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Ndaya Abikounack Merveille

ndayamerveille15@gmail.com
+237676149908
Yaoundé , Cameroon

Summary
Hard working, focused, administrative and Communications professional offering excellent communication, planning
and prioritization skills demonstrated through working under pressure. Skilled at drafting reports and business
correspondence, managing mails and updating tracking spreadsheets. Exceptional leadership skills with expertise in
streamlining workflow to optimize personnel strengths.

Skills
Program files maintenance, Master calendar management, Office Management, Documentation and Reporting,
Customer relations and Communications, Pack Office, Sorting and labeling, Team spirit, Interpersonal skills,
organisational skills

Experience
Secretary to the General Manager
Global Print Services • Douala , Cameroon
05/2023 - 07/2023
- Interacted with vendors, contractors and Professional Services to receive orders, direct activities and communicate
instructions.- Developed and implemented office policies and procedures to facilitate smooth workflow.- volunteered to
help with special office projects of varying degrees of complexity.

Project Assistant
CMCA ( CRTV MARKETING AND COMMUNICATION AGENCY ) • Yaoundé , Cameroon
04/2022 - 07/2022
- Performed work according to project schedules, and established quality standards.- worked with senior leadership to
complete complex projects on time and under budget.- Handled confidential information in a professional manner.-
Monitored and reported on Project risks and proposed Solutions.

Telemarketer
MADA INTERNATIONAL ACADEMY • Yaoundé , Cameroon
07/2019 - 09/2019
- Answered questions about company's offerings with knowledgeable responses about products and services.- Answered
calls, took messages and transferred calls to correct individuals.- Recorded contact information of customers and
potential customers in the internal database.

Education
Business Communication
Institut Supérieur Hintel • Yaoundé , Cameroon
12/2022
- Class delegate - Graduated summa cum laude—3.1+ GPA

Languages
English, French

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