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    MINH NGUYỆT
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    The document outlines responsibilities for Vietnam and headquarters teams when handling shipments. Vietnam teams are responsible for initial customer contact, providing quotes, and updating schedules. They also follow bookings, submit shipping documents, and issue invoices. Headquarters teams handle shipments from Korea to Vietnam, updating documents and rates without markups. They also initially contact shippers, update ready dates, and follow up on any changes with Vietnam teams or customers.

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    Marketing (1)

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    The document outlines responsibilities for Vietnam and headquarters teams when handling shipments. Vietnam teams are responsible for initial customer contact, providing quotes, and updating schedules. They also follow bookings, submit shipping documents, and issue invoices. Headquarters teams handle shipments from Korea to Vietnam, updating documents and rates without markups. They also initially contact shippers, update ready dates, and follow up on any changes with Vietnam teams or customers.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    0 views1 page

    Marketing

    Uploaded by

    MINH NGUYỆT
    The document outlines responsibilities for Vietnam and headquarters teams when handling shipments. Vietnam teams are responsible for initial customer contact, providing quotes, and updating schedules. They also follow bookings, submit shipping documents, and issue invoices. Headquarters teams handle shipments from Korea to Vietnam, updating documents and rates without markups. They also initially contact shippers, update ready dates, and follow up on any changes with Vietnam teams or customers.

    Copyright:

    © All Rights Reserved
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    of 1

    VN TEAMS HQ TEAMS

    Send promotion

    - Contact customer (looking for new customer ** Our Service:


    or old agent list)
    - FCL ,LCL, AIR: from Korea to VN
    - Check rate
    (Head office will update O/F and no
    - Update schedule markup)
    - Follow customer - D/O business: VN to Korea

    1. Get shipper’s infor 2. Contact shipper

    4. Get booking on website 3. Update ready date

    5. Update B/C to customer 6. Cut off date- get docs from shipper –
    update to VN teams
    Follow booking ( delay, change vessel,…)
    Total docs: INV,PKL,CONT,SEAL, EXPL

    7. Submit SR,VGM, EDI 8. Follow shipper- if have any change-


    update to VN teams or customer
    HBL on winsabis
    MBL on web carrier
    Update docs to customer

    9. Update ATD +DN 10. Create DN

    11. Issue invoice after confirm 12. Follow payment from shipper and issue
    HBL SUR

    13. Follow payment from customer and issue


    MBL SUR

    14. Request DEM/DET,… if any

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