TASK 3

Below we introduce you to the company La Navideña, SL. It is a company

dedicated to the production and distribution of all types of Christmas products
and sweets. Its market is, mainly, Spanish. The data of the aforementioned
company are:
• Company name: LA NAVIDEÑA, SL
• Activity: production and distribution of Christmas products and sweets.
• CIF: B23456789
• Address: Avda. The Nightingale, 25. CP: 41560 Estepa, Seville.
• Telephone: 955 11 2233
• Fax: 955 11 22 34
• Administrative: José García García, whose e-mail is: josé@navideña.es
• Manager: María Torrecillas Jaén.
• Chief of Staff: Juani López Morales.
• Production Manager: Fernando Hernández Corrales
The first thing you should do is establish the company letterhead to be able to
create the different documents (if you think you are missing some information to
make the letterhead, invent it).

LA NAVIDEÑA, SL
CIF: B23456789
Avda. The Nightingale, 25
41560 Estepa, Seville
Phone: 955 11 22 33
Fax: 955 11 22 34

EXERCISE 1:
The administrator must send a generic SMS to all clients on behalf of the
company, informing them of the new rates, increased by 8%.
The text message cannot exceed 160 characters.
LA NAVIDEÑA, SL informs you that due to the latest VAT adjustment, prices will
increase by 8% starting December 1st. We wish you happy holidays.

EXERCISE 2:
You must also send an e-mail to a supplier: ADRIÁN LÓPEZ GUTIERREZ, from
the company MAQUINARIA ANDRÉS, SL, with the following email address:
adlogu@maquinaria.es . The information it must contain is:

La Navideña, SL, needs to buy machinery because its production has increased
greatly in the last year. For this reason, he asked Maquinaria Adrián, SL for a
quote for a new machine, model CA87. They need to know the cost of the
machine, the expenses derived from its installation, the maintenance required
and the training of workers.

Write the e-mail, which must include José's signature. Once you have written it,
you can send a screenshot of said email.
EXERCISE 3:
Next, José must send a fax to a client, attaching a graphic about some products
that the aforementioned client requested.
The client's data is as follows:
• Carmen Rojas Pérez.
• C/ Federico López, 14. 11004 Cadiz
• Telephone: 956 01 02 03
• Fax: 956 22 22 22
• E-mail: carmen@gesticalia.es
You must follow the fax model set out in the topic.
Made on page 4.

EXERCISE 4:
José, the administrator of La Navideña SL, must write two business letters.

1. First letter. Fernando Hernández Corrales asks you to request the following
information:
On 11/12/11, the company LA NAVIDEÑA, SL, writes a letter to LA HARINERA,
SA, to request information about its flours and new gluten-free products, the
company's solvency and payment conditions.
Made on page 5

2. Second letter. María Torrecillas Jaén asks you to make the following request:
On 11/25/11, LA NAVIDEÑA, SL, writes a letter to LA HARINERA, SA, to make
the following request:
• 50 kilos of flour of wheat, at 18 cents/kilo.
• 15 kilos of flour special for celiacs: celihari, 24 cents/kilo.
• 10 kilos of flour chocolate flavor, at 63 cents/kilo.
Made on page 6
The data of LA HARINERA, SA, are as follows:
• Company name: LA HARINERA, SA
• Activity: production and distribution of flour.
• CIF: A11223344
• Address: C/ El Agua, 23. CP: 41010 Seville.
• Telephone: 955 22 3344
• Fax: 955 11 23 78
To write these letters you must follow all the basic requirements of commercial letters that we
indicate in the contents (type of letters, line spacing or margins). Furthermore, in all of them,
the semi-block format or style must be used.

EXERCISE 5:
José, the administrator of La Navideña SL, must write the following documents requested by
María Torrecillas Jaén, the manager.

1. First document.
José must write a request addressed to the Mayor of the Estepa City Council, Mr. Manuel
Carrasco Panal, to be granted a permit to use a public space, the Plaza Mayor, attached to
its headquarters, to host a free tasting of its products on the days of the December long
weekend.
Made on page 7

2. Second document.
José has to prepare a certificate addressed to Pedro Ramírez Gómez (with DNI: 11335577-
M) indicating his collaboration in the organization of the event on December 7, with a
duration of 8 hours.
Made on page 8

Write these documents following the basic requirements of administrative documents and the
type of document in question. If you are missing any information you can invent it .
 LA NAVIDEÑA, SL
CIF: B23456789
Avda. The Nightingale, 25
41560 Estepa, Seville
Telephone: 955 11 22 33
Fax: 955 11 22 34

FROM: José García García TO: Carmen Rojas Pérez

COMPANY: La Navideña, SL DATE: November 28, 2020

FAX NUMBER: 955 11 22 34 TOTAL NUMBER OF PAGES INCLUDING COVER: 1

PHONE NUMBER: 955 11 22 33 RECIPIENT FAX NUMBER: 956 22 22 22

SUBJECT: Requested graphic RECIPIENT'S PHONE NUMBER: 956 01 02 03

■ With
gluten
■ Gluten-

X URGENT TO REVIEW □ PLEASE COMMENT □ PLEASE RESPOND

 LA NAVIDEÑA, SL
CIF: B23456789
Avda. The Nightingale, 25
41560 Estepa, Seville
Telephone: 955 11 22 33
Fax: 955 11 22 34

November 12, 2011

LA HARINERA, SA
CIF: A11223344
C/ El Agua, 23 – 41010 Seville
Telephone: 955 22 33 44
Fax: 95 11 23 78

SUBJECT : Request for information

Dear Sirs.:
The reason for our letter is to request information about both their flours and their new
gluten-free products.
In our company, LA NAVIDEÑA, SL, we are dedicated to the production and distribution
of Christmas sweets, for this reason we would like to receive information about your products.
Additionally, we would like to know the solvency of your company, as well as the stipulated
payment conditions, in order to begin a working relationship with your company.

Thanking you in advance, receive a cordial greeting.

LA NAVIDEÑA, SL

Signed: Fernando Hernández Corrales Head of production

 LA NAVIDEÑA, SL
CIF: B23456789
Avda. The Nightingale, 25
41560 Estepa, Seville
Telephone: 955 11 22 33
Fax: 955 11 22 34
November 25, 2011
LA HARINERA, SA
CIF: A11223344
C/ El Agua, 23 – 41010 Seville
Telephone: 955 22 33 44
Fax: 95 11 23 78

Subject: Order

Dear Sirs.:
After having studied the prices of your items as well as the payment method, we contact
you in order to place an order. Below we detail the products requested:

PRODUCT AMOUNT PRICE TOTAL

Prepared gluten-free
150kg €0.70/kg 106,50 €
cake
250kg €0.30/kg 75 €
Extra corn flour
Gluten-free baking
70kg €0.15/kg 10,50 €
powder
Fresh gluten-free
70kg €0.19/kg 13,30 €
yeast

In accordance with the established payment conditions, within 24/48 hours you will
receive 20% of the total amount of the order in your account number.
In the same way, we hope to receive the merchandise within the period established for
this.

Without any other particular regards,

LA NAVIDEÑA, SL

Signed: María Torrecillas Jaén Manager

LA NAVIDEÑA, SL
CIF: B23456789
 Avda. The Nightingale, 25
41560 Estepa, Seville
Telephone: 955 11 22 33
Fax: 955 11 22 34

November 25, 2011

AYTO. FROM STEPPE

Plaza de España, s/n
41560 Estepa, Seville
A/A: D. Manuel Carrasco Panal

SUBJECT: Permit application

Distinguished gentleman:

The reason for this is to ask you to grant us the necessary permission to be able to use

the public space of the main square that is attached to our headquarters, during December 4 to

9.

The use of said space is to install a tent to offer the inhabitants of Estepa a free tasting

of our products.

Waiting for your news, yours sincerely,

LA NAVIDEÑA, SL

Signed: María Torrecillas Jaén Manager

 LA NAVIDEÑA, SL

d. / Mrs. María Torrecillas Jaén (Manager)

CERTIFIES

that D. / Mrs. Pedro Ramírez Gómez with ID No. 11335577-M has participated in the

organization of the tasting event of our company's products, on December 7 from

12:00 to 20:00.

And for the record for the appropriate purposes, I issue this certificate at the request of

the interested party.

In Estepa, December 26, 2011

Signed: María Torrecillas Jaén

LA NAVIDEÑA, SL