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Keywords Abstract
Textile waste, consumer behaviour, fashion
consumption, clothing disposal, swapping, Past studies have considered the impact of fashion on consumer textile disposal behaviour,
take-back. but have focused mainly on drivers of clothing waste. There is a lack of research that
examines consumer attitudes towards fashion and their disposal methods. This study
Correspondence conducted an online survey of 410 people in Ontario, Canada with varying demographic
Sabine Weber, 446 Drake Circle, N2T1L1 characteristics to assess how they currently manage their textile waste including resell,
Waterloo, Ontario, Canada. swap, take-back, donation and disposal. Respondents were asked about their fashion
E-mail: sabine.weber967@gmail.com interest and shopping frequency and were assigned a fashion index value. The fashion
index value is not a means of grouping consumers but is instead a continuum to model
doi: 10.1111/ijcs.12328 interest in fashion, with one extreme representing fashion consumers and the other
representing non-fashion consumers. Statistical analysis was then used to establish whether
there is a link between textile waste behaviour and fashion index. The results indicate that
consumers with a high fashion index (i.e. fashion consumers) and consumers with low
fashion index (i.e. non-fashion consumers) manage their textile waste differently. While the
majority of participants donate and dispose of unwanted clothes, fashion consumers are
more interested and more likely to participate in alternative methods (e.g. resell, swap, and
take back) for removing unwanted textiles. Although fashion consumers produce more
textile waste than non-fashion consumers, textile consumption cannot be directly equated
with textile waste since fashion consumers were found to have a lower disposal rate than
non-fashion consumers (38 percent to 50 percent, respectively). The distinct disposal
characteristics of fashion and non-fashion consumers (i.e. interest and willingness to
participate in alternative channels) allows strategies to be tailored accordingly so that the
amount of waste going to landfill can be reduced.
on product attributes as drivers of clothing waste (Domina and How consumers divert and dispose of
Koch, 1999; Klepp, 2001; Hibbert et al., 2005; Birtwistle and unwanted garments
Moore, 2007; Lang et al., 2013). Other studies have considered
Past studies have demonstrated that consumers determine disposal
how the environmental attitude of a consumer influences waste
and recycling channels based on convenience and accessibility; in
disposal behaviour (Shim, 1995; Bianchi and Birtwistle, 2012;
other words, the proximity of textile recycling stations and dona-
Joung and Park-Poaps, 2013). This study extends this previous
tion depots play a deciding factor in whether garments are
research by, first, examining Canadian consumers’ fashion dis-
recycled, donated or thrown into the waste stream (Shim, 1995;
posal behaviour and, second, drawing connections between dis-
Domina and Koch, 2001; Ha-Brookshire and Hodges, 2009; Mor-
posal behaviour and an individual’s level of interest in fashion.
gan and Birtwistle, 2009; Laitala, 2014). In general, consumers
More specifically, we focus on consumers in Canada’s largest
are aware that gently-used garments should be donated to char-
province – Ontario. This paper explores whether consumers in
ities. However, they may not be aware of the value of fibres to
Ontario that have been identified as having a high fashion inter-
the recycling industry, nor that this value extends beyond whether
est manage their unwanted clothing differently than consumers
the garment itself is reused or not (Stall-Meadows and Goudeau,
identified as having a low fashion interest. Developing a strong
understanding of which consumers divert or dispose of their 2012). As a result, many consumers throw their used clothes in
textile waste can be used to develop strategies to shift the con- the waste stream because of stains, damage or signs of wear and
sumer behaviour to reduce the amount of textiles going to tear (Laitala, 2014). This wastes the potential fibre value of gar-
landfills. ments. Regardless of the product, the final decision to dispose of
an article of clothing and the choice of disposal channel remains
the choice of the consumer.
Environmental impacts of textile waste With the rise of consumerism, the significance of garments
The US Environmental Protection Agency reports that about has shifted from clothes with a physical function towards fashion
5% of waste in US landfills is textile waste (US EPA, 2014). with an emotional value (Fletcher, 2008). Whereas clothing was
This number is thought to be similar in Canada but there are once dictated by seasonal need, such as warmer clothing and
currently limited data available. A waste audit conducted by multiple layers in winter, fashion has developed towards phases
independent of season. This impulse can be seen in the need
the Resource Recovery Fund Board (RRFB) in 2012 in Nova
people have to find the appropriate outfit for every occasion.
Scotia, Canada reported that textile waste accounted for 10%
‘Fast fashion’ consumers, which Bhardwaj and Fairhurst (2010,
of the waste stream (Jensen, 2012). However, the waste genera-
p. 165) describe as ‘throw-away fashion’, represent the peak of
tion and diversion situation in the US and Canada is similar
fashion consumption. Such people are highly fashion conscious,
and can be compared. For example, the annual per capita gen-
interested in fashion and adapt to fashion trends more quickly
eration of waste in the US is 734 kg with a waste diversion
than other fashion consumers (Morgan and Birtwistle, 2009).
rate of 34% (United States Environmental Protection Agency,
Fast fashion consumers are also identified as individuals who
2013) compared to 725 kg in Canada with a 32% diversion rate
keep their garments for a very short period. This is confirmed by
(Statistics Canada, 2014).
Goudeau (2014, p. iv) who concluded that: ‘respondents dis-
Landfilling is the dominant form of waste management in
posed of fast fashion apparel at a faster rate than non-fast fash-
North America, and the environmental fate of textiles in landfills
ion’. Presumably then, fast fashion consumers, which are
depends on fibre material. Textile materials based on natural
consumers with a high fashion interest, manage their textile
fibres such as cotton and bamboo will eventually biodegrade, waste differently than fashion or non-fashion consumers, which
however, as with other biodegradable materials, through the pro- have a medium to low level of fashion interest.
cess of biodegradation they may produce acid leachate, methane, Jacoby et al. (1977, p. 26) describe different factors that
nitrogen gases and hydrogen sulphide (Tammemagi, 1999; Li influence a consumer’s choice to manage unwanted textiles in
et al., 2010). Conversely, synthetic fibres such as nylon and three categories:
acrylic may undergo slight degradation, but the bulk of material 1. Psychological characteristics of the decision maker (e.g. per-
will remain in landfills indefinitely (Li et al., 2010). The more sonality, attitude or social conscience);
desirable option is to keep textiles out of the landfills. Textile 2. Intrinsic factors to the product (e.g. condition, age, style or ini-
waste is not generally considered a ‘problem’ in waste manage- tial cost); and,
ment because, although materials are made with a range of 3. Situational factors extrinsic to the product (e.g. finances, stor-
chemicals (Nielsen and Schmidt, 2014), they are generally not age space or fashion change).
considered toxic, in that they do not raise problems in the same The final decision to manage an unwanted garment will be
way as batteries, tires or light bulbs. As a result, most municipal- made by the consumer; hence, textile waste remains a consumer
ities do not collect textiles, leaving collection to charity organi- affair. The consumer will decide whether the garment can still
zations and private companies. In doing this, municipalities be worn, is good enough for donation, or if it is ready for waste
overlook two important aspects of textile waste: (1) the low disposal. While Shim (1995) examined how the environmental
degree to which local residents are willing to bring unwanted attitude of consumers influences management of textile waste,
clothing to recycling stations or donation depots (Shim, 1995; Bianchi and Birtwistle (2012) compared consumers from regions
Domina and Koch, 2001; Ha-Brookshire and Hodges, 2009; Lai- with different levels of industrialization and choice of disposal
tala et al., 2009; Morgan and Birtwistle, 2009), and (2) the high channels. It is still unclear whether fashion interest has an influ-
volume of textiles that actually end up in landfills. ence over which channels a consumer will choose to manage
unwanted garments. Previous studies have found that a person’s (Statistics Canada, 2013); (Giroux, 2014). The sampling
fashion interest is dependent on age and gender (Tigert et al., method targeted a balanced distribution of respondents with
1976; Morgan and Birtwistle, 2009; Lang et al., 2013) and Mor- respect to gender and age. The sample intended to include all
gan and Birtwistle identified the disposal choices of young fast income levels, respondents with different marital status, and
fashion consumers (throw unwanted garments into the waste, consumers from rural and different sizes of urban regions,
donate, swap or resell them). We extend this research to relate but we did not seek a representative distribution of these
fashion interest to the choice of disposal channel. demographic factors. The survey was run through a professio-
nal online survey provider. Out of 422 persons contacted, 12
Channels for clothing reuse, recycling respondents withdrew without answering any questions and
and disposal 410 adults participated, providing a positive response rate of
97%.
Literature on the range of channels for textile disposal gener-
The questionnaire consisted of three parts. The first section
ally mention resale, donation, reusing and discarding (Joung
determined respondent demographics (see Table 1), the second
and Park-Poaps, 2013; Lee et al., 2013). This study adopts a
part was used to determine a person’s fashion interest, i.e.
Canadian waste management perspective, which does not view
whether respondents were fashion or non-fashion consumers
these as disposal channels since the term disposal can only be
(see Table 2), and the third part of the survey asked how
applied to products that end up in landfills or are incinerated.
respondents manage their textile waste (see Table 3). Finally,
Disposal in this context does not include recycling or compost-
respondents were given descriptions of hypothetical garments,
ing. Instead, reuse, recycling and disposal are channels for con-
exhibiting varying degrees of wear and use, and asked to select
sumers to manage unwanted garments.
from a variety of reuse, recycle and disposal options. Partici-
New social awareness about textile waste has prompted
pant decided what they would do with heavily-used socks;
retailers to offer ’take-back’ programs that allow consumer to
clean used underwear; jeans with rips or holes in the front or
return old clothes, but according to Laitala (2014), most studies
the seams; a sweater that has lost its colour; a suit or dress that
do not mention take-back programs as a distinct channel to
is out of fashion; a shirt with stains; a winter coat with a bro-
manage unwanted clothing. Another new phenomenon is swap-
ken zipper; an unworn t-shirt; and an expensive wool coat, suit
ping. This channel offers new possibilities for consumers to get
or dress that is no longer worn but shows signs of use.
rid of their clothes by meeting with other consumers to
Since fashion consumers have a higher fashion consumption
exchange old garments. Though swapping was included in the
and ultimately more unwanted garments (Lang et al., 2013),
study of Lee et al. (2013), it too is often overlooked. It is diffi-
one aim of the study was to determine whether fashion interest
cult to say if swapping is a new way of shopping or a new
is connected to the choice of reuse, recycle or disposal channel.
method of recycling and reuse. To clarify this issue, this study
Fashion attitude was determined by asking individuals about
treats swapping as an option to manage textile waste. In most
their interest in fashion. A review of previous empirical
swap events any leftover clothes are donated to charity, and
research on this topic revealed that there are several variations
therefore if a swap participant is not able to find clothes to
on the development of a fashion scale, including differences in
swap, they are at least able to rid themselves of old clothes.
the type of parameters used to identify the degree of a person’s
This study considers personal reuse (e.g. handing clothes
fashion interest (see Morgan and Birtwistle, 2009; Tigert et al.,
down to a family member or friend, or wearing clothes for
1976; Lang et al., 2013). In this study, the fashion scale is a
manual work) or repurposing (e.g. reusing clothes as cleaning
continum which models interest in fashion, with one extreme
rags) as a kind of extended personal use and not as a channel
representing fashion consumers and the other representing non-
for reuse, recycle or disposal. Other researchers see this prac-
fashion consumers. The responses of each participant were
tice differently and treat passing on clothes to a friend as a dis-
used to assign them an index on this scale, referred to as a
posal method (Shim, 1995; Birtwistle and Moore, 2007; Joung
fashion index. Though not identical in approach, previous stud-
and Park-Poaps, 2013; Lee et al., 2013).
ies share traits and features to our fashion scale. The present
In summary, five channels are identified for consumers to
study built on the fashion scales developed by Tigert et al.
manage unwanted clothes: reselling, take-back, swapping,
(1976), Morgan and Birtwistle (2009) and Lang et al. (2013)
donating and disposal. The options are similar in that they
using a combination of questions derived from these studies.
involve the consumer relinquishing control of their garments,
An individual’s fashion index value was based around 16
but differ in terms of compensation the consumer receives and
statements ranked on a five-point Likert response format, with
in the amount of time involved with each channel. This study
the highest possible value of five (strongly agree) and the low-
examines fashion interest as a driver for consumer choice of
est value of one (strongly disagree). The value was calculated
reuse, recycle and disposal channels.
by adding all points from the 16 statements, thus the maximum
sum for the fashion scale was 80. Concepts of continuousness
Research methods and equal intervals between points underlie this scale, therefore
Data was collected through an online survey in February meeting assumptions recommended by Grace-Martin (2008) for
2015 for participant’s resident in the Province of Ontario, the use of parametric statistical procedures in combination with
Canada. Along with being the most populous province in Likert scales. As such, the fashion scale is considered as a set
Canada, encompassing nearly 40% of the total population of ordered categories appropriately analysed using parametric
(approximately 13 500 000 people), Ontario has the greatest statistical methods, such as mean, Pearson correlation, t-test,
amount of residential waste, with 9.8 million tonnes in 2010 and ANOVA.
15–24 years 8 9 17
25–34 years 10 7 17
35–44 years 9 7 16
45–54 years 11 7 18
55–64 years 7 10 17
above 65 6 9 15
Total 51 49 100
The resulting fashion index was then used to categorize Applying Rogers’ Diffusion model (2003) to the distribution of
respondents as ‘fashion’ or ‘non-fashion’ consumers along the the indexes of survey participants, fashion consumers have a
response continuum. The distinction between the two groups fashion index value from 1.2 to 5, while non-fashion consumers
was made using a simplified version of Rogers’ diffusion of have a value from 1 to 1.2. Therefore, the value of 1.2 can be
innovations model (2003). Rogers’ model traditionally consists seen as a threshold between fashion and non-fashion consumers.
of five types of ‘adopters’, categorized on the basis of innova-
tiveness – ranging from ‘innovators’ to ‘laggards’ (Rogers, Gender
2003, p. 281). For the purposes of this study we have chosen to
simplify these to two main categories for consumer fashion The results of a t-test suggest that women ( x 5 2.8115,
interest. Respondents of the survey who were categorized as N 5 208) have a significantly higher fashion scale than men
fashion consumers correspond to the highest 84% of the distri- x 5 2.5127, N 5 200; t-test: P 5 0.008, df 51, t 5 2.7). This
(
bution, while non-fashion consumers correspond to the lowest result corresponds with results offered by Tigert et al. (1976),
16% of the distribution. who found major differences between men and women in terms
Table 2 shows an overview of all the sixteen statements used of fashion involvement, and Lang et al. (2013) who demon-
in the survey and the literature source from which they were strated that women in the US are more fashion-trend sensitive
derived. We created questions that are not sourced, in order to than men.
replace the reverse coded questions from Lang et al. and to
complete the categories. Our questions are based on the litera- Age range
ture review and the study of Morgan and Birtwistle (2009). The results of an analysis of variance (ANOVA) indicate a sig-
nificant difference between age groups with regard to the fash-
Results ion scale (N 5 409; F 5 24.4; df 5 5; P < 0.0001). Younger
respondents have higher values on the fashion scale. The result
Fashion scale corresponds with Lang et al. (2013), who found a similar corre-
In order to test differences between gender, age and income lation between age groups and their fashion trend sensitivity.
with regard to the fashion scale, t-tests and analysis of variance This result also corresponds with the findings of Morgan and
were conducted. The results show major differences exist among Birtwistle (2009), who pinpointed young consumers as fast-
consumers in Ontario regarding their fashion index values. fashion consumers.
1. I seek out new fashion trends and I spend a fairly high proportion of my income and time on fashion. 2.55 1.32
2. ’I read the fashion news regularly and try to keep my wardrobe up-to date with fashion trends’ 2.57 1.33
(Tigert et al., 1976, p. 49).
3. ’I usually try to be different from others by wearing fashionable clothing’ (Lang et al., 2013, p. 711). 2.79 1.26
4. ’I am interested in shopping at fashion specialty stores rather than department stores for my 2.77 1.32
fashion needs’ (Lang et al., 2013, p. 711).
5. ’I am usually the first among my friends to buy the latest clothing styles’ (Lang et al., 2013, p. 711). 2.53 1.27
6. ’Compared to my friends, I own more of the latest fashion styles’ (Lang et al., 2013, p. 711). 2.66 1.23
7. I think I am a trendsetter and my clothes are very fashionable. 2.86 1.24
8. ’I am usually the first to know the latest fashion trends’ (Lang et al., 2013, p. 711). 2.63 1.24
9. ’Friends regard me as a good source of fashion advice’ (Lang et al., 2013, p. 711). 2.8 1.28
10. ’I like to buy new clothing early; just when the fashion trend comes out begins’ (Lang et al., 2013, p. 711). 2.67 1.26
11. I follow the fashion styles of celebrities and I find they influence my fashion purchasing habits. 2.44 1.3
12. ’I often influence the types of clothing styles my friends buy’ (Lang et al., 2013, p. 711). 2.62 1.25
13. I usually buy clothing because I am thrilled by a new fashion trend. 2.68 1.31
14. ’I buy new clothing often, even if I do not need it’ (Lang et al., 2013, p. 711). 2.67 1.36
15. I am not concerned if clothing is practical or timeless, and can still be worn in the next season. 3.13 1.27
16. ’I purchase new clothing more often than my friends’ (Lang et al., 2013, p. 711). 2.7 1.30
Resell
Swapping ANOVA results suggest a significant difference between a
An ANOVA test suggested that there is a significant difference respondent’s fashion index and their openness to reselling gar-
between respondents who have visited a swap event and their ments (F 5 26.9; df 5 4; P < 0.0001) and a post hoc Scheffe
fashion index (P < 0.001; df 5 4; F 5 17.391). A post hoc test indicates that in order to successfully resell a used garment,
Scheffe test indicated that the respondents of this study are split a person should have a high fashion index.
into two groups: those with higher fashion scale who know
what swapping is and have or would like to visit a swap event, Donate
vs. those with low fashion scale who have no interest in swap- The results of an ANOVA test suggest that there is no signifi-
ping or do not know what it is. Thus, while swapping might be cant difference between knowledge of where respondents can
a new way to manage unwanted clothing, it is strongly suited donate and their fashion index (F 5 0.454; df 5 5; P < 0.810).
for people with a higher fashion scale. Morgan and Birtwistle The results of a Chi-square test indicate that there is no signifi-
(2009) confirm this finding by reporting that some young fash- cant difference between men and women with regards to
ion innovators have used swapping to exchange clothes with knowledge about donation boxes (Chi2 5 2.5; df 5 5;
friends. Nonetheless, the high interest in swapping suggests that P 5 0.776). Further, a Chi-square test was used to analyse
swapping could be a desirable approach to help manage textile whether age has an effect on donation site awareness. The
waste. results indicated that there is no significant difference between
younger and older respondents with regards to donation knowl- suggests differences between the groups: individuals with a
edge (Chi2 5 32.5; df 5 25; P 5 0.143). Clothing donations are lower fashion index will decide to throw their clothes away if
not dependent on gender, age or fashion index. they are in such poor condition that nobody could wear them
For the sample of respondents in this study, 50% of all gar- anymore; whereas individuals with higher fashion index will
ments were targeted for donation; however, this is dependent dispose of their clothes to landfill, given that there seems to be
on convenience and accessibility of donation locations. This no other option, it is the most convenient means, and given
constraint is confirmed by other researchers (Domina and they want to discard their clothes immediately.
Koch, 2002; Birtwistle and Moore, 2007; Laitala and Boks, There is a major difference between fashion and non-fashion
2012). It should be noted that a survey only assesses self- consumers. For those with low fashion index, the reason for
reported behaviour reflecting the intended behaviour and not not donating is a perceived lack of value in the garments, while
the actual behaviour (Fishbein and Azjen, 1975). Therefore, a for those with a high fashion index the issue is more one of
50% donation rate may not accurately reflect reality, and these convenience and time. This distinction is important because
findings can be seen as a tendency. it shows how the consumer groups need to be addressed
differently.
Disposal
The ANOVA results suggest that there is a significant differ-
Discussion
ence between respondents’ disposal attitudes and their fashion The results indicate that consumers with a high fashion index
index (F 5 15.611; df 5 5; P < 0.0001). A post hoc Scheffe test (i.e. fashion consumers) and consumers with a low fashion
Table 4 Overview how consumers with lower and higher fashion scale participate in different reuse, recycle and disposal channels (source: authors)
Channels Test Consumers with a lower fashion scale Consumers with a higher fashion scale
Swapping ANOVA (P < .0001) - don’t know what swapping is - have no inter- - have visited a swap event and liked it, - would
est in swapping like to visit one
Take-back ANOVA (P < .0001) - never heard about this possibility - think - think take-back programs are a great idea and
nobody wants their old clothing have participated
Resell ANOVA (P< .0001) - have never tried and no interest in doing so - I often practice this, I think it works very well
Donate ANOVA no significant difference
Disposal ANOVA (0 < .0001) -clothes are in such bad condition nobody could - the most convenient way - want to get rid of
wear them anymore clothes immediately
index (i.e. non-fashion consumers) manage their textile waste A conceptual model (Fig. 1) shows the relationship between
differently. All consumers, regardless of their fashion interest, consumer fashion index and potential textile waste.
share a willingness to donate their unwanted clothes, and the The model illustrates how the textile consumption and poten-
overwhelming majority of all respondents (nearly 92%) know tial level of waste increases as fashion index increases (the top
where to donate them. When given a set of hypothetical gar- line). Regardless of fashion index, consumers donate about half
ments in various states of use, respondents planned to donate of their unwanted clothes, thus diverting the amount of textiles
on average 50% of these garments. While donation is widely disposed (second line from the top). The threshold between non-
practiced among all consumers, so too is disposal. The pre- fashion consumers and fashion consumers occurs around a fash-
existing assumption is that as fashion consumption increases ion index of 1.2. Beyond this point fashion consumers become
the rate of textile disposal also increases (Lang et al., 2013); increasingly interested in reselling, take-back and swapping their
however, perhaps surprisingly, our results indicate that people clothing. Each of these channels leads to further reductions in
with a higher fashion index are less likely to dispose of clothes textile waste disposal. We estimate they can divert a maximum
than those with a lower fashion index. Only fashion-interested of about 12% of potential waste (third line from the top). This
consumers are willing to participate in alternative methods for model shows textile consumption cannot be directly equated to
removing unwanted clothes: reselling (with 6% of participants textile waste. It might be more accurate to say instead that
engaged), swapping (3%), or take-back (3%) (see Table 3). increased consumption will increase the volume of unwanted
Although the degree to which alternative channels are used is garments, but not the tendency to ’throw-away’ clothes.
low, their use nonetheless reflects a desire to not dispose of High fashion consumers reduce their textile disposal by 62%
garments to landfill. This behaviour is reflected in the differing through their engagement in alternative channels, while non-
disposal rates, which is proportionally higher in non-fashion fashion consumers achieve about 50% diversion. This means
consumers than fashion consumers (50–38% respectively). In that for every 100 articles of clothing purchased a fashion con-
other words, one’s fashion index plays a role in one’s tendency sumer will dispose of 38 items to landfill; whereas a non-
to textile disposal. Notably, our results indicate that as fashion fashion consumer will dispose of 50 garments. However, fash-
consumption increases only the total amount of garments dis- ion consumers purchase more clothes than non-fashion consum-
posed of will increase, not the tendency of an individual to ers, so the total volume of disposed clothing will nonetheless
’throw-away’ more of their clothes to landfill disposal. This is remain higher for fashion consumers than non-fashion consum-
a new finding. ers. Nevertheless, the higher volume could be offset with an
increase in the use of alternative channels, especially since at Domina, T. & Koch, K. (1999) Consumer reuse and recycling of post-
present their use remains relatively limited (12%). consumer textile waste. Journal of Fashion Marketing and Manage-
ment, 3, 346–359.
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Donation is well established and according to our study results Research to Practice, 93, 35–40.
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