Tamal Sarkar

Phone (201) 688-7193

New Jersey
Email tamals22@gmail.com

Program Manager SAP S4/HANA

I work as SAP S4/HANA Program Manager in Europe and Rest of the world Accounts with 21+ YEARS of Global
Experience with a focus on SAP S4/HANA Finance. I have also completed Infosys Internal certification in S4/HANA
Finance as a part of Cross Skill Upgrade program. I was a part of Energy Utilities as well as Consumer Retail vertical
since last 15 years based in US and Mainland Western Europe. Last 10 Months I managed Isuzu and Volvo Trucks
demerger Program. I was leading the ISUZU S4HANA Business Analyst team to draft the business blueprint design
in alignment with Volvo Existing design approved for S4 HANA Upgrade by Capgemini. My external customer was
Volvo IT team and Cap Gemini to configure and fulfill the delta with Isuzu in order to make Isuzu a standalone
system. They will implement the Sales Supply and Finance work packages 1909 Support pack 2 on Microsoft Azure.
This was a 10 million $ Engagement spanning over 24 Months.

Currently in HCL I wear double hat and Technically Lead SAP Finance Programs of Two Large Clients in Nordic
Region, Velux, and Ericsson with a combined Billing Value of approximately FTE 25 million $ in ECC Ecosystem
these are all Engagement for 3 years. I also manage the whole ECC program as well spanning across Full Suite like
Finance, Sales Supply Plant Maintenance Material Management, EWM and Logistics. I also technically Lead and
manage on SLT interphase between the modules and Suite on HANA. I am also advising Velux at Denmark
on Moving to AWS by decommissioning Microsoft in their upgrade journey to S4 HANA.

I started as an SAP FICO Business Analyst in Indian Rayon (Aditya Birla Group Annual Turnover 60 Billion USD$)
within Finance Processes in 2001 then moved as an SAP FICO consultant in 2004, scaling up as a SAP S4/HANA
Senior Principal Consultant cum Scrum Master defining the sprint phases in a hybrid mode during realization phase
and activity along with the burnt down chart across each phase of Realize and deploy and finally Changed career
stream to Project Management in 2017 with managing Three large scale All Modules SAP S4/HANA programs with
an average RAR Value of 36 MM $ + spanning over 24 to 30 Months including hyper care. In my Whole career of 21
years, I have done 10 FICO Implementations, Finance project manager for 1 SAP S4HANA Green Field
Implementation at ISUZU Trucks, Program manager for 1 SAP HANA Brownfield implementation in PepsiCo and 1
Roll out at Coca Cola and 1 Hyper care AMS Program Manager at Tyson Food Products for North America Region.

In last five years as S4/HANA Program Manager My role included technically hands-on Leading Global S4/HANA
programs with a focus on SAP FICO and FSCM that includes Credit Management, Billers Direct and Dispute
management within Three large Consumer Clients Coca Cola, PepsiCo Foods and Tyson Foods US with each
portfolio size of 30 million $+ in RAR 1) For Coca Cola I Technically lead and Managed the Global SAP S4 HANA
Roll out top Eastern Europe along with AMS and change management. I used SOLMAN as Testing Tool 2) For
PepsiCo I lead SAP S4/HANA Implementation and SAP Sunset ECC team for Americas region along with Brazil and
Canada. 3) For Tyson Foods I lead the full suite SAP S4HANA Data Cutover and Testing for Go Live along with the
transition from Deloitte US who were the implementing partners. For Wave 2 I lead the S4/HANA AMS Support
globally with a team size of 200+.

Within AMS portfolio I subsequently lead the AMS along with Hyper care support where 40 plus FICO IS Oil Gas
and Sales Trade & Logistics Management applications where multiple jobs were run at weekend and Month end with
third party application like High Radius Chronicle for processing inbound and outbound data. In SAP S4/Hana AMS I
was involved in Forecasting Quarterly revenues and Best Estimates.

I played the role of SAP S4HANA Lead technically managing Coca Cola and PepsiCo and Tyson Food
Products in their SAP/S4 HANA Journey. In Coca Cola I technically lead the team in Data Conversion and Cutover
Activity of SAP S4/HANA on all the SAP/S4 modules along with focusing on Finance and Product costing and
Business Readiness Strategy and testing thereof using SOLMAN .2) In Tyson Foods the second Project was in SAP
S4 HANA AMS with IBM being the implementing, Partner. In Tyson Foods I technically lead the whole SAP S4 HANA
SAP Hybris AMS team for Supply chain, Finance in Assets Accounts Payable, Disputes, Billers Direct and Simple
Finance. 3) In Tyson I lead the whole S4/HANA HPQC and SOLMAN Testing, Data Migration and cutover leading to
go live for SAPS4/HANA across 21 countries except NA Geo.

I Worked as FICO SME in areas AR, AA, AP, GL, RAR, COPA, FSCM, Lockbox Filing configuration, Intrastate,
for global rollout. I worked with client on understanding of business processes, bank and sales interfaces, global
template. Requirement gathering, Gap analysis, configuration, testing, deployment and documentation/ Plan, draft,
and execution of test scripts for upgrade project. Create new bespoke objects in SAP FI, Product Costing , AP, AR,
Billing and Asset Management Campaign and Trade Management creating budgets in FIORI and interact with
technical team for RICEFW development. Creates test scenarios and development of test cases and preparation of
test data Uploads all relevant master data objects and reconcile with legacy applications. I have Configured FICO
Integrations with MM and SD module. Lead the technical Conversion steps from ECC to S4/HANA in FICO Module.

In S4/HANA Finance, I have defined Order to Cash (OTC), Purchase to Pay (PTP), Finance to Manage FTM,
Account to Report (ATR), and Invest to Divest (ITD). Collated Different Reports in FI and Controlling Process.

In Contract Management in SAP FICO have advised and worked on Bank under did Bank Set-up, Business
Partner, Master Contract Management Master Contract Master Data, Overdraft Protection Combined Settlement,
Posting Lock Management, Post Processing Office, Payment Distribution and Monitoring, Payment Distribution and
Monitoring, Combined Statement Effective Cash Pooling, Combined Statement Effective Cash Pooling, Facilities,
Current Settings, Financial Conditions under tools defined Payment Advice and BDT Customizing, Dispute
management created Function Text status profile Values for Attribute "Category ,Values for Attribute "Root Cause
Code, Define Derivation of Element Types, Assign Case Types for Dispute Cases from SAP Biller Direct, Defined
Automatic Write-Off of Dispute Cases worked on Credit, Dispute, and Collections Management.

In SAP FI Asset Management I have written Defined Worked on Organizational Structures, Integration with the
General Ledger, Valuation, Depreciation Valuation , Special Valuation, Master Data Cutovers Delta Loads , Black off
period definition , Asset Transactions ,Asset Acquisitions, Purchase order category for acquisition, Asset class for
purchase orders in asset acquisition, Asset class for purchase orders in asset acquisition, Assign accounts for asset
acquisition, Down payment transaction in asset acquisition, Validation for asset acquisition transaction, Asset
retirement, Information System, Asset data transfer.

In Green Field and Brown Field implementation and transition I ran the whole Transition from Secondary State to
Steady State from TCS with 95% SLA adherence. I have defined the Market to Customer (MTC) Channel
Management, Service to Close, Service to Close. In Logistics I have defined the Order to Cash (OTC), Rent to Return
(RTR), Pick to ship (PTS), Purchase to Pay (PTP) Integration of data’s with Project to Realize (PTR).

Defined the whole downstream Retail Sales distribution process in Diageo Nestle Shell Oil and Gas and BP Oil
and Gas that includes Supply chain Process from Warehouse to Stores Procurement Process of Commercial and
Retail Consumer Goods and Energy and Utility with a Focus on Digital Processes like Web Analytics, Order
Management Solution, Oil and Gas Production in Plant Line along with Procurement from Warehouse or Refinery
through Supply Chain. In Retail Consumer Goods I worked on Drawer Management in Brick Mortar Stores in Pumps
and integrate POS in SAP CRM now IBP Business Process.

As an SAP Functional Test Manager lead 60- member test team. Participated in Test Scenario and Test Case
identification/authoring Creation and Maintenance of Test Scenarios and Test Cases Identification and Maintenance
of Test Data Execution of tests both manual and automated Documentation of test execution utilizing HP AL
Proactively identify functional, technical, and integration related defects. Perform preliminary trouble shooting of
defects to facilitate quick resolution Documentation of defects utilizing HP ALM/JIRA. I did deliver day-to-day
assignments with a high level of quality and attention to detail. Effectively communicate issues and risks in addition to
daily testing status to Finance Director Test Have Good understanding of GL/AP/AR/Asset accounting modules. Have
Exposure to software testing methodologies (test planning, test scope identification, test case. Exposure to
Development, test execution, defect management.

In SAP S4/HANA Data Migration Plan and Cut Over Plan, Project Estimation Plan, Resource Procurement through
different Phases of ASAP methodology, Defining Data Contingency Backup Plan as a part of Disaster Management
Strategy, Leading Cutover Strategies for HANA MM, PP, CRM, SD, FICO, & BW, Data Migration Plan, Data
Cleansing, Data Governance with the stakeholders, like who will give Data to whom what is interdependence on
Integration when two or modules are Involved and manage the Timeline as to follow the project plan. By what date
will the data be given and who is Responsible for Data validation and by what date and reconcile with legacy
applications. I have Configured FICO Integrations with MM and SD module. Lead the technical Conversion steps
from ECC to S4/HANA in FICO Module.

In S4/HANA Finance, I have defined Order to Cash (OTC), Purchase to Pay (PTP), Finance to Manage FTM,
Account to Report (ATR), and Invest to Divest (ITD). Collated Different Reports in FI and Controlling Process.

As S4/HANA Data Cut Over Manager I Designed the SAP S4 HANA Go Live Cutover Strategy with Data Owners,
Data Conversion Data validation procedure Cutover planning and execution, Data Conversion and test strategy, Unit
Testing of Data Upload Programs , Integration and User Acceptance , Dry Run as well as Mock Run , Delta Uploads
Strategy like LSMW or BDC Change Control of RICEF , Building Forecast on Minor Medium and Major Changes and
Defect Reviews, Bug Density Reviews and Traceability Matrix where I myself Audited All the Functional and
Technical Specifications Code Reviews .
In SAP S4HANA conversion as a lead for Data Cutover I defined different processes in cutover of FI and
Controlling process in SAP whereas Business Process Mapping of Sales Distribution, Quality Management,
Production Planning, Plant Maintenance Production Planning, Project Systems along with FICO and Treasury).
transition KT Plan Primary and steady state, Architecture Governance Strategies in Multi-Vendor Eco System for
SAP, Experience with SAP Source/Procure to Pay configuration, implementations, and integration with MRP,
purchasing, receiving, inventory management and shipping billing document configuration. Integrate peer functional
modules of MM, SD, and Design/Understand the various interfaces and other third-party products.

Education Certifications Training -:

 MBA from University Department, University of Pune
 Infosys Internal certification in SAP S4/HANA FICO
 Certification from HP on QA HPQC Testing Tool
 Infosys Domain Training in Consumer Business Process
 Wipro Training in Oil and Gas Downstream process

SAP S4/HANA Activate Project Management Experience since 2017

Worked and managed 15 SAP Global Engagements Right from Transition from Incumbent SI Partners. Apart from
AMS support and testing engagements, I have Designed Global Templates for Implementation Data Migration
Cutover Testing and Roll Out.

Support in organizing the work in the scrum team by making sure the right people are assigned to the right
activities/topics. Communicate updates and decisions to the scrum team. Co-lead the daily stand-up meetings to
monitor progress and address impediments. In SAP Activate with a Hybrid of sprint during Realize and Deploy, I have
done the following activity.

In Discovery phase Review solution localizations, Drive process compliance, confirm any major gaps, Prioritization
board, Update deliverables Local requirements Taking input, Drive country/regional alignment to template, manage
local teams to ensure convergence to global blueprint, provide localization TLS requirements, Sign –off processes
and localization specs, Identify major gaps and Update deliverables. Team comprised were consulted Local
requirements input, Drive country/regional alignment to template, manage local teams to ensure convergence to
global blueprint, provide localization TLS requirements, Sign –off processes and localization specs, Identify major
gaps.

In Explore and Realize phase I Supported Full suite SAP design issue resolution, Update business test scenarios to
reflect approved changes, manage process change issues cross and legacy for example Compliance reporting in EU
sales report for VAT and GST as per EU Guidelines. Group Reporting in IFRS and GAAP. Track local change
items/impacts, ensure end to end process integration, Support Decisions in local changes if any.

In Deploy phase Owned acceptance of template solution by regions, maintained template integrity along with the
touch points, Co-ordinate country UAT, gained sign-off of the regional and local Key Users manage BRT & functional
Testing. As a team I aligned with Test local processes Test local data and reconciliation Sign-off UAT then User
handbook and Training materials were prepared with guidance that we gave them while making UAT

I have prepared Hands on reports in Program Management on Engagement Metrics CSAT Satisfaction Index that
includes Response time trends, resolution time trends incidence category distribution, number of documents added to
knowledge.

Reports in Support Services Metrics includes Incident Volumes category wise Response and resolution time,
rejection backlog repeats call onsite resolution Rework, index system availability, RTCA% preventive Fix percentage
to total Incidents, tickets per named user.

Within CR Enhancement Metrics reports include Scheduled deviation Effort Deviation Rejection Index, Backlog
Index, Enhancement Effort Ratio. Under Service delivery framework I have prepared Reports like open Ticket
Summary, Open Ticket report as per their existing Status, Aging Analysis by ticket Type, Ticket Trend Weekly from
P0 TO P4 in addition a percentage calculation of Raised Open and closed categorization by Incidents Change or
problem incident and to bring client focus in maturing AMS helpdesk reports of how many tickets were misrouted and
how many tickets incorrectly classified.

In Project Management and AMS Service I have built Automation Initiatives by building formula based Accelerators
to estimate ABAP and BW efforts needed to build a bespoke object as a part of change management. I have used
Wipro and Infosys Automation tools Like NIA and Service NeXT to Reduce COD by 10% YOY with EASE Automation
Tools as an Average under Different tracks of SAP Digital Transformation (Differential Value between Signed WO
Value under RLS and Exit Cost due to Transformation Initiative and Automation through triage in testing and
incidence management system in service now and NIA and Service NeXT).

Drive the Customer engagement end-to-end including budget and SLA for Primary, Secondary and Steady State
Support, KAP Boot Camp, Building SOW Lines on ITL guidelines for AMS Customer expectations, delivery team
success, Reporting Forecasting AMS Billing, Engineering Capacity Calculations in AGILE Release based Delivery
and Invoicing in Billing System. Project level Charter, Managing Program level Budget, OM and GM Management
including CPI and SPI Variances. Publication of different reports on tickets and Incidences on Logged Resolved
Closed pertaining to SLA Timelines.

In Last 3 S4/HANA End to End SAP Implementation did Hands on Freeze Business Design Document, Cutover
Document, BPML and Business Design Process Master List for Entire SAP Suite with Key Stake Holders across
module, Cutover for Payroll Asset Master and Depreciation Chart, Finalizing List of Data Objects for Upgrade,
Cutover Strategy for Functions and Data’s, RICEF to be build, Process Gaps and Mitigation, Designing Global Roll
Out Template.

In SAP S4 HANAN AMS I was personally involved in Monitoring of P1 and P2 Interphases, SAP Basis GRC
Monitoring. I have Defined Different Service, Engagement and Support Services Metrics in SAP and Digital Both and
Negotiated Indemnity. Drafting the Master Consulting Agreement and SOW for Third Party Vendors across for the
Repeat Projects with special focus on Pricing Strategy, SLAs, and Delivery Models. While making the Project Plan a I
freeze the Design the Landscape. I lead the change Control Board Gateway way meetings, cut over, BPML list and
Defined the Business requirement document for SAP HCM, MM, PP SD CRM Logistics and FICO Interphase. I was
also involved to freeze the Process Design Document and Global Template in SA.

Heading the SAP Governance meeting, Steering Committee Meeting and Taking up the pending issues and
make it carry forward with Item Prioritization. Assuming the Risk Scope, Assumptions, Interdependencies,
Deliverables, RICEF developments Timelines, strategy to raise Change request where there is Scope Creep Defects
Review, Test Management Meeting Knowledge Transition and Work towards achieving high levels of Customer
Satisfaction. Review the overall operations, observe the trend, and initiate course corrections to prevent any service
level slippages billing Leakages and Credit memos to customer.

Delivery Experience Matrix

Organization Role Clients Location Tenure
HCL Technologies Program Manager SAP Isuzu Trucks, Vestas United States November 2021 to Till Date
ECC Nordic Region Velux and Ericson
Infosys Senior Principal, Coca Cola, Tyson United States October 2018 to February 2021

Wipro Program Manager SAP Nike, Kellogg Foods, United States May 2014 to September 2018
S4/HANA BAS Gillette
IGATE Program Manager SAP GE and Phillip Morris USA August 2013 To April 2014

Infosys Track Lead SAP FICO BP, Shell Oil, PepsiCo US and June 2008 to May 2013
Netherlands
SIEMENS SAP FICO Airport Authority of Bangkok, February 2006 to March 2008
Thailand Thailand
L&T InfoTech SAP FICO Chevron Oil, Gillette United States April 2004 to January 2006

Aditya Birla SAP FICO Business Indian Rayon Mumbai India Oct 2002 to 06 November 2003
Group Analyst
Miscellaneous Account Executive Super User SAP FICO Mumbai India June 1999 to August 2002