TLE 10- Contact Center Services

Name: _______________________________ Grade/Section: ________ Score: ____

School: ______________________________ Teacher: __________________________

FIRST QUARTER
WORKSHEET No. 5
Assessment of Personal Competencies and Skills

Activity 5.1
What do I need? What do I want?
Directions: Cut out pictures of things that you essentially need and things that you
personally would like to have. Share your experience while doing the activity.

Things I need Things I want

Activity 5.2
Directions: Compare and contrast the two products. Briefly discuss the changes and
development that were transpired from Product A to Product B.

Product A Product B

SCHOOLS DIVISION OF PASIG CITY 1

Caruncho Avenue, San Nicolas, Pasig City
 POSTTEST

Directions: Identify the following statements. Write your answer on the space
provided.
_____________ 1. These are things a person simply would to have.
_____________ 2. These are essentials to an individual to live with dignity and pride
in a community.
_____________ 3. It involved changes to an existing product.
_____________ 4. and ________________ 5. Other basic needs aside from food, water,
clothing and shelter.

Key to Correction
Healthcare 5.
Education 4.
Development
Product 3.
Needs 2.
Wants 1.

Post-Test

SCHOOLS DIVISION OF PASIG CITY 2

Caruncho Avenue, San Nicolas, Pasig City