calls, Scheduling, and Handling Customer Complaints.

EDUCATION

Louisiana State University And A&M College

High school or equivalent
Pre-Veterinary Medicine
Baton Rouge, LA
08/2021 to Present

ADDITIONAL INFORMATION

Dean's List Spring 2023

The Society for Collegiate Leadership and Achievement (SCLA) Member
Phi Sigma Theta NHS (PST) Member
The National Society of Leadership and Success (NSLS) Member
Master Course Hazing Prevention Education
CxC Program and Courses
Communication-Intensive (C-I) Courses
TOPS
3.5+ GPA

LINKS

https://taylorlaux.weebly.com/