PERSONAL INFORMATION

NAME: Adelide Miroyo Mugami

TELEPHONE: +254 724 099 954
EMAIL: mugamiadelide@gmail.com

PERSONAL SUMMARY
A pleasant, professional and proficient administrator who has a long track record of ensuring
things run Smoothly. I’m hardworking and self-determined to prosper due to a strong belief in
professional Growth while being Resourceful, innovative and flexible.
ACADEMIC QUALIFICATIONS 
Institute of Advanced Technology – DBA 2017 - 2018
MAY 2016: SAMA SCHOOL: CERTIFICATE IN WEB RESEARCH

 Digital literacy
 Work readiness
OCTOBER 2015 JANUARY 2016: CISCO: CERTIFICATE IN COMPUTER PACKAGES

 Microsoft word
 Microsoft excel
 Online freelancing
 web design
2010 – 2013: LANGATA BARRACKS SECONDARY SCHOOL
KENYA CERTIFICATE OF SECONDARY SCHOOL

2002 – 2009 JOSEPH KANGETHE PRIMARY SCHOOL

CAREER HISTORY
Agent: 2016 August to June 2023
Samasource Kenya Limited
Duties;
Process data works as assigned through resolving discrepancies, tagging or capturing by using
standard process and returning incomplete documents to the team lead for resolution.
Maintaining data work requirements by following data program techniques, and procedures as
well as meeting and maintaining the required targets and quality threshold.
Research products across several e-commerce platforms
Write product descriptions and titles
Classify products into different categories
Maintain data work requirements by following data program techniques, and procedures as well
as meeting and maintaining the required quality threshold
Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to
eliminate duplication of data
Contribute to team effort by accomplishing related results as needed.
Perform other work as required or assigned.
Secretary /Office Admin – January 2014- 2015
Joyful women organization
Responsible for handling the day-to-day administrative tasks of the office and making sure that
everything runs smoothly.
Duties;
▪ Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
▪ Maintaining an effective administration system.
▪ Rapidly responding to and resolving any administrative problems.
▪ Running the company reception area.
▪ Coordinating office procedures.
▪ Making sure that information is quick and easy to locate.
▪ Ordering and maintaining office stationery and equipment.
▪ Typing up correspondence including letters
▪ Offering a warm and friendly welcome to any visitors.
▪ Sorting and distributing incoming posts.
▪ Updating staff files.
▪ Receiving and redirecting telephone calls.
▪ Raising and progressing purchase orders.
▪ Managing electronic and printed files.

KEY SKILLS AND COMPETENCIES

Administrator Skills
▪ Well organized, and able to prioritize work in an efficient manner.
▪ Providing high-quality Customer Service.
▪ Good level of numeracy.
▪ Good at juggling tasks and prioritizing.
▪ Impeccable telephone manners.
▪ Resolving and managing queries to closure.
▪ Calm and composed under pressure and able to work to tight deadlines.
▪ Ability to work within a busy and demanding team environment.
▪ Able to work with a minimum amount of supervision and on own initiative.

REFEREES
1. Nora Angina Nyakora
Assistant manager Ministry of lands
P.O BOX: 5969600200 NAIROBI
TEL: 0722 267 115

2. Evelyn Nelima Mugavana

Manager commodore offices
P.O BOX 5969600200 NAIROBI
TEL: 0722 410 982
Tel: 0718 378 356 3
3. Esther Maranga
Samasource trainer
Samasource Kenya
Tell: 0720107595