Jacqueline Roxana

Hernández Alvarenga
E-mail : jackita0321@gmail.com Phone : +1 213 733 2490
Address : 6768 Lexington Avenue, Apartamento 2, Los Ángeles
California C.P. 90038

General Data
PROFESSION OR OCCUPATION: AIR, MARITIME AND LAND OPERATIONS ASSITANT(IMPORT & EXPORT) PRICING
ASSITANT

NACIONALITY: Guatemalan

Date of Birth: July 07, 1984

Marital Status : Single

Age: 38 years

Other personal data:

Personal identification document (dpi): 2714 19482 0101

Driver's license number: in the process of obtaining a license if you drive

Work experience
INSSA FREIGHT, S.A. FEBRUARY 2019 — JANUARY 2021
PRICING AND OPERATIONS ASSISTANT (IMPORT & EXPORT)

ATTRIBUTIONS:

Preparation of shipping documents for imports and exports by air, sea and land.
Monitoring, coordination with agents from other countries.
Quotes
Closeouts,
Negotiation with suppliers and shipping companies.
Review of costs and sale, updated rates.
Validity of rates and validity.
Elaboration of Hbl, Bill of Lading and Manifest, Air Waybill, endorsement letters, manifest before SAT (Cuscar
Program)
File closing.
Negotiation with shipping companies by volume and origins.

CROPA PANALPINA JULY 2016 — AUGUST 2018

Jacqueline Roxana Hernández Alvarenga 1
AIR AND SEA OPERATIONS ASSISTANT (EXPORT)
ATTRIBUTIONS:

Elaboration of quotes

Negotiations with shipping companies and telemarketing carriers

Progress reports and percentage growth
Monitoring of active and inactive accounts,
Making appointments for new business,
Monitoring and sending of status, air operations
Development of HAWB maritime operations guides
Elaboration of BL, fauca, deprex, simplified dua and complementary dua booking and transportation coordination.

Servicios Integrados de Carga y Logistica 2010 — 2016

S.A.
Operations Assitant (Import & Export)
ATTRIBUTIONS:

Preparation of shipping documents (BL, HAWB).

Preparation of Bill of Lading and Manifest (complete and consolidated)

Coordination of shipments from Origin to Destination (maritime, air, land, consolidated).

Assistant to the Management in what is required, attendance at informative meetings on the branch.

Planning, coordination and execution of established projects that included all areas such as sales, logistics, imports, and
exports.

Carry out administrative procedures to export as well as legal or administrative requirements, carried out negotiations with a
customs agent, carriers, container receptions, shipment and collection of merchandise, logistics decision making, knowledge
of customs law.

I verified that the products were with the best quality required both for imports and at the time of exports, reports of anomalies
or damages to my superiors.

Carrying out apportionments, Management vendor appointments , courier coordination, settlements,

Elaboration of Manifests before the SAT, decision making when necessary, negotiations with suppliers to obtain credits or
ease of payment, inventories.

Tiba Guatemala, S.A. January 2021 — October 2021

Logistics Coordinator

Preparation of air, sea and land shipping documents, supplier negotiation management, billing, import and export follow-up
file, shipping rates negotiation, knowledge of customs law, customer service file, telephone plant

AM/PM ARCO March 2022 — October 2022

Cashier and BackUp

Customer service, cleaning areas, ordering, checking supplies, food preparation and bakery, cleaning public areas of fuel
pumps,

Jacqueline Roxana Hernández Alvarenga 2

Qualifications

I am a person who likes to have a positive attitude and be happy with my work so that it is comfortable. I like it and I have the
ability to facilitate communication between co-workers, clients, suppliers and bosses. I am confident in myself and I feel
capable for any job assigned to me, I can work under pressure. Ability to analyze and solve problems and also understand
and accept each opinion of each colleague or suggestion as long as it is a better benefit for the company. I have the facility to
adapt to any rank or change as the company makes it. Work in a team harmoniously and effectively.

Education
Facultad de Ciencias Jurídicas y Sociales 2004
Universidad de San Carlos de Guatemala (USAC)
Finished the Sixth Semester of Legal and Social Sciences Lawyer and notary

Secretary office worker 2000 — 2002

Instituto de señoritas El Rosario
Office Secretary Titl

Interests

Have a Personal and Professional Improvement. Interest in learning new systems, projects and Logistics. Being better every
day as a woman, Mother and Worker. In having a vision about what I desire and long for.

References

LABOR REFERENCES:

Wendy Quinonez Esq

Immediate Boss/ Cropa Panalpina.

Telephone: 2259-0600 ext. 1112

Cell: 5200 3896

Mr. Luis Santos / Jorge Luis Martinez

Immediate Manager/ Integrated Cargo and Logistics Services. S.A.

Telephone: 2420-7999 Cell: 4211-7736

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Juan Carlos Godinez Esq

Town Clerk

Mixco Municipality

Phone ; 2434-4595 ext. 191

Dr. Byron Fernando Borrayo

Business Medical Care..

Phone : 2220-3009

PERSONAL REFERENCES

Erika Donis Esq

Café de Origen, S.A.
Cel. 502 4204-3225

Mr. Edgar Hernández

Work : Impresos OSO EXPRESS.
Phone :. 502 5814-8051

Marlin Calito Esq

Superintendencia de Administración Tributaria (SAT)
Phone: 5164 8198

Mr. Byron Herrarte

Ferreteria de la Construccion S.A. ( FERCO)
Phone: 502 4298 8352

OTHER KNOWLEDGE:
OTHER KNOWLEDGE:

COMPUTERS: Word, Excel, Power Point, Internet, Outlook

MECHANOGRAPHY: Basic and Free Course

OTHER EQUIPMENT: Photocopier, Printer, Fax, Scanner, Telephone Plant

LANGUAGE: Basic English

Jacqueline Roxana Hernández Alvarenga 4