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In a company that is dedicated to processing and packaging sand (one of its uses is the production of paints), there have been complaints from customers because the
weight of the bags is highly variable. In particular, for a certain type of sand, the bags must weigh 20 kg. To address this complaint, it was decided to study the variability of
the packaging process by implementing an X – 2R control chart. The lower specification is set to 19 and the upper specification to 21. In the packaging process, three
consecutive packages are taken every three hours and weighed.
1 19.8 20 20.7
2 19.3 19.2 18.5
3 17.9 19.7 19
4 18.1 19.9 20.4
5 20 19.6 17
6 19 17.7 20.4
7 20.2 20.2 20.3
8 20.9 20.5 20
9 19.5 19.4 19.7
10 19.8 19.9 18.7
11 19.9 19.4 18.4
12 18.5 19.8 19.9
13 20.4 20 19.3
14 19.6 19.6 19.7
15 17 19.3 21.6
16 19.4 19.5 20.4
17 19.2 18.4 17.9
18 20.3 19.3 19.3
19 20 19.5 19
20 19.5 19.8 19.8
21 18 19.4 19.7
22 18.7 21.6 18.8
23 18.7 20.1 19.5
2. It is desired that the strength of an article be at least 300 psi. To verify that this quality characteristic is met, small periodic inspections are made and the data is recorded in
an X – 2R chart. The subgroup size that has been used is three articles, which are taken consecutively every two hours.
1 100.2
2 100.04
3 99.58
4 100.04
5 99.12
6 103.12
7 98.88
8 99.79
9 100.84
10 99.66
11 101.16
12 100.08
13 102.56
14 99.3
15 100.4
16 100.1
17 100.64
18 99.94
19 99.98
20 101.1
21 100.14
22 99.68
4. When providing services in a company, customer evaluations are recorded daily. The operational way in which this is done is as follows: every day, at random, five clients
served are asked to answer a service satisfaction survey, which ranges from zero to 100.
1 83 84 63 68 94
2 84 88 71 87 93
3 87 76 92 75 79
4 71 69 79 79 62
5 76 81 100 85 100
6 69 86 98 84 89
7 88 89 75 72 86
8 96 76 71 97 73
9 61 71 57 90 79
1
0 82 93 87 87 76
1
1 80 82 66 83 83
1
2 69 84 89 88 65
1
3 50 92 76 62 71
1
4 74 94 73 79 67
1
5 66 74 86 78 72
1
6 80 82 84 60 83
1
7 57 87 74 94 72
1
8 99 88 83 90 80
1
9 87 80 89 89 77
2
0 79 85 65 71 70
2
1 93 70 77 80 74
2
2 73 76 81 80 65
5. Length of rubber bags
1 83 84 63 68 94
2 84 88 71 87 93
3 87 76 92 75 79
4 71 69 79 79 62
5 76 81 100 85 100
6 69 86 98 84 89
7 88 89 75 72 86
8 96 76 71 97 73
9 61 71 57 90 79
10 82 93 87 87 76
11 80 82 66 83 83
12 69 84 89 88 65
13 50 92 76 62 71
14 74 94 73 79 67
15 66 74 86 78 72
16 80 82 84 60 83
17 57 87 74 94 72
18 99 88 83 90 80
19 87 80 89 89 77
20 79 85 65 71 70
21 93 70 77 80 74
22 73 76 81 80 65