Aircraft Marshalling and Ramp Hand

Signals
e-learning course (45 minutes of study)
Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the Airport
Handling Manual (AHM) and IATA Ground Handling Manual (IGOM). In this course, you will learn the principles of
nonverbal ramp communications between the ground and cockpit crew as well as guidance signals for safe
operations of Ground Support Equipment around the aircraft.

Objectives Key topics

Upon completion of this course you will be able to:
Identify the importance of efficient communication
between ground personnel and cockpit crew
Repeat arm and hand signals during maneuvering of
Ground Support Equipment (GSE) around the
aircraft
Translate key message into industry standard
signals for safe and effective communications
during aircraft movements at the ramp area
Target audience
▪ Airside traffic personnel
▪ Aircraft Marshallers
▪ Ramp services personnel
▪ Catering airside delivery personnel
▪ Guide person hand signals for GSE
▪ Aircraft movement hand signals for headset
operator
▪ Aircraft movement hand signals for wingwalker,
headset operator/tug driver
▪ Marshalling hand signals for aircraft
▪ Technical/servicing hand signals–ground staff
to flight crew
▪ Technical/servicing hand signals–flight Crew to
ground staff
Recommended level
▪ Entry-level
▪ Intermediate
Course format
This course requires approximately 45 minutes of
study to be completed in 6 months from the
purchase date (enrollment validity). After the
enrollment validity expires, the users will not have
access to the course content and will not be able to
take the exam.
Student performance will be based on an online
examination.

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Exam information Certificate Awarded
▪ Non-supervised online-based exam. Exam can
Upon successful completion of the exam, you will be
be taken any time at your convenience.
awarded an e-Certificate available for you to print
▪ You will be given 30 minutes to complete 15
for your records.
multiple choice questions.
▪ Passing grade is 80% correct answers.
The completion of this course covers the
▪ You will be given 3 attempts to successfully
complete the final exam. requirement for theoretical training on this topic.
Practical training and examination will be required as
per local airport regulations.

www.iata.org/training-talp58

Please contact us www.iata.org/training-contact if you have any questions

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