INTERVIEW QUESTIONNAIRE

Name of the interviewee

Nasir

Name of interviewers

Sana Rafiq

Iram zaman

Maryam Ehsan

Shainum Badshah

Alamdar Ali
 DEPARTMENT OF MANAGEMENT SCIENCE

INTERVIEW QUESTIONS

1- Please give your brief Introduction and tell us about designation?

My name is Muhammad nasir and I am HR manager of super asia in Gujranwala

2- Please tell us about your experience?

I am working in super asia for almost 9.5 years for straight 8 years I work as a HR

assistant manger and from 1.5 years I am working as HR manager I did not belong from

HR field but I had skills and motivation towards it.

3- Please tell us about your qualifications.

I did simple BA and because my interest in HR so I have done some diplomas which

helps me in my career development.

Human Resource Planning

1- Who is accountable for reviewing HR requirement in particular department?

The HR department is responsible for HR requirements in each department.

2- What are sources who provide this information to HR department?

We have software, registers, asistant and some time we do personal talk with

employees

3- Who do job analysis for needs of department?

Job analysis is need because we need to understand the specific tasks, responsibilities

and qualification required for each job this help us understanding the knowledge and
 skills setting performance criteria and to align with HR practices such as

recruitment ,training and development.

4- To whom this information communicated in the organization?

Supervisor give information to respective department head and then department head

make aware to the HR manager or HR department and thab HR work on that.

Importance of HR in the Organization

1. What is the purpose of human resources in this organization?

The purpose of human resources in this organization is to ensure the effective management of

employees including recruitment, training, performance management and employee development.

2. What are the major human resources objectives?

The major human resources objectives in the organization is to achievie organizational goal that

we achive through utilizing our labor to meet the organizational standards

Work culture

We provide productive and safe environment to the labor and management to enhance the work

culture

Give powerto them, take their views on things, open for suggestion ,by giving good pay structure

3. What is the reporting relationship? (whom does HR report)

We report to top management and executive team

4. Are functional goals specific and understood?

The function are align and specific but sometimes they change according to situation

5. Are human resources procedures in written form?

No it is not in written form but we strictly follow the rules and make sure nobody violate them

6. What is the level of know-how in the human resources function?

 Recruitment and Selection

7. What is your recruitment process?

We have two types of recruitment process

Labor recruitment;

They done their labor recruitment through their own training center and they have their own CV

bank they try to hire from these training centers because they are already trained and came in the

field after the 3to 6 months training they understand every thing already we don’t hire from

outside untrained labor because for them which is difficult to survive they don’t have practical

knowledge when they hire they need guaranty for every applicant and that guaranty person

(SEEFARISH KHUNDA) must be within the organization and it is necessary for both permanent

and temporary labor

Management recruitment

First they design the job description in which they tell what they want they out it on their social

media handles and they give job description to local recruitment offices and they give people

according to that they have their own CV bank they try to short list from their on priority base

then see other resources and the final decision is made by department head

8. Where does the HR function obtain its people? How are staff selected?

9. Are retention rates higher or lower than those of competitors? Why?

 Our attrition rate is high because labor is keep shuffling in the organization because they are

doing seasonal work so for the summer they need different skill labor and in winter they need

different skill labor

10. Are HR employees encouraged to rotate to other jobs?

They don’t have this concept of the rotating empolyees in the organization Management is

constant but the labor is not constant we keep changing them according to need and sometime

they left the job by their own

11. Is the acceptance-to-offer ratio lower or higher than that of competitors? To what is the difference

attributable?

12. Why do employees stay? Why do they leave? Where do they go?

They give them good salary package then the competitors and they listen to their problems

personally and try to help them and they also give them good security offers

In their organization they don’t really have a permeant labor because of nature of work but they

do have labor who work for them from long time they earn good amount from seasonal work and

they leave till the time they wont run out of that money

13. What is your training and development process?

From last 8 years there is no concept of training and development in their organization but they

don’t share any culture of development but from last 1.5 years they are paying attention on

training and development and also conduct some session of training but still the employees are

not accepting it because they don’t have background of this we don’t hire fresher very offen
 because we have to trained them before sending them to the field we hire labor from training

institute because they are already trained

14. Did your organization give training for promotion?

15. What performance management tools are used?

16. What is your pay structure?

17. What is your performance criteria?

18. Tell us about your company compensation, bonces and salary packages?

19. Does the company pay competitively?

20. How your organization design reward system?

21. How competitive are financial rewards?

22. Are there appropriate non-financial rewards?

23. What is your turnover rate?

24. Tell us about your product life cycle?

25. How your organization done data storage system?

26. How would you describe your sale system?

27. Tell us about your retention process /rate?

28. Are HR policies explicit, and do they extend into most areas of operation?

29. Are HR policies kept current and developed as needed to meet problems that arise?

30. Is there a formal process for reviewing and updating HR policies and procedures?

31. What is the environment-the mental and emotional atmosphere created by the top functional

manager-within which the human resources employee must function?

32. What forces determine or limit the behavior of the human resources employee in relation to

others in the organization?

33. Is there a mandatory age limit to retirement?

34. What is your retirement process?

35. How your organization done job analysis?

36. How your organization manage and control fraud and risk?

37. How would you describe the employee opportunity or discrimination?

38. How your organization conduct audit?

39. Does HR manager participate in addressing organization’s strategic, tactical and policy issues?

40. Is there only department who is responsible and accountable for planning, establishing,

overseeing and coordinating all HR policies?

41. Does HR functions align with customer needs?

42. Are all personnel in the company competent and trained?

43. Are employees are compensated and their salaries up to the standard minimum wage rate by

Government of Pakistan?

44. What are your future plans for HR department in Super Asia?