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Choose the letter of the correct answer.

A. Housekeeping
B. Domestic Housekeeping
C. Institutional Housekeeping
D. Hotel House Rule
E. Interpersonal Skills
F. Intrapersonal Skills
G. Room Attendant
H. Executive Housekeeper
I. Adaptability
J. Communicate Clearly
K. Being accountable for your actions
L. Two- knock, three- announcement rule
1. It refers to housekeeping in the house.
2. It refers to the upkeep and maintenance cleanliness and
house or lodging establishments.
3. It refers to housekeeping maintenance in commercial
lodging establishments.
4. It is designed to discipline hotels staff.
5. It is the ability and talents that exist within the individual.
6. What is the mandatory rule for room attendant upon
entering a room.
7. Being able to face consequence of your action and not
blaming others means:
8. Example of interpersonal skills.
9. Who is the head of housekeeping department?
10. Who is responsible for cleaning and maintenance of
assigned guest room?
11-13
Enumerate the 3 common main function of housekeeping
department.
14-15
Enumerate at least two Lost and Found Procedure.

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