Professional Documents
Culture Documents
The COVID-19 pandemic changed our lives. As people start to think about what returning to
normal will look like, some are asking the question: What have we learned from this?
Regardless of how the situation develops, action steps have to be taken now to help mitigate
the impact of COVID-19 on company and prepare it for further crisis developments:
Wherever possible, set up home office, and enable employees to work actively from
home
Assess the impacts of the pandemic on organisation from the operational and financial
perspectives
Address the impact of the pandemic on obligations arising from contracts with business
partners
Assess the risk of potential interactions among workers, contractors, customers and
visitors at the workplace and contamination of the work environment, and implement
measures to address the risks identified.
c. And as a leader, how do you going to assist your organization to move forward with another
uncertainty year in 2022?
As a leader, these are the steps that I am going to look into in order to move forward
towards another challenging 2022 to sustain and keep relevant:
Plan and prepare for the next inevitable disruption by designating a crisis response
team, designing a crisis response plan aligned to your strategy, goals and purpose,
and building an integrated resilience program.
Break down silos between resilience competencies and teams, and integrate them
to coordinate the tactics, tools and technologies needed for an effective crisis
response.
Build organisational resilience by establishing high-level resilience governance,
revisiting and rethinking your crisis management structure and response strategy,
and fostering a culture of resilience.
Broadening company’s approach to risk and crisis, and applying a holistic strategy to
organisational resilience by:
o Thoroughly examining response to the crisis
o Incorporating insights and lessons learned into their long-term corporate
strategy
o Actively building muscle memory to strengthen preparation and response
capabilities
At the tactical level, organisations that experienced positive impact share several
commonalities. They were significantly more likely to say they’d given substantial
attention to discussing organisational resilience.