Abhishek Srivastva

Black Belt/Lean Champion

Mobile: 09873335231

Quality Assurance / Quality Management / Operation Management/Quality Consultants.

Professional Synopsis

 An astute professional with 14 years of rich and insightful experience in the Field of Quality Management, Quality
Assurance & Control.
 Improving serious problem of parts & real time monitoring of critical parts & control C.T.Q of each part.
 As improved to our vendor, we are auditing vendor factory for Quality Related Issue & give guidance to
implementation of Six Sigma approach in their company.
 Experienced in managing quality functions entailing Incoming, in-process and Outward quality, quality audits,
testing and calibration of equipment etc.
 Developing and implementing work instructions/ SOPs in the current organization; Rockwell Industries.
 Adept in handling procurement activities involving development of vendors keeping in mind delivery time and
quality etc.
 Interactions with Customers for actual understanding of Field Failure and Doing Root Cause Analysis for the
problems.
 Support Problem Solving Process within the plant (Internal & Field) through problem solving techniques.
 Setting Goals and Achieving thru proper Strategy for the Quality Domain.
 Knowledge of the six sigma tool which approach DMAIC methodology.
 Making Strategy for to achieve next three years targets in Quality.
 Knowledge of Kaizen.
 Excellent communication, analytical and problem solving skills
 Knowledge of Minitab Software. (Six Sigma Tools Software)
 Knowledge of ROHS and REACH Activities.
 EMBA in Operation and TQM from NIBM.
 Able to coach & teach others.

Professional Synopsis-Quality Head

 Experienced in managing quality functions entailing in-process quality, quality audits, testing and calibration of
equipment etc.
 Proven track record of developing and implementing work instructions/ SOPs in the current organization.
 Knowledge of Kaizen, Main Team Members for Driving Kaizan in the Company for boosting the production from 200
to 500 units/day.
 Responsible for overall quality control for internal and external quality, analyzing Customer Complaint, analyzing
feedback and taking action for the same.
 Evaluating new parts and field returns, conducting vendor audits, preparing and maintaining document.
 Handling calibration of instruments and tools, conducting system and process audits and analyzing actions for Field
Quality Problems.
 Holding Management review meetings, internal and external audits and controlling of quality of incoming materials,
Vendor audits.
 Setting Goals and Achieving thru proper Strategy for the Quality Domain.
 Excellent communication, analytical and problem solving skills.
 Calculating Quality-Cost for the company.
 Preparing document and data control procedures.

 Core Competencies

 Quality Assurance

QA/QC
 Handling adherence to the various quality measures such as ISO standards by maintenance of appropriate requisite
documentation/ records.
 Focus on Top Ten Line Rejection, Top Ten Lot Rejection.
 Improvement of Top Ten Worst Vendor monthly review and present in front of Top Management.
 Taking CAPA for Line and Lot Rejection from Vendor and Verify them.
 Making yearly plan for Vendor Audit based on the last year performance or as per current rejection.
 Analyzing and releasing raw materials, packaging materials, in process and finished products as per the pre-set
quality parameters.
 Support Problem Solving Process within the plant (Internal & Field) through problem solving techniques.
 Ensuring production as per the specification & controlling the process by doing the Statistical Process Control
studies for the process.
 Fool proofing Innovation for inspection method
 Developing Jigs and Fixture For Inspection Time reduction
 Controlling rework /segregation for incoming material by controlling at vendor end
 Making Yearly/Qty./Monthly Plan and Monitoring for the execution
 Responsible for improvement and PPM reduction of suppliers.
 Evaluation of Supplier’s Quality Level.
 Defect treatment of quality for purchased parts, following countermeasures.
 Initial part inspection, receiving part inspection, new development from supplier.
 Ensuring and Controlling Field Rejection
 Approving and verifying New Models, Design Change at all levels.

Lab Operations
 Managing routine maintenance and calibration for analytical equipment on a regular basis for higher productivity
and efficiency thereby ensuring 100% compliance.
 Handling maintenance and up gradation of lab equipments for their effective use
 Preparing documents for laboratory quality systems; work instructions, SOPs, calibration records etc
 Involved in bringing about calibration enhancement as per the market requirements and needs
 Knowledge of all chemical testing for Refrigerator Compressor

Operation/Process Management
 Assessing issues, problems and opportunities visible inside the company as well as identifying which process
improvements are beneficial to the business, customers and employees.
 Managing the entire quality operations of the organization towards achieving profitability.
 Quality Improvements through six sigma and Kaizan time bound projects.
 Monitoring processes to identify deviations leading to defects & rejections.
 Liaising with vendors for cost effective purchases ensuring timely deliveries and adherence to specified quality
norms.
 Executing cost savings processes for enhancing revenues and reducing operational costs.
 To ensure monitoring of process for Quality up-gradation.
 Ensuring the Corrective Actions for Quality problems.
 Undertaking relevant modifications to achieve a state of process control and ensure manufacture of products
meeting pre-determined specifications and quality attributes.

Factory Innovation-10
 Handling Various types of Internal Audits for Inter Departmental to follow FI-10 Norms
 Giving/Making presentation for FI-10 containing last audit results and countermeasure, Improvement Plan,
commitment, Fool Proofing Innovation etc.
 Giving Training for 7QC Tools, Fool Proofing.
 Maintaining 5-S Map for QA Dept. Making 5-S yearly plan for dept.
 Maintaining/developing check sheets for FI-10 for our dept.
 Calculating scores and defining criteria as per norms of the company.

Audits
 Handle Customers Visit and Audit In the Company.
 Handling ISO 9001:2008 activities for the Entire Company from June 2010 and for Quality Dept. from last 3 years.
 Periodic manufacturing Process Audit, its analysis & close looping of action plans through corrective & preventive
actions.
 Approved Internal auditor for ISO 9001:2008, ISO 9001:2000 and ISO 14000.
 Conducting internal audits within the department and other units and investigating incidents and deviations if any.
 Regular supplier audit for Maintaining Quality systems.

Carrier Contour
Since February , 2015 till Date with Acumen Measurement , Delhi as Quality Manager.
Company provides services to clients for quality maintenance of measurement systems by providing total calibration

Key Deliverables:

 Heading the Quality Departmen.

 Setting up the Quality Control Laboratory and system.
 Preparation and Implementation of quality proceduresas per ISO 17025 : 2005.
 Conducting quality inspection and in house audits.
 Advising quality requirements during Calibration.
 Demonstrated technical and professional skills in job-related area required.
 Demonstrated ability to work independently.
 Must be prepared to multi-task and handle several high priority issues simultaneously.
 High level of interpersonal skills involving coaching and teaching.
 Knowledge of and ability to effectively use computer software as it pertains to engineering preferred.
 Manages risk effectively to resolve problems.
 Demonstrates ability to still move projects forward when very small samples sizes are available.
 Effective communicator for driving problem resolution
 Ability to drive focused data-driven decisions.
 Bench marking the standard process.

Since May’2010 till January 2015 with Rockwell Industries, Hyderabad as Quality Manager.
Company provides Commercial Refrigeration Appliances Professional Kitchen Refrigeration Equipment .

Key Deliverables:

 Heading the Quality Department with the team of Approx. 23 members.

 Setting up the Quality Control Laboratory and system.
 Preparation and Implementation of quality procedures.
 Conducting quality inspection and audits in house as well as Vendor Audits
 Advising quality requirements during maintenance activities.
 Demonstrated technical and professional skills in job-related area required.
 Demonstrated ability to work independently.
 Must be prepared to multi-task and handle several high priority issues simultaneously.
 High level of interpersonal skills involving coaching and teaching.
 Knowledge of and ability to effectively use computer software as it pertains to engineering preferred.
 Manages risk effectively to resolve problems.
 Demonstrates ability to still move projects forward when very small samples sizes are available.
 Effective communicator for driving problem resolution
 Ability to drive focused data-driven decisions.
 Core team member for KAIZAN team and monitoring the process.
 Bench marking the standard process.

From May’2003 to March 2010 with LG Electronics India Pvt. Ltd in QA Compressor
Company provides Home Appliances to the Market

Key Deliverables:

 Successfully handling the shift operations in IQC Compressor for QA ensuring compliance to ISO guidelines
 Certified Green Belt ( After completing 2 projects )
 Incharge for Calibration for the Entire Compressor Plant
 Designed and implemented work instructions, inspection formats& work standards
 Instrumental in accomplishing a cost savings of Rs. 5 lacs by developing new vendors.
 Achieved cost saving of Rs. 10 Lacs form 2 Six Sigma Projects
 Distinction of receiving MD award for developing new test in chemical Lab for compressor part

April 2000 - May 2003 with Acumen Measurements & Consultancy Pvt. Ltd as Calibration/Quality Engineer
Company provides services to clients for quality maintenance of measurement systems by providing total calibration

Key Deliverables:

 Accountable for the issuance of calibration certificate as an authorized signatory on behalf of company.
 Ensured maximum customer satisfaction by providing different types of testing instruments to customers
 Verification of calibration certificates of reference standard & instruments provided by external agencies


Education
1999 Diploma In Mechanical Engineering (Production) from U.P. board of technical Education

IT Skills
Ms Office, Internet, ERP, Lotus Notes, SAP
Presentation skills in Power Point

Professional Training

 7 QC Tools & Statistical Process Control Training by Productivity Management Group Gurgaon.
 REACH Training by Intertek, Gurgaon.
 External Calibration Training For Mechanical and Electro Technical Instruments.
 Presentation & Communication Skill Training.
 Black Belt in Six Sigma by LG Electronics India Ltd
 MI-5S & FI 10 Training LG Electronics India Ltd
 ISO 9001 -2008 Certified Lead Auditor.

Personal Details

Date of Birth : 17th July 1978

Passport No. : M2262866
Martial Status : Married