Professional Documents
Culture Documents
System
Major in
Operations Management
Members
Agatha, Plantar
Delfin, Fontanilla
Diana, Florence
Jeremiah Cabrega
Nicky, Tordillo
Winracel, Bornea
March 2023
BM2017
I. Company Description
a. History
Jeff Bezos started Amazon, an American multinational technology
company in 1994. Once an online bookshop, the firm has now developed
to sell a wide range of items and services, including electronics, clothes,
beauty/baby products, furniture’s, and groceries, as well as digital content
and services like as DVD music CD’s, and software.
Mission
Amazon's purpose statement is "to be the Earth's most customer-
centric company.
Vision
Amazon's purpose statement is "to be the Earth's most customer-
centric company, where consumers can search and discover everything
they would want to buy online,and aims to offer its customers the best
price rates possible."
Objectives
Amazon has numerous goals, including:
To give the greatest possible customer experience by offering a wide
selection of product.
To keep ahead of the competition by investing in research &
development and continuing to develop and enhance its products and
services.
Maintaining a strong and sustainable financial performance through
maximizing earnings and successfully controlling costs.
To expand its global footprint and reach new markets by investing in
infrastructure and logistics.
To become a leader in new technologies such as artificial
intelligence, machine learning, and cloud computing.
Applicable
Stakeholder type Expectations Results
(Yes, or No?)
Employees Yes To receive right Employees will be
treatment and pay motivated to work well
including incentives, be more productive
benefits and insurance. and cooperative in the
To work in a safe and implementation of
02 Task Performance 3 *Property of STI
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BM2017
healthy environment. activities.
Unions Yes To be united, be well Unity, improvement
informed of the more help and bigger
happenings/situations, contribution to the
to establish stronger activities.
bonds.
Shareholders Yes To earn more profit and A more empowered
be more active in the organization resulting
organization's projects to more cooperation
and goals to the implementation
of improvement plans.
Bigger and better
company.
Bank No
Insurance company Yes Right and on time Lessen the possibility
payments, Peaceful of danger or risks.
deals and responsible Avoidance of harm.
dealings in terms of
financial, health and
safety.
Local community Yes To be engaged in a A more peaceful
hazard free organization operations around the
that can contribute to community and they
the name and can receive the
improvement to the support of the locals
economy of the for their plans,
community. projects and activities.
To avoid harm to the
community specially
physical and
environmental.
Environmentalists Yes To be a responsible Contribution of