Role : Business Analyst

Location : Pune 2 Positions

Chennai 1 Position
Contact : Akilan@zvolv.com
Sujoy@zvolv.com
Date of posting : 25 Sep 2023
Position Overview: As a Business Analyst in a Supply chain project, your primary
responsibility will be to bridge the gap between business objectives and technology
solutions. You will work closely with stakeholders, including business users, project
managers, developers, and vendors, to understand requirements, analyze processes,
and deliver valuable insights and recommendations to support the successful
implementation of retail projects. Your role will involve a combination of business
analysis, process improvement, data analysis, and project management.

Key Responsibilities:

1. Requirements Gathering: Collaborate with business stakeholders to elicit and

document business requirements, including functional and non-functional
requirements, for retail projects. Conduct interviews, workshops, and
document analysis to ensure a comprehensive understanding of business
needs.
2. Process Analysis and Improvement: Analyze existing business processes,
identify areas for improvement, and recommend innovative solutions to
optimize operations, enhance efficiency, and drive customer satisfaction.
Develop process maps, workflows, and business models to illustrate current
and future states.
3. Data Analysis and Reporting: Utilize data analysis techniques to extract
meaningful insights from retail-related data, including sales, inventory,
customer behavior, and market trends. Develop reports, dashboards, and
visualizations to communicate findings and support decision-making
processes.
4. Solution Design and Documentation: Collaborate with technical teams and
solution architects to translate business requirements into functional
specifications and technical designs. Create detailed documentation, including
user stories, use cases, and acceptance criteria, to guide the development and
implementation of retail solutions.
5. Stakeholder Communication: Facilitate effective communication and
collaboration among business users, project managers, developers, and
vendors. Conduct regular status meetings, provide progress updates, and
address questions and concerns to ensure project alignment and successful
delivery.
6. Testing and Quality Assurance: Work closely with testing teams to define test
scenarios, validate solutions against business requirements, and support user
acceptance testing. Identify and resolve issues or gaps in functionality,
ensuring high-quality deliverables.
7. Change Management: Assist in change management activities, including
training and documentation, to ensure smooth transition and adoption of new
retail processes, systems, and technologies. Provide support and guidance to
end users during the implementation and post-implementation phases.
 8. Continuous Improvement: Stay updated on industry trends, emerging
technologies, and best practices in the retail sector. Proactively identify
opportunities for process improvement, automation, and innovation to drive
business growth and competitive advantage.

Qualifications and Skills:

 Bachelor's degree in Business Administration, Information Systems, or a

related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
 Proven experience ( 3 to 5 years) as a Business Analyst in Supply chain
projects, with a solid understanding of SCM operations and processes.
 Strong analytical skills with the ability to translate complex business
requirements into practical solutions.
 Proficiency in business analysis techniques, including requirements elicitation,
process mapping, data analysis, and solution design.
 Excellent communication skills, both written and verbal, with the ability to
interact effectively with stakeholders at all levels of the organization.
 Strong project management abilities, including the ability to prioritize tasks,
manage multiple projects concurrently, and meet deadlines.
 Attention to detail, critical thinking, and problem-solving skills to identify
issues and propose creative solutions.
 Proficiency in using business analysis and project management tools, such as
requirements management software, diagramming tools, and collaboration
platforms