CULTURE LEADERSHIP TEAM WORKPLACE EMPLOYEE REWARDS SAFETY

CONDITIONS CAREER AND

HEALTH
Email Inspirational Teamwork Great Personal Unlimited Safety
policies leadership technology coaching Vacation programs

Mindfulness Leadership Health club Fast growth Stock options Health club
opportunities fees fees
Employee Training Employee
feedback Management Exercise Recognition Mental
facilities High salaries health
Pets at work
Game rooms Financial Wellness
fitness programs
Parties
Health
Insurance

Employee
assistance

ASSIGNMENT 1.1
AFTER CORONA

CULTURE LEADERSHIP TEAM WORKSPACE EMPLOYEE REWARD SAFETY

CONDITION CAREER AND
HEALTH
Trust Leader Work in Office layout Daily Temperature
resilience shifts productivi- Testing
Loneliness Elevator buttons ty
Meeting Sanitizers
Grief protocols CDC Guidelines Incidence
response PPE Masks
Meeting OSHA
protocols PIL data
Travel policy Protection
Common
areas Visitors Travel policy

Vacation Real time reporting Elevator

policy buttons
Workstation
Coffee Quarantine
breaks
Infection
Sick pay Reporting
Counselling

Practice/Process/Entity Old-New digital Transformation Strategies for implementation

tools/techniques
Culture Big Data and Analytics It can be used to gather employee feedback
and help in creating a better workplace
 culture. Regular surveys and collection of
data and its analysis can be used.
Leadership Digital Twin It can be used to train leaders by creating
simulations and making them ready for any
situation.
Team IoT Creating the network for easy
communication and transfer of data. The
devices of team members can be connected
for data transfer at their discretion.
Workplace Condition Cameras Making cameras mandatory will help in
marking the attendance and work hours of
the employee.

Digital Twin Creating a digital twin will help the

Employee Career
Rewards and Recognition
Safety and Health
employees work in real-time from their
homes at the times of Corona.
AI and ML Providing training to employees in AI and
ML will help them improve their careers and
will enhance the skillset of the company.
Blockchain Providing cryptos and highly valued digital
currencies as rewards can benefit the
employee.
IoT Wearable devices to track employee health

Employees can attend meetings and other

Augmented reality official gatherings from the safety of their
homes. Training regarding the same to the
employees needs to be given and
enhancement of technology in the company
will be necessary.

DIGITAL BUSINESS MODEL CANVAS

Digital Digital Business Digital Customer

Digital Innovation
Interactions Model Experience (DCX)
 Voice-based shopping (customers can give
voice commands and search for products)
Chatbot customer Support Wide range of products to
choose from.
Augmented and virtual reality (Flipkart
Website and provides these services for furniture and home Competitive Pricing
Mobile Apps. décor) Online market
place Personalised
Personal Digital wallet – Pay later, Cardless credit recommendations
account in the option E-commerce
platform. website and Fast delivery services
Drone-based delivery models mobile App with
Sorting Option Reliable payment options
QR code scanning – For product details and user-friendly
for easy search
comparison of price. interface for Customer support through
and navigation.
better shopping various platforms
Order tracking Provides sellers with digital tools and analytics
for inventory management Extensive Customer loyalty programs.
and shipping
product catalogue
updates Sales events offering a wide
Video shopping features – Sellers can across various
introduce their product through a short video in categories. range of discounts on its
Review about
the platform. products.
the product
AI-powered product recommendations – User-friendly website
Platform provides this service for easy Customer reviews and
shopping. ratings – Customers can
provide their feedback on
different products.

Online AI and ML – Flipkart uses it for demand Workforce User interface and
Advertising – forecasting, product recommendations, management- navigation - to quickly
SEM(Search inventory management etc. recruiting, navigate through product
Engine training and categories.
Marketing) Data analytics – To gain insights into customer retaining talent.
behaviour, optimize operations, and make data- Security and data privacy-
SEO – Search driven decisions Employee skills - Safety of customer data and
engine ensuring that the payment information.
optimisation Cloud computing- To scale infrastructure, store employees have
and manage data, and to provide reliable online the necessary
Social media services. digital skills for
marketing – innovation.
Facebook, Flipkart conducts innovation challenges,
Instagram, Hackathons or idea contests for employees to Business process-
Twitter promote creativity. Efficient business
Rewards and recognitions – Flipkart rewards processes that
Influencer align with the
Marketing- employees for their innovative solutions.
digital goals.
Collaborations Supplier and vendor collaboration –
with influencers Collaborations help the platform grow and Data
on social media provide more diverse products. management and
governance –
Seasonal ensuring that the
campaigns – data is collected,
festive offers
Customer analysed and
loyalty used effectively
programs like
Digital
Flipkart plus
infrastructure-
Personalised ads servers,
and Wishlist networks,cloud
computing
Affiliate devices
Marketing –
Partnering to Security and
promote its privacy- of data
products. is necessary to
ensure safe
transactions.

User Centric Design- Flipkart has a user-

centric design because of understanding the
needs of customers, their pain points, and
preferences. Digital
Flipkart continuously invests in the Collaboration
development and optimisation of its digital tools
platforms. Virtual Meetings
User experience design (UX)- focuses on Remote Access
improving the layout, navigation and overall to systems –
usability of its digital platforms. employees are
AI and ML- Flipkart personalizes the shopping given secured
experience by tailoring product and remote
recommendations, promotions, and content to access to
individual customer preferences and browsing essential systems.
history. Data privacy and
User Feedback and Testing- Flipkart regularly compliance
collects user feedback and conducts usability
testing to identify areas for improvement and
refine the digital experience.

Digital capex and opex Revenue Generation

Upskilling- It means spending Risk Digital Assets

money on training and
development for workers. It Technology Risk Intellectual property
includes- Cybersecurity Risk Digital content
Digital skill enhancement Vendor and supplier risk Website and Mobile App

Adoption of new technologies
Data-driven decision making
Cyber-security training
Digital marketing skills
Technology Costs
Software licensing
Cloud services
Content management systems
Payment processing solutions
Software update and
maintenance
Licensing and royalties.
Economic rent - the cost of
getting high-quality places or
tools in the digital world. For
Flipkart, this includes costs
related to getting the best
digital advertising spots,
premium domain names, or
exclusive partnerships with
suppliers or content creators.
Data and privacy risk
Data and databases
Market and competitive
risk Digital security infrastructure
Regulatory and Digital partnerships and alliances
compliance risk Digital infrastructure
Operational Efficiency E-commerce models.
risk
User data and customer profiles.
Asset Amortization
Digital Products
Acquired intangible
assets Mobile app
Amortization of goodwill E-commerce platform
Patents and intellectual
property
Ads/ Ecommerce/V.A.S./Hidden Revenue generation
Advertising
Value added service
Marketplace Fees
Subscription services
Partnerships and collaborations