BCM TEST PLAN & REPORT

Version 1.4

TCS House, Raveline Street, Fort

Mumbai 400 001,India
September 2016

TCS Internal
 DOCUMENT REVISION LIST

Document Name : BCM TEST PLAN & REPORT TEMPLATE

TCS Internal
Document Number : 1.0

Revision No. Revision Revision Page Change type (add /

Date Description No. modify / delete)

1.4 07- Nov- 2016 Added the point to advise 'Reading the Drill Pg No 3 Add
report Review checklist' before starting any drill
by stakeholders."

1.3 31-Aug-2015 Change in roles due to revised Enterprise Risk 3 Modify

Management(ERM) framewrk
(1). Reference to OU Risk Officer changed to
IOU CML under notes for page no.3

1.2 01 Sep - 2014

(1) Merged TEST PLAN and TEST REPORT
Templates into single document

(2) Provision to capture the associates

participating in the drill

(3) Provisioned to document text execution

time and RTO separately

(4) Included table to capture the details of

the screenshorts

(5) Removed the drill status as partial

sucessful which was earlier present.

1.1 03 Dec -2013 Actual and Planned values for RTO and
RPO has been done.

1.0 25-Jul-2012 First release

3
 BCM TEST PLAN & REPORT

Account & Schedule

Account / Relationship Name: NGM India
AU Small Finance Bank Ltd. FIG Solution for BC Model-Initiate the
Name of (Service / Sub Service / Asset) 1
calls through the calling tree
Test Execution Date (DD-MMM-YYYY) 08/08/23
Test Type (Make it as Bold) Table Top | Walkthrough | Simulation Exercise
Test Exercise Supervised by Anuradha
Test Report Prepared by Anuradha
Reviewed by2 Induprakash Singh
AU BANK| IT Office|Aatish Market|5th Floor FIG CELL|
Location3
JAIPUR,RAJASTHAN(302020)|

Plan & Objective

Scope of Testing4
(scenarios to be tested)
Call Tree Simulation- Services, components, assets, modules,
functions, scenarios tested

Test Call Tree to ensure that each & every individual associate is reachable

Testing Objective
(What is to be achieved by this test)

1
The Asset Name or Sub Services that are subjected to testing has to be briefly described here.
2
The Test Report has to be reviewed by the respective IOU CML
3
The Primary Location (TCS Facility) where the Outage scenario is simulated.
4
In the Scope of testing – Indicate the outage scenario that is been planned for simulation along with the
continuity strategies those will be tested during this exercise.

4
 NA

Roll Back Plan

(For Simulation Exercise alone)

Associates Participating in the Test5

S. No. Name Emp. ID Team Role

AU FIG Solution
1 Anuradha 1244280 Project Leader
for BC Model
AU FIG Solution
2 Sahil Yadav 2203620 Team Member
for BC Model
AU FIG Solution
3 Induprakash Singh 354347 Group Leader
for BC Model

Activity Steps

Expected
Execution Result expected Actual Result of Actual time taken for the
Steps for the test duration for
Responsibility of the test step the test step step
execution

Associate is
responded to my
Associates can be call within the
Call to Anuradha 10 Min 5 Min
Sahil Yadav reached expected time

Associate is
Anuradha Associates can be responded to my
Call to Sahil Yadav 15 Min 10 Min
reached call within the
expected time

Call to Induprakash Associates can be 20 Min 10 min

Anuradha reached Associate is

5
 responded to my
call within the
expected time

5
All the associates participating in the drill should read the drill report review checklist before starting the
drill

Test Results

Metrics Target (Planned) Actual (Achieved)

Service Recovery Time Objective [RTO] : 6 45 Min 25 Min
Service Recovery Point Objective [RPO]7 : NA
Total Test Execution time : 45 Min 25 Min
Test evaluation (Make the appropriate outcome as Bold): Remarks (Any comments on outcome):

i. Successful
ii. Unsuccessful

Lessons learnt/ Recommendations:

Tried reaching the team but some has not responded on time which we will take care in upcoming call tress.

Corrective Actions (based on Test evaluation):

6
 << Indicate the actions planned to overcome the above mentioned, observations >>

The BC Plan (COOP ) sheet will accordingly be modified to ensure admin team gets early notified and adequate time to arrange, in
worst case scenarios

(Screen shorts to be attached for Simulation exercise) NA

Screenshots Attached:

S. No. Screenshots Name/Description Inference from Screenshots Fig. No. Page No.

(Note: The screenshots should be legible with date/time stamp on the screen)
**** ****
6
RTO value here should be same as mentioned in BIA _Restoration Priority sheet in BCP document. If multiple
Services are being tested, then please mention RTO for all the Services being tested for continuity.
7
RPO value here should be same as mentioned in BIA _Restoration Priority sheet in BCP document. If multiple
Services are being tested, then please mention RPO for all the Services being tested for continuity.