Professional Documents
Culture Documents
1.5 Degree to which a set of inherent characteristics fulfils requirements - is Definition of:
a) Customer Satisfaction
b) Continual Improvement
c) Quality
d) All of the above
e) None of the above
Total
2.2 GM was not present for the Management Review meeting, it was conducted by MR:
a) Major Non-conformity
b) Minor Non-conformity
c) Observation for Improvement
d) All of the above
e) None of the above
IATF 16949:2016 Clause No.: _________
2.3 A copy of ISO TS 16949:2002 was found in the Training Department. The department
carried out regular training on ISO awareness for all employees:
a) Major Non-conformity
b) Minor Non-conformity
c) Observation for Improvement
d) All of the above
e) None of the above
IATF 16949:2016 Clause No.: _________
Total
3.3 You are planning an internal audit of an organization that consist of following 5 marks
departments:
- Administration
- Purchasing
- Maintenance
- IT
- Planning dept.
- Human Resources
How would be your approach in planning the audit of continual improvement
in this organization
4.2 Two computers were found in the stores without any indication of whether 5 marks
any incoming inspection had been performed.
4.3 In an internal audit. The training department in a bank was unable to show 5 marks
procedures that identified the training needs for all personnel. The Training
Department Manager explained that the bank had been operating for 20 years
and the work had been routine. He claimed that there was no need to
establish such troublesome procedure.
Total
EVALUATED BY:-