What is listening?

Listening is one of the macro-skills that every student must develop. Usually, people seem
to think that hearing and listening are basically the same thing. However, it should be noted and
understood that hearing and listening are NOT the same thing. How do these two terms differ?
Hearing is only a simple reception of sound. On the other hand, listening is the process of making
evaluation and judgment of the thought. Hearing is done with the ears; listening is through the
mind, more than just the ears. Hearing is passive; listening is active.
What is Effective Listening?

The Importance of Listening Skill

 Improves relationships
 Improves our knowledge
 Improves our understanding
 Prevents problems escalating
 Saves time and energy
 Can save money
 Leads to better result

The Levels of Listening

1. IGNORING
2. PRETEND LISTENING

3. SELECTIVE LISTENING
4. ATTENTIVE LISTENING

5. EMPHATIC LISTENING (also called MIRRORING)

 In summary, there are five (5) levels of listening

How to be a good listener

1. Listen
 Don’t interrupt
Let the speaker finish
Concentrate on what's being said and the way it's being said
Make notes, if this helps
Show the speaker that you are listening
2. Question
Check understanding
3. Summarize
Paraphrase what the speaker has just told you

References

https://www.toppr.com/guides/business-correspondence-and
reporting/communication/barriers-in-communication/

https://work.chron.com/gender-barriers-communication-6858.htmlR

https://www.doncrawley.com/the-five-levels-of-listening-how-to-be-a-better-listener/

Assessing Learning

Activity 1
Name:______________________________________________________ Score:__________________
Course/Year/Section: ___________________________________ Date:___________________
Directions: Answer the following questions:

1. Differentiate
a. hearing and listening
b. attentive and emphatic listening. Give examples for each.
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2. What is selective listening? Cite specific instances when you resort to this level of listening.
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Activity 2
Name:______________________________________________________ Score:__________________
Course/Year/Section: ___________________________________ Date:___________________
Directions: Perform the following task. Then answer the questions that follow:
Listen to the video (on YouTube) of the famous speech of Martin Luther King.
1. What were King’s dreams for America?
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2. If you were to deliver your own speech on the same title (I Have a Dream), what would
your dream or dreams be for the Philippines?
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Activity 3
Name:______________________________________________________ Score:__________________
Course/Year/Section: ___________________________________ Date:___________________
Directions: Express your answers to the following questions:

1. Discuss the different barriers to effective communication.

1.1. Physical barrier
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1.2. Emotional barrier

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1.3. Cultural barrier

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1.4. Perceptual barrier

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2. How can one overcome these barriers?

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Setting Up
Name:______________________________________________________ Date:__________________
Course/Year/Section: ___________________________________

If you were asked the question: “How did communication begin?” what would be your
answer?

How about answering this question: “Who do you think was the very first who started to
communicate? With whom and for whom?”

Even long before the first human (Adam) was created, God said, “Let there be light; and
there was light.” (Genesis 1:3) That was the start of communication. In that Biblical verse, God
spoke those very first words. In addition, God said, in Genesis 1:26, God said, “Let us create man in
our image, after our likeness.” Bible scholars agree that in said verse, God the Father was referring
to Jesus as the other one aside from Him who refer to the pronoun “us”.

Lesson Proper

The Communication Process; Basic Principles of Communication

The Process of Communication
The communication process is comparatively simple and is split into three basic
components: a sender, a channel and a receiver. The sender will initiate the communication
process by developing a thought into a message. This is also known as encoding. The sender will
then convey the message through a channel or medium, or a scheme of delivery, think of things like
e-mail, telephone conversations, direct messages, personal discussion, or even a text message. The
message then interchanges through the channel to the receiver, who finalizes the communication
process by interpreting and assigning meaning to the message, which is also known as decoding.
Since most communication exchanges involve a continued discourse between senders and
receivers, feedback is supplemented to the communication process. The feedback is a critical
component in the communication process because it ensures that the message is properly
established and interpreted by the other party concerned.
The Basic Principles of Communication
Communicating helps people from various cultures to feel better about themselves and
about their world. Even a simple greeting they receive from people around them gives them
immeasurable pleasure and makes them feel like they are part of the mobile and ever-changing
world. Communication stimulates social interconnection and closeness. Communication is a two-
way process of open handedly giving and receiving pieces of information through a number of
channels. Whether a person speaks offhandedly to another person, conducting a lecture in a
conference or meeting, writing an article or preparing an official report, the following basic
principles are deemed necessary to consider:
1. Know your target audience;
2. Know the purpose of your engagement in communication;
3. Know your topic very well;
4. Anticipate objections from your listeners;
5. Present your viewpoints to your listeners well;
6. Achieve credibility with your audience;
7. Follow through on what you say;
8. Communicate a little at a time;
9. Present pieces of information in various ways;
10. Develop real and useful ways to get feedback from the receivers; and
11. Utilize varied or multiple communication techniques.

References

http://study.com/academy/lesson/the-communication process.html
McMahan, David T. (2009), The basics of communication. United Kingdom: SAGE Publications, Inc.
Assessing Learning

Activity 1

Name:______________________________________________________ Score:__________________
Course/Year/Section: ___________________________________ Date:___________________

Directions: Answer these questions:

1. Give and explain each of the five (5) steps involved in the process of communication.
Step 1: ______________________
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Step 2: _______________________
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Step 3 _______________________
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Step 4: _______________________
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Step 5: _______________________
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2. Why is feedback a critical component in the communication process?

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3. How can you achieve credibility with your audience?

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4. “Communication stimulates social interconnection and closeness.” What do you understand

by this?
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 Activity 2

Name:______________________________________________________ Score:__________________
Course/Year/Section: ___________________________________ Date:___________________

Directions: Express freely your thoughts based on the given title of the essay:
 1. Write an essay on “The COVID 19 PANDEMIC”. Take into consideration your insights, your
discoveries, realizations and learnings from this world event.
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2. If you were to write a letter to God in the midst of this COVID 19 health issue, what would
you tell Him?
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Setting Up

Name:______________________________________________________ Date:__________________
Course/Year/Section: ___________________________________

Take a careful look at these images. What idea or message do they convey to you?
 Write down your answer here:
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Lesson Proper

Ethical Standards of Communication

You will now be introduced to the Ethical Standards of Communication. At this point, it is
necessary that you first have a grasp of what Ethics and Communication Ethics mean. Read on.
 There are
also the so-called

fundamentals and principles of ethical communication as presented below:

References

https://www.google.com/search?
q=what+are+the+ethical+standards+of+communication&rlz=1C1RLNS_enPH842PH842&tbm=isch
&source=iu&ictx=1&fir=GrHNyEgV43x9EM%253A%252CeK9-etYvJMz1NM
%252C_&vet=1&usg=AI4_-kSkr97CcIW1zHJPUH-Qtn1gtkewVg&sa=X&ved=2ahUKEwiR0u3_zqvpA