Professional Documents
Culture Documents
TAHAP : TAHAP 4
TARIKH :--------------------------------------------------------------------------
PAKEJ :---------------------------------------------------------------------------
Teori Praktikal
Bil CU/Duty Work Activity/Task
(30) (70)
TP-300-4 AUTOMOTIVE AFTER SALES EXECUTIVE
1.1 Ensure Compliance Of Fire
Safety Department
Requirements
1.2 Ensure Compliance Of
Machinery Department
Requirements
1.3 Ensure Compliance Of
Department Of Environment
DUTY 01 :
(Doe) Requirements
1 ADMINISTER RULES
1.4 Ensure Compliance Of Company
AND REGULATIONS
Rules And Regulations
1.5 Ensure Compliance Of Road
Transport Ordinance
1.6 Ensure Compliance Of Local
Council Requirements
1.7 Ensure Compliance Of
Occupational Safety And Health
Act. (Osha) Requirements
02.01 Plan Manpower Requirements
02.02 Conduct Training Needs
Analysis
DUTY 02 : MANAGE 02.03 Organise Professional
2 HUMAN RESOURCE Development Programme
FUNCTIONS 02.04 Maintain Workplace
Harmonised Working
Environment
02.05 Organise Department Meeting
DUTY 03 : MANAGE 03.01 Implement Business Strategy
3
BUSINESS And Business Plan
PAJ-01/PPT/2016
STRATEGY AND
03.02 Ensure Achievement Of Key
BUSINESS
Result Area (Kra)
PLANNING
04.01 Plan Work Place Layout
DUTY 04 :
04.02 Organise Departmental Facilites
MANAGE
And Equipment
4 DEPARTMENTAL
04.03 Plan Preventive Departmental
FACILITIES AND
Facilities And Equipment
EQUIPMENT
Maintenance Schedule
05.01 Conduct Market Survey
05.02 Develop Marketing Materials
DUTY 05 : PERFORM
Specification
MARKETING
5 05.03 Carry Out Marketing Materials
ACTIVITIES
Procurement
05.04 Develop Marketing Strategies
Plan
06.01 Implement Work Flow Process
06.02 Carry Out Customer Satisfaction
DUTY 06 : MANAGE Activities
6 QUALITY CONTROL 06.03 Conduct Technical Issues
PROCESS Analysis
06.04 Conduct Technical/ Recall
Campaign
07.01 Carry Out Parts And Fluid Stock
Check
DUTY 07 : MANAGE
07.02 Carry Out Spare Parts
7 INVENTORY
Procurement
ACTIVITIES
07.03 Carry Out Tools And Equipment
Procurement
Jumlah Besar
Pakej : A B C D E
PENGESAHAN PENYELARAS
PESERTA
Layak Tidak Layak
No KP:
Tarikh
T.Tangan : ----------------------------
T.Tangan : ----------------------------- Nama:
Tarikh : Jawatan:
PAJ-01/PPT/2016
* Calon mendapat markah lebih 70% dalam penilaian kendiri, calon layak dipersijilkan
melalui kaedah PPT, walau bagaimanapun calon perlu menyediakan bukti yang
lengkap
dengan keputusan 100%. Untuk melengkapkan buktI ia boleh dibuat melalui :- Calon
layak Latihan melayakkan calon untuk tahap :
*Calon yang memperolehi markah 70% dan keatas boleh meneruskan sesi
penilaian kendiri bagi tahap seterusnya.
* Analisa jurang kompetensi ini wajib dibuat oleh semua calon bagi setiap tahap
persijilan SKM/DKM/DLKM.