AURLTD105 Diagnose and repair light vehicle suspension systems

Assessment 1 – Questioning – Written Assessment

Student Name Student ID Number

Unit Start Date Unit End Date

Assessment Due Date Date Submitted

This cover sheet is to be completed by the student and assessor and used as a record to determine student
competency in this assessment task

The assessment process and tasks were fully explained. Yes / No

I am aware of which evidence will be collected and how. Yes / No

I am aware of my right to appeal an assessment decision. Yes / No

I am aware that I can locate The RTO Complaints and Appeals Policy and Procedure on their Yes / No
website at [Link]

I have discussed any additional educational support or reasonable adjustments I require in order to
undertake this assessment with the Student Support Services Officer and Trainer / Assessor, (if Yes / No
applicable). e.g. Student Handbook and Access and Equity Policy [Link]

I have access to all required resources? Yes / No

Cheating & Plagiarism Declaration

Student Declaration: In accordance with The RTO Plagiarism Policy, I hereby acknowledge by signing this
declaration that I have not cheated or plagiarised any work regarding the assessment tasks undertaken in this unit
of competency except where the work has been correctly acknowledged.
NOTE: Student MUST sign this prior to submitting their assessments to the assessor

Signature Date: ______ / ______ / 20______

Satisfactory or Not Yet Satisfactory

Assessment Results
(Please circle the assessment result for this task)

Feedback to Student - Please provide general feedback on the Student’s performance

Student Declaration: - I verify that the work completed Assessor Declaration: - I verify that I have adequately
is my own and that I was adequately informed of the explained and negotiated the assessment tasks with the
assessment process prior to commencing this student prior to commencing assessment.
assessment task.

Student Name: Assessor’s Name:

Student Signature Date Assessor Signature Date

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 AURLTD105 Diagnose and repair light vehicle suspension systems

Student Guide for Written Knowledge Assessment

Overview of This is a written assessment task you will be assess on your knowledge of diagnosing and
Assessment repairing light vehicle suspension systems.
The topics that will be covered in the assessment are:
1. Prepare to diagnose and repair light vehicle suspension system
2. Diagnose light vehicle suspension system
3. Repair light vehicle suspension system
4. Complete work processes
This assessment will ensure that the elements, performance criteria, performance evidence
and knowledge evidence required, and conditions are adhered to demonstrate competency
in this unit assessment task.
 Read the assessment carefully before commencing.
 Your Assessor will use the assessment criteria in this document and will provide
feedback / comment.
 You MUST answer all the questions in the assessment tasks in your own words and
own handwriting.
 This is an “Open Book” assessment, and students can use the resources listed in
the “Resources Required” section below.

Task/s to be To complete this written assessment, you will need to answer the 101 questions comprising
assessed of Multiple Choice, True and False, Fill-in the Gap and Short Answer questions.

Time allowed On average, the Assessment should take 4 – 6 hours to complete.

Location This theory assessment will be completed in a classroom under the supervision of a
trainer/assessor.

Decision making The candidate must be able to demonstrate knowledge to complete the tasks outlined in the
rules elements, performance criteria and foundation skills of this unit, including knowledge of:
 Methods to locate and interpret information required to diagnose and repair light
vehicle suspension systems, including:
o Information provided by customers and supervisors
o Manufacturer specifications and procedures or equivalent documentation
 Workplace procedures required to diagnose and repair light vehicle suspension
systems, including:
o Establishing serviceability of tools and equipment
o Documentation procedures
o Housekeeping procedures, including:
 Examination of tools and equipment
 Storage of equipment
 Identification, tagging and isolation of faulty equipment
 Disposal of excess materials
 Recycling procedures
 Workplace health and safety (WHS) requirements relating to diagnosing and
repairing light vehicle suspension systems, including identifying hazards and
controlling risks associated with:
o Working with stored energy in springs and torsion bars, including
procedures for removing tension from suspension components

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 AURLTD105 Diagnose and repair light vehicle suspension systems

o Manual handling heavy suspension system components

 Principles of light vehicle suspension systems and associated components,
including:
o Rigid and independent suspensions
o Sprung and unsprung mass
o Ride and curb height
 Purpose and operation of light vehicle suspension systems and components,
including:
o Coil spring suspension, including:
 Types of coil springs and deflection rates
 Front coil spring suspension arrangements, including short arm and
long arm suspension
 Rear coil spring suspension arrangements
o Strut or MacPherson suspension
o Leaf spring suspension
o Torsion bar suspension
o Multi-link suspension
o Hydraulic suspension
o Pneumatic suspension
o Suspension system components, including:
 Ball joint function and operation
 Stabiliser bar function and operation
 Watts link and panhard rod function and operation
o Independent rear suspension arrangements and operation
o Shock absorber function and operation, including:
 Gas-filled shock absorbers
 Strut or MacPherson shock absorbers
o Hub assemblies and bearing arrangements, including:
 Hubs with tapered roller bearings
 Hubs with unitised bearings
 Diagnostic testing procedures for light vehicle suspension systems, including
procedures for analysing:
o Component wear
o Abnormal system noise
 Repair procedures for light vehicle suspension systems, including procedures for:
o Removing and replacing:
 Ball joints
 Suspension bushes
 Shock absorbers
 Macpherson struts
 Coil springs
 Leaf springs
 Torsion bars
o Compressing coil springs
o Replacing and adjusting bearings for hubs with:
 Tapered roller bearings
 Unitised bearings
 Post-repair testing procedures for light vehicle suspension systems

Assessment Competency is to be assessed in the workplace or a simulated environment that accurately

conditions reflects performance in a real workplace setting.
Assessment MUST include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals MUST provide
evidence that links them to the light vehicle suspension systems that they have worked on,

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 AURLTD105 Diagnose and repair light vehicle suspension systems

e.g., Repair orders.

Assessors MUST verify performance evidence through questioning on skills and knowledge
to ensure correct interpretation and application.
The following resources MUST be made available:
 Automotive repair workplace or simulated workplace
 Workplace instructions
 Manufacturer suspension system specifications
 Light vehicles with faults in the suspension systems specified in the performance
evidence
 Diagnostic equipment for light vehicle suspension systems
 Tools, equipment and materials appropriate for repairing light vehicle suspension
systems
Assessors of this unit MUST satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.

Resources required Learning Resources available to students include:

 Automotive Technology (A System Approach) 7th Edition – Chapters 2, 5, 6, 7, 45 &
46
 Websites –
 Trainer Handouts

Results/Re-  The Assessor will grade the assessment and record the result on the front page of
assessment this document (S) – Satisfactory if all observable behaviours are correct and (NS)
not satisfactory if any areas are left incorrect
 Feedback will be provided on either result
 Where a student receives a ‘NS – Not Satisfactory’ result, the assessor will discuss
the area of the non-compliant observable behaviour and an opportunity given for re-
assessment. This may be through direct observation or a different method of
assessment e.g. verbal/oral questioning, problem solving exercise.
 If the outcome is again not satisfactory the student result will be deemed (NYC) not
yet competent. Additional feedback will be given, and a time agreed upon for further
assessment after additional training and skills practice has taken place, this
information will be recorded, dated and signed in the re-assessment area on the
last page of this document
 Where all the assessment tasks have been graded (S) Satisfactory, the student will
be deemed C – Competent for the practical component and the result recorded and
signed in the area indicated on the last page of this document

Reasonable If the participant is unable to undertake the written assessment as designed, an interview
Adjustment (verbal questioning) may be used as an alternate approach.

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Assessment 1 – Questioning

Written Assessment

1. Identify four (4) important items of personal safety protection or PPE when diagnosing faults on light vehicle
suspension systems?
1

Fill in the Missing Words

2. Place the missing words to complete the following statement about working safely with suspension systems
using the following words.

Missing Words: disconnect, force, injury, knuckle, spring

The coil spring exerts a tremendous _______________ on the control arm. Before you _______________
either control arm from the _______________ for any service operation, contain the spring with a
_______________ compressor to prevent it from flying out and causing _______________.

True or False question

3. To remove a coil spring, raise and support the vehicle by its frame.

☐ True or ☐ False

True or False question

4. When lifting and moving heavy suspension components, twist at the waist to change direction.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

5. When lifting and moving heavy suspension components, you must ________.

A. Place your feet close to the heavy suspension components. Position your feet so you will be able to maintain
a good balance.
B. Keep your back and elbows as straight as possible. Bend your knees until your hands reach the best place to
get a strong grip on the object.

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C. Keep the heavy suspension components close to your body, and lift it up by straightening your legs. Use your
leg muscles, not your back muscles.
D. All the answers are correct.

Fill in the Missing Words

6. Place the missing words to complete the following statement about rigid (live axle) and independent
suspension systems using the following words.

Missing Words: axles, commercial, move, reduces, road, transferred, wheel.

Rigid _______________ connect the wheels on each side of the vehicle so that some of the
_______________ movement of one wheel will be _______________ through the axle to the
_______________ on the other side of the vehicle. Rigid axles are used on the rear of light
_______________ vehicles and some passenger vehicles.
With independent front or rear suspensions, the wheels are able to _______________ up and down
independently of each other, and this _______________ body movement to improve vehicle ride.

7. Identify three [3] tasks that an independent front wheel suspensions system must perform.

8. Explain the difference between sprung mass and unsprung weight?

9. What does vehicle ride height determine?

Multiple Choice question. Select the correct answer.

10. Proper vehicle ride height is a compromise between ________ without sacrificing safety.

A. Practicality.
B. Handling.
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C. Stability.
D. All the answers are correct.

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True or False question

11. Curb height is an important dimension because it affects the other alignment angles.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

12. The core of any suspension system is the ________.

A. Wheel spindle assembly.

B. Spring.
C. Ball joint.
D. Control arms.

13. List at least five [5] functions of the suspension system

Multiple Choice question. Select the correct answer.

14. The coil springs of the vehicle __________?

A. Support the weight of the vehicle.

B. Respond to wheel jounce.
C. Respond to wheel rebound.
D. All answers are correct.

15. Identify the three [3] types of springs used in front and rear suspensions system.

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16. There are two [2] basic designs of coil springs. What are they?

Multiple Choice question. Select the correct answer.

17. A coil spring that is cylindrical in overall shape and has closely spaced coils at one end and widely space coils
at the other end is called a __________ spring.

A. Torsional reflex.
B. Progressive rate.
C. Truncated cone.
D. Barrel.

18. Explain how the linear rate spring operates?

19. Explain the design and operation of the variable rate spring?

Multiple Choice question. Select the correct answer.

20. A typical Short-Long Arm (SLA) suspension system has ______.

A. An upper short arm and a lower long arm.

B. Two arms of equal length.
C. A lower short arm and an upper long arm.
D. None of these answers is correct.

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Fill in the Missing Words

21. Place the missing words to complete the following statement about short and long arm suspension using the
following words.
Missing Words: arms, joint, moves, steering, wheel
Each _______________ is independently connected to the frame by a _______________ knuckle, ball
_______________ assemblies, and short upper and longer lower control _______________. Because the
upper arm pivots in a shorter arc, the top of the wheel _______________ in and out slightly, but the tire’s road
contact remains constant.

Multiple Choice question. Select the correct answer.

22. What occurs when a wheel hits a dip or hole and moves downward?

A. Jounce.
B. Free length.
C. Deflection.
D. Rebound.

23. Name the three [3] basic types of rear suspensions arrangements.

Multiple Choice question. Select the correct answer.

24. What type of rear suspension is subject to axle tramp?

A. Live axle with coil springs.

B. Live axle with leaf springs.
C. Double wishbone.
D. Multilink.

True or False question

25. Strut design in the conventional MacPherson strut, the coil spring surrounds the upper part of the strut.

☐ True or ☐ False

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Multiple Choice question. Select the correct answer.

26. Which of the following is NOT part of an upper strut (MacPherson) mount?

A. Ball bearing.
B. Rubber core.
C. Upper spring seat.
D. Upper ball joint.

Multiple Choice question. Select the correct answer.

27. The MacPherson strut system uses a ________-type ball joint?

A. Compression.
B. Tension.
C. Follower.
D. None of the answers is correct.

Fill in the Missing Words

28. Place the missing words to complete the following statement about MacPherson struts using the following
words.

Missing Words: appearance, combination, MacPherson, operate, shock, spring, steering, strut, suspension

The MacPherson _______________ suspension is dramatically different in _______________ from the

traditional independent front _______________, but similar components _______________ in the same way
to meet suspension demand.
The _______________ strut suspension’s most distinctive feature is the _______________ of the main
elements into a single assembly. It typically includes the _______________, upper suspension locator, and
_______________ absorber. It is mounted vertically between the top arm of the _______________ knuckle
and the inner fender panel.

True or False question

29. All leaf springs are mounted to the vehicle lengthwise.

☐ True or ☐ False

True or False question

30. Multi-leaf springs are fixed rate springs.

☐ True or ☐ False
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True or False question

31. A centring pin is often used on a leaf spring to keep the axle properly located on the springs.

☐ True or ☐ False

True or False question

32. A leaf spring may be made from a fibre composite material.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

33. Which of the following is NOT a type of leaf spring?

A. Carbon/carbon composite.
B. Multiple leaf.
C. Fibre composite.
D. Monoleaf.

Multiple Choice question. Select the correct answer.

34. In what type of leaf spring is the centre of the spring mounted to the vehicle’s chassis and the outer ends
fastened to the ends of the axle housing or wheel spindles?

A. Asymmetrical.
B. Longitudinal.
C. Transverse.
D. Bilateral.

Multiple Choice question. Select the correct answer.

35. Torsion bar suspension is usually found on.

A. High-performance cars.
B. Luxury cars.
C. Economy cars.
D. Light pick-up and SUV’s.

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Fill in the Missing Words

36. Place the missing words to complete the following statement about torsion bar suspension using the following
words.

Missing Words: absorb, attached, compressing, heat-treated, lowered, resists, springs, twists, wheel

Torsion bars serve the same function as coil _______________. In fact, they are often described as
straightened-out coil springs. Instead of _______________ like coil springs, a torsion bar _______________
and straightens out on the recoil. That is, as the bar twists, it _______________ up-and-down movement. One
end of the bar – made of _______________ alloy spring steel – is attached to the vehicle frame. The other
end is _______________ to the lower control arm.
When the _______________ moves up and down, the lower control arm is raised and _______________.
This twists the torsion bar, which causes it to _______________ road shocks.

37. What are three (3) different multi-link rear suspensions?

True or False question

38. A multilink rear suspension uses several control arms to guide the wheel.

☐ True or ☐ False

39. Explain the purpose hydropneumatic suspension system?

40. What is the purpose of the “GAS” in an hydropneumatic suspension system?

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Multiple Choice question. Select the correct answer.

41. The most advanced computer-controlled suspension systems are true active suspensions. They use high-
pressure _____ actuators to carry the vehicle’s weight rather than conventional springs or air springs.

A. Hydraulic.
B. Pneumatic.
C. Electromagnetic.
D. Vacuum.

Fill in the Missing Words

42. Place the missing words to complete the following statement about adaptive (pneumatic) suspension using
the following words.

Missing Words: computer, damping, mode, road, sensors, shock, spring, systems, vehicle

Adaptive suspensions use electronic _______________ absorbers with variable valving. In some cases,
variable air _______________ rates are used to adapt the vehicle’s ride characteristics to the prevailing
_______________ conditions or driver demands. Electronic _______________ monitor factors such as
vehicle height, _______________ speed, steering angle, braking force, door position, shock
_______________ status, engine vacuum, throttle position, and ignition switching. A _______________ is
used to analyse this input and switch the suspension into a pre-set operating _______________ that matches
existing conditions. Some _______________ are fully automatic. Others allow the driver to select the ride
mode.

43. What does the compressor do in the adaptive (pneumatic) suspension system?

True or False question

44. The airflow to the springs is controlled by the interaction of the air compressor, system sensors, computer
control module, and solenoid valves. All of the air-operated parts of the system are connected by nylon tubing.

☐ True or ☐ False

45. What is the purpose of the ball joint?

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Multiple Choice question. Select the correct answer.

46. Ball joints are mounted to the control arms by.

A. Rivets and bolts.

B. Press fit.
C. Being threaded into the control arm.
D. All answers are correct.

True or False question

47. Ball joints are a load-carrying ball joint supports the car’s weight and is generally found on the control arm that
the spring rests on.

☐ True or ☐ False

48. How does a stabiliser bar work?

True or False question

49. The stabiliser bar provides directional stability by reducing body roll.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

50. The stabiliser bar link connects the stabiliser bar to the.

A. Steering knuckle.
B. Lower control arm.
C. Frame/unibody.
D. Torsion bar.

Multiple Choice question. Select the correct answer.

51. When both front wheels go into jounce, the stabiliser bar?

A. Transfers the jounce force from the front wheels to the rear axle.
B. Transfers the jounce force to the shock absorbers.

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C. Transfers the jounce force to the frame/unibody.

D. Pivots in its bushings but does not transfer any force.

52. What does the Panhard rod do?

53. What is a Watts link?

True or False question

54. Polyurethane suspension bushings improve the vehicle’s road-holding ability and handling.

☐ True or ☐ False

True or False question

55. Polyurethane suspension bushings help reduce torque steer in FWD vehicles.

☐ True or ☐ False

True or False question

56. Rubber bushings used in a control arm flex and twist as the control arm moves up and down.

☐ True or ☐ False

57. What are the three (3) main types of independent rear suspensions system on light vehicles?

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58. On a front wheel drive vehicle, the strut independent rear suspension system, what is the function of the
lateral control arms?

59. What are swing axles and where can they be found?

True or False question

60. Shock absorbers are always mounted vertically, not at an angle.

☐ True or ☐ False

True or False question

61. The faster a shock absorber moves, the more resistance it has to the movement.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

62. Gas-filled shock absorbers perform better on rough roads because the pressurised gas?

A. Increases the spring rate.

B. Increases extension resistance.
C. Helps prevent fluid aeration.
D. Absorbs heat energy.

True or False question

63. Shock absorbers, despite their name, actually dampen spring movement instead of absorbing shock.

☐ True or ☐ False

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Fill in the Missing Words

64. Place the missing words to complete the following statement about wheel bearings using the following words.

Missing Words: axle, bad, commonly, front, housing, hub, maintenance, shaft, Tapered, wheel

The purpose of all bearings is to allow a shaft to rotate smoothly in a _______________ or to allow the
housing to rotate smoothly around a shaft. Wheel and _______________ bearings do this for a vehicle’s
wheels. Typically, on driving axles, the _______________ is mounted to the hub of an axle shaft and the
_______________ rotates within a housing on an axle bearing. Wheel bearings are used on non-driving
axles. The wheel’s _______________ rotates on a shaft called the spindle. Axle bearings are typically
serviced with the drive axle. _______________ roller wheel bearings, however, require periodic
_______________ and are often serviced with suspension and brake work. Although there is a distinction
between axle and wheel bearings, the bearings for the _______________ wheels on a FWD and 4WD vehicle
are _______________ called wheel bearings. Regardless of what they are called, _______________
bearings can cause noise, vibration, handling, and tire wear problems.

True or False question

65. A weak suspension spring can affect the wheel alignment.

☐ True or ☐ False

True or False question

66. A weak suspension spring can cause poor braking.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

67. A technician is checking a suspension complaint. He depresses the front bumper a few inches by hand then
releases it. When the front bumper is released, it oscillates up and down about three times before coming to
rest. What could be the problem?

A. Worn ball joints.

B. Worn stabiliser links.
C. Worn shock absorbers.
D. Worn springs.

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Multiple Choice question. Select the correct answer.

68. Which of the following would NOT cause rattling noise on road irregularities?

A. Worn shock absorbers.

B. Leaking shock absorbers.
C. Broken spring insulators.
D. Worn strut rod grommets.

Multiple Choice question. Select the correct answer.

69. A weak spring will NOT cause.

A. Poor braking.
B. Abnormal steering.
C. Premature U-joint failure.
D. Premature ball joint failure.

Multiple Choice question. Select the correct answer.

70. When checking the front ball joints on a vehicle that has the springs mounted on the lower control arms, a jack
should be placed under the _____ to take the spring tension off the ball joint.

A. Inboard end of the lower control arm.

B. Outboard end of the lower control arm.
C. Frame/unibody.
D. Strut rod.

Multiple Choice question. Select the correct answer.

71. Radial and axial in the ball joints is checked using a?

A. Straightedge.
B. Dial caliper.
C. Beam-type torque wrench.
D. Dial indicator.

72. Identify six (6) problems caused by sagging coil springs.

1 4

2 5

3 6

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73. Looking at the two shock absorbers below, which one is the faulty shock absorber and why?

A B

74. What are the three (3) types of abnormal noises that may be heard from a faulty suspension?

True or False question

75. Torsion bars are directional and are marked either right or left to identify on which side it is to be used when
replacing them.

☐ True or ☐ False

True or False question

76. The simplest way to remove a ball joint is by heating the control arm near the ball joint with an oxyacetylene
torch, then driving the ball joint out using a hammer and brass drift.

☐ True or ☐ False

True or False question

77. A technician replaces front coil springs in pairs.

☐ True or ☐ False

True or False question

78. A technician marks the coil springs for position and orientation when removing coil springs that will be reused.
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☐ True or ☐ False

Multiple Choice question. Select the correct answer.

79. After installing a new control arm bushing, the control arm end cap nuts or bolts should not be torqued until
the vehicle?

A. Is at curb height.
B. Has been bounced and allowed to settle out.
C. Front end has been aligned.
D. Both “is at curb height” and “has been bounced and allowed to settle out”.

Fill in the Missing Words

80. Place the missing words to complete the following statement about replacing a coil spring using the following
words.

Missing Words: arm, ball, bungee, compressors, control, forcing, joints, lowered, plates, positioned, remove,
spring, stabiliser, support, washer

To remove a coil spring, raise and _______________ the vehicle by its frame. Let the control
_______________ hang free. Remove wheels, shock absorbers, and _______________ links. Disconnect the
outer tie-rod ends from their respective arms. _______________ the brake caliper and support it with a wire
or _______________ cord so it does not hang on the brake hose. Unload the ball _______________ with a
roll-around floor jack. Jack under the lower _______________ arm from the opposite side of the vehicle. This
allows the jack to roll back when the control arm is _______________. Position the jack as close to the lower
_______________ joint as possible for maximum leverage against the spring. The _______________ is
ready for the installation of the spring compressor. There are many different types of spring
_______________. One type uses a threaded compression rod that fits through two _______________, an
upper and lower ball nut, a thrust washer, and a forcing nut. The two plates are _______________ at either
end of the spring. The compression rod fits through the plates with a ball nut at either end. The upper ball nut
is pinned to the rod. The thrust _______________ and forcing nut are threaded onto the end of the rod.
Turning the _______________ nut draws the two plates together and compresses the spring.

Multiple Choice question. Select the correct answer.

81. From the image below, what is the technician fitting with the pressing tool into the control arm?

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A. Tie-rod end.
B. Ball joint.
C. U-joint.
D. Stabiliser link bush.

82. If the ball joint is riveted, how are the rivets removed to replace the ball joint and how is the new ball joint
fitted?

83. Explain how control arm bushes removed and replaced?

84. From the two (2) images below, what is the technician doing?

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Fill in the Missing Words

85. Place the missing words to complete the following statement about replacing a leaf spring using the following
words.

Missing Words: absorber, housing, insulator, jack, remove, shackle, springs, stands, U-bolts, vehicle, wheel

1 Raise the _______________ with a jack under the centre of the rear-axle housing, and place
_______________ under the subframe to support the rear of the vehicle.
2 Remove the _______________ to make the spring more accessible.
3 Disconnect the shock _______________ at its lower mounting, or at both mountings if it is to be removed.
4 Lower the jack so that the _______________ hang.
5 Remove the nuts from the _______________ and remove the spring plate and _______________ from
under the spring
6 Remove the U-bolts and raise the _______________ until it lifts the rear axle from the spring. The jack
now supports the rear-axle _______________.
7 Disconnect the rear _______________ and lower the end of the spring to the floor.
8 Remove the bolt from the spring hanger at the front of the spring and _______________ the spring.

86. From the images below, explain the four step (4) process to remove the tapered roller bearings from the rear
drum assembly.

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Fill in the Missing Words

87. Place the missing words to complete the following statement about fitting tapered roller bearings using the
following words.

Missing Words: adjusted, bearings, end-float, grease, rollers, seal

1 Pack the _______________ with specified grease, ensuring that all the space between the
_______________ and the cage is completely filled.
2 Coat the spindle and the inside of the hub with _______________. Grease should also be applied to the
seal surface and to the inside of the _______________.
3 After the hub and bearings are installed, the bearings should be _______________. Generally, they are
given minimum _______________ or a light preloading.

88. How is the unitised bearing retained in the steering knuckle?

89. Consider the various post service checks that you would make during a road test on the suspension system?

Multiple Choice question. Select the correct answer.

90. Which source of information will give you the most detail about diagnose and repair suspension systems on
the vehicle you are working on?

A. Workshop manual.
B. Owner’s manual.
C. Google.
D. Textbooks.

91. Why is it very important that the Job Card is completed correctly?

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True and False

92. An automotive technician must adhere to workshop safety guidelines and procedures when using all tools and
equipment.

☐ True or ☐ False

True and False

93. An automotive technician is required to document the work that was performed on a vehicle. Writing or typing
in the description of the steps performed during the diagnosis of the vehicle should be worded as if the
technician is talking to the customer.

☐ True or ☐ False

True and False

94. Inspect your tools for cracks, broken parts, or other dangerous conditions before you use them. Never use
broken or damaged tools.

☐ True or ☐ False

True and False

95. For best results and long tool life, each tool used must be cleaned and checked before placing it back into the
toolbox.

☐ True or ☐ False

Multiple Choice question. Select the correct answer.

96. Lockout/tagout practices and procedures are intended to reduce the risk of automotive technicians’
inadvertently using tools, equipment or materials that have been determined to?

A. Be unsafe or potentially unsafe.

B. That are in the process of being serviced.
C. Both “Be unsafe or potentially unsafe” and “That are in the process of being serviced”.
D. Neither “Be unsafe or potentially unsafe” and “That are in the process of being serviced”.

True and False

97. Disposing of worn or damaged control arms can be recycled in a metal recycling drum.

☐ True or ☐ False

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True and False

98. Second-hand steering components, shock absorbers, springs etc that are in good condition can be reused on
the other vehicles of the same make and model?

☐ True or ☐ False

True and False

99. An automotive technician must adhere to workshop safety guidelines and procedures and follow the
manufactures procedures in the workshop manual when diagnosing faults in suspension systems.

☐ True or ☐ False

100. You are replacing the rear lower control arm on a Mitsubishi Pajero and require the torque specifications for
the mounting bolts and what condition the vehicle should be in when tightening the bolts. Referring to the
Mitsubishi Pajero “Rear Suspension” Workshop Manual, locate and interpret the torque specifications for the
mounting bolts condition the vehicle should be in when tightening the bolts:
Torque Specifications for the Mounting Bolts:

Condition Tightening the Bolts:

Multiple Choice question. Select the correct answer.

101. A work order is selected or assigned to a service technician who then performs the listed tasks. The work
order should be written so that the technician knows exactly what needs to be done. However, if there is any
doubt, the technician should clarify the needed task with the ________ or the person who spoke to the
customer.

A. Service advisor.
B. Service technician.
C. Spare parts manager.
D. New car sales manager.

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