IDDRISU ABDUL-RAZAK

Telephone: 0201745343|E-mail:irazak250281@gmail.com
CUSTOMER SERVICE |ACCOUNTS OFFICER |RELATIONSHIP OFFICER |ACCOUNT
MANAGER|SALES MANAGER

Professional Summary
A Customer Service, Account officer, Marketing and sales, and other administrative duties with four
(4) years of experience spanning Local government, and accounting-related functions. I possess strong
proficiency in relationship management, team playing, basic bookkeeping, and entrepreneurship skills
with technical expertise in Microsoft Office Suite.
Professional Skills
• Customer Service Skills. • Strategic Thinking Skills.
• Relationship Management. • Communication/Presentation
• Bookkeeping Skills. Skills.
• Negotiation Skills. • Microsoft Office Suite.
• Team Playing Skills. • Entrepreneurship Mindset.
• Commercial Awareness. • Persuasive Communication Skills.
• Driving skill

Career History

Abattoir House currently works here

Marketing and sales manager
• Monitor and support the slaughtering and processing of livestock
• Create and evaluate a marketing plan.
• Search for potential customers and close deals.
• Creating incentive schemes.
• Maintaining good customer relationships.

Fisheries Commission March 2019-2022

Account Officer (Contract)
• Handle the preparation of invoices and payment vouchers.
• Speak to clients about payments, refunds, and statements.
• Monitor any discrepancies in payment and record any returns.
• Producing financial reports related to budgets, accounts payables and
receivables, and general administrative expenses.
• Filing for Tax returns at the end of every Quartile.
• Collecting, interpreting, and reviewing financial information.
• Track organizational expenses.
Opportunity International Savings and Loans Ltd September 2017-2019
Credit Officer 2017/Customer Service Officer 2019

• Credit officer:
• Assessment of clients’ applications in line with the provision and standards of the
credit policy.
• processing client Loan applications using system software and authorizing
applications for approval.
• Assist credit officers in performing client assessments and appraisals to ensure
• that assessments are by the policy.
• Assist in budget preparation.
Customer Service Officer:
• Create new accounts for newly Qualified Applicants and perform other
administrative duties.
• processing of client Loan applications using system software and authorizing
• applications for approval.
• Refer complex matters and complaints from clients to the operations manager.
• Verifying clients' identities before transactions and assisting clients with their
account inquiries.
• Applications Inform customers about the company’s new products and services.
Associations

• Movement for youth Development

(Member of the brand influencers)

• Debaters club Tamasco

(Vice president of the Club)

• Fulfil Life Community-Anaji

(Secretary)

Training Program/Workshops

• The use of Microsoft Excel to prepare financial Statements.

• The use of Quick books and other accounting tools.
• Basic knowledge of Data Analysis.

Educational Background

• Bachelor of Technology, Accounting, Takoradi Technical University, December

2021.
• HND Accounting, Takoradi Technical University, December 2019.
References

1. Madam Victoria Asampana 2. Hamed Abdul Aziz

Regional Accountant, FCOM Relationship Officer, OISL
Tel: 0244029522 Tel: 0207664400
0203992461

3. Mr. Salifu Arafat 4. Mr. Eugene Oblitey Amui

Active Director, Fisheries GIFMIS Administrator,
Commission Tel: 0242225476
Tel: 0204096401